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Administrative Support Assistant (OA)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is in the Office of the Chief of the Mental Health Service line at the VA Health Care System either in Roseburg, Oregon. or Eugene Oregon. The primary purpose of the position is to provide program and administrative support to the Administrative Officer and the Chief of Mental Health Services to the following program areas: Psychiatry, Psychology, Social Work, Vocational Rehabilitation, Addiction Treatment, Recreation Service Residential Care Coordination.

Overview

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Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
1 vacancy in the following locations:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$45,409 - $65,599 per year
Pay scale & grade
GS 6 - 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSV-12991213-26-SW
Control number
874212000

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Major duties include, but are not limited to:

  • Assist with personnel management functions in recruitment and staffing, incentive awards, employee relations, and training.
  • Prepare various personnel action and recruitment forms to be submitted to human resources, to include official word documents and forms for incentive award and/or recommendations going to the Awards Committee.
  • Prepares written documents for Title 38 pay recommendations, e.g., SAA (Special Advancement for Achievement) and SAP (Special Advancement for Performance) and submits package to the Professional Standards Board.
  • Performs necessary research related to human resources management issues.
  • Assists the AO in the preparation of SF-182 (Request for Training) and other related training documentation and serves as TMS (Talent Management System) administrator in assisting with coordinating TMS or other training activities for the mental health staff.
  • Calls to attention problems that require agency HR office intervention and/or correction.
  • Makes recommendation to the AO in projecting staffing plans, appraisals, and training requests.
  • The incumbent initiates and manages personnel activities, i.e., writing position descriptions, recruitment requests, managing employee access, and coordination of annual proficiencies and evaluations.
  • Assists the AO in anticipating vacancies for a 100+ FTEE Service and prepares required documents to Submit requests to HRMS and position management with justification for recruitment.
  • Maintains service organizational chart and functional statements/position descriptions.
  • Assists in coordinating the mid-cycle and annual performance evaluation process for the Service.
  • Prepares and monitors various workload and cost reports for use within the service, submits to facility and VISN management as required.
  • Analyzes each cost item pertaining to labor, training, travel, space requirements, equipment, pay estimates for contractors, supplies, purchases, etc., to determine proper sequence required for each action.
  • Ensures funds are available to cover charges for all items related to expenses of the organization. If funds are not sufficient to cover charges, the incumbent works with organization personnel to obtain the funds.
  • Incumbent participates in reviewing office needs, plans, and goals to develop budget data and justification for review and approval.
  • Develops monthly variance reports and submits to the Administrative Officer for review and approval.
  • Develops budget correspondence, reviews requests for new or revised reports to determine if they are needed, whether they can be simplified or consolidated with existing reports and improvements in preparation instructions as needed.
  • Coordinates the submission of reports of survey, budgets, management briefing, and other similar reports from the subunits.
  • Monitors fiscal resources of the organization, assisting the Administrative Officer in projection.
  • Provides projections for upcoming travel, equipment, supplies, etc. Utilizes IFCAP and FCP processes and assists in planning/control responsibilities to resolve funding problems and maintains fund control points.

Work Schedule: Monday to Friday; 8:00 am - 4:30 pm PST
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Support Assistant (OA)/PD306610 and PD306630
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 07/02/2026.

You may qualify based on your experience as described below:

GS-6

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate. Tracks and creates reports and compiles information for the organization as required. Maintains calendars and schedules meetings/appointment. Assist with quality improvement, inventory, manpower, space, and equipment utilization. Assist with monitoring fund control balances. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week.
GS-7
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate. Tracks and creates reports and compiles information for the organization as required. Maintains calendars and schedules meetings/appointment. Assist with quality improvement, inventory, manpower, space, and equipment utilization. Monitors fund control point balances and makes recommendations as needed through developing budget data and justification for review and approval. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week

Proficiency Requirement - In addition to meeting Specialized Experience the following is required: Typing Proficiency: 40 words per minute typing speed. Applicants may meet this requirement by presenting a certificate of proficiency from a school or other organization authorized to issue such certificates or by self-certifying their proficiency.

Preferred Experience:
  • Primary Timekeeper for mental health employees and backup to the Social Work Service Line.
  • Manages seven fund control points (FCPs) total: 4 FCPs for CWT.
  • Efficiently tracks expenditures/timekeeping for an average of 30 compensated work therapy (CWT) Veteran employees and submits into G-Invoicing bi-weekly.
  • Responsible for MH purchase card actions, some purchases required to be completed in person such as bus passes.
  • Responsible for reconciliation of budgets and fund control points (FCP) to ensure full and compliant utilization of allocated resources; increase in urgency, procurement activities as programs aim to obligate remaining funds to meet deadlines at the end of the fiscal year.
  • The workload is continuous, deadline-driven, and dependent on an incumbent who can manage several tracking systems simultaneously.
  • Responsible for coordinating with multiple departments such as Fiscal and Logistics to keep processes flowing.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.


This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Resume Reminder - Your resume must include the following information for each job listed:
  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary/Rank etc.
  • Series and Grade, if applicable, for all Federal positions you have held
  • References, current or recent supervisor

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Roseburg is centrally located in Southwestern Oregon and you will find an excellent quality of life in a family-oriented community. With the Cascade Mountains to the east, and the beautiful coastline to the west, activities abound for outdoor enthusiast. Plus, Roseburg has all the amenities of a larger city while still offering the relaxed atmosphere of a small-town environment. For more information on the Roseburg Area, please visit the following link: http://www.roseburgareachamber.org http://www.visitroseburg.com http://www.visitroseburg.com/video/landUmpqua.php

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Agency contact information

Sophia Whittick
Phone
813-442-3938
Email
sophia.whittick@va.gov
Address
Roseburg VA Medical Center
913 Northwest Garden Valley Boulevard
Roseburg, OR 97471
US

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https://www.va.gov/jobs/

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