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Lead Information Technology Specialist (ENTARCH)

Federal Housing Finance Agency
Office of the Chief Information Officer (OCIO)

Summary

This position is for a Lead Information Technology Specialist (ENTARCH) located in the Office of the Chief Information Officer (OCIO) at the Federal Housing Finance Agency (FHFA). In this role, the incumbent will lead and conduct both ongoing operational programs and special projects to ensure the functioning of the Agency's IT infrastructure.

Overview

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Accepting applications
Posted today · Apply by 07/06/26
Due by 11:59 p.m. ET on July 6, 2026
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$147,581 - $250,888 per year
Pay scale & grade
EL 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Other
Position sensitivity and risk
High Risk (HR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
OCIO-26-05-DE
Control number
874185400

Duties

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Office of the Chief Information Officer

The Office of the Chief Information Officer (OCIO) is responsible for ensuring the integrity, confidentiality, and availability of FHFA's information systems and assets. The Office maintains the Agency's information technology (IT) infrastructure; oversees the IT infrastructure program; develops and maintains custom applications and data repositories; manages technology resources, investments, and assets; establishes IT strategic plans, policies, and procedures; supports business partners; and manages the Agency's records and information management program.

Position Overview

The Lead Information Technology Specialist (ENTARCH) is responsible for overall IT processes that relate to the ongoing operation and maintenance of the Agency's IT infrastructure, with specific responsibility for network, servers, Infrastructure as a Service (IaaS) and Software as a Service (SaaS) and will serve as the principal OCIO point of contact for Customer Support services. In this role, the incumbent will provide authoritative technical advice, guidance, and recommendations to management and other technical specialists on critical Customer Support issues; apply new developments to previously unsolvable problems; and make decisions or recommendations that influence important Agency IT policies and programs.

In addition, the Lead Information Technology Specialist (ENTARCH) will lead a team of IT Specialists by communicating FHFA's mission, vision, and strategic priorities; assigning and balancing workload; mentoring and training staff; monitoring progress; and ensuring high-quality outcomes. The incumbent will represent the team in meetings with leadership and stakeholders, communicate consensus recommendations, and advise on process improvements to strengthen IT operations. Through this combination of technical expertise and leadership, the incumbent will ensure seamless delivery, compliance, and efficiency of IT systems, and strategic alignment of Customer Support services with Agency IT priorities.

Major Duties & Responsibilities

  • Lead and conduct special projects related to IT infrastructure maintenance and security, including the assessment of FHFA needs and requirements, project planning, and oversight of projects underway.
  • Identify critical deficiencies, recommend/initiate key improvements, and manage the implementation of improved processes, systems, and tracking mechanisms in collaboration with IT stakeholders.
  • Oversee the server administration for the Agency's server infrastructure, both cloud-based and on-site, including the installation, configuring, monitoring, and troubleshooting of IT equipment.
  • Deploy and manage systems that are secure, robust, and scalable.
  • Lead the recovery of the FHFA's IT infrastructure in the event of a security breach or disaster,
  • Manage migrations and deployments and ensures other parts of IT architectures are functional, secure, and stable including identifying and effectively remediating previously unsolvable security risks.
  • Develop operational policies, procedures, requirements, practices, and metrics for delivery of customer support services.
  • Coordinate with pertinent specialties within the OCIO on the development of such.
  • Recommend ways to optimize the delivery of customer support services.
  • Implement and monitor enterprise systems to ensure availability, security, and performance.
  • Represent the Agency on external taskforces or working groups on the full range of issues related to system engineering and security.
  • Lead a team of IT Specialists by communicating FHFA's mission, vision, and strategic priorities; assigning and balancing workload; mentoring and training staff; monitoring progress; and ensuring high-quality outcomes.
  • Perform other duties as assigned.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen
  • Males born after 12-31-59 must be registered for Selective Service.
  • May be required to successfully complete a probationary period.
  • Only experience and education obtained by the closing date of this announcement will be considered.
  • Suitable for Federal employment, as determined by background investigation.
  • Resume and supporting documents (See How To Apply).
  • This position is eligible for inclusion in the bargaining unit. The union that represents employees in this position is the National Treasury Employees Union (NTEU) Chapter 343.
  • FHFA participates in e-Verify. All New hires must complete the I-9 Employment Verification form either on or before their first day of employment. If a discrepancy arises, you must take affirmative steps to resolve the matter.
  • If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
  • This is NOT a remote position; you MUST live within or be willing to relocate within a commutable distance of the duty location.

Qualifications

You may qualify for your desired series and grade level if you meet the following qualification requirements:

BASIC REQUIREMENTS:


To be eligible for the 2210 series, you must have IT-related experience demonstrating each of the four competencies listed below:

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the basic requirements listed above, applicants must also meet the following minimum qualifications for their desired grade level:

MINIMUM QUALIFICATIONS:

Minimum Qualification EL-14: Applicants must have 52 weeks (one-year) of specialized experience equivalent to the next lower grade level as described below.

Experience: I qualify for the EL/GS-14 because I have at least 52 weeks of specialized experience at the EL/GS-13 or equivalent demonstrating work experience with two or more of the statements described below.

Examples of specialized experience include:
  • Leading enterprise-wide IT infrastructure and security initiatives, directing cloud and on-premises projects, identifying deficiencies, and implementing improved architectures, processes, and/or controls; AND/OR
  • Implementing enterprise security measures, coordinating with cross-functional teams, leading infrastructure recovery after incidents, and/or conducting or supporting forensic analysis and risk remediation; AND/OR
  • Serving as a technical authority in cloud and server administration, designing and optimizing secure, scalable platforms, and/or influencing agency-level or enterprise-wide IT operational policies; AND/OR
  • Providing technical guidance to senior leadership and cross-functional teams on issues affecting the performance, availability, and security of enterprise systems; AND/OR
  • Directing or supporting highly complex IT customer support initiatives, including developing and implementing operational policies, procedures, performance metrics, and/or service delivery models; AND/OR
  • Researching and evaluating trends in incidents and service requests, developing innovative methodologies and technologies to enhance customer support, and ensuring all solutions comply with agency IT requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

An Overview of FHFA's Benefits provides a summary of benefits for the current fiscal year.

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx).

Career Transition Assistance Programs: These programs apply to Federal employees who have been involuntarily separated or whose positions are surplus. To receive selection priority, you must: (1) meet CTAP/ICTAP eligibility criteria; (2) be rated well-qualified with a score of 90 or above; and (3) submit required documentation. For more information, visit: For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

REASONABLE ACCOMMODATION: FHFA provides accommodations to applicants with disabilities unless it would create an undue hardship. To request an accommodation, contact reasonableaccommodations@fhfa.gov. All requests are reviewed case by case.

Ethics: FHFA employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms. Questions regarding these requirements and prohibitions should be directed to the Office of General Counsel at (202) 649-3088.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Since there are two vacancies for this position, the top 20 scores who meet the minimum qualifications will be referred. This announcement will also implement the Rule of Many. For this reason, you will receive a numerical score instead of being placed into a category when you have finished your USA Hire assessment.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

We recommend that you preview the online questions for this announcement before you start the application process. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12988461

All of the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references or through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible.

In accordance with the Fair Chance Act, the Federal Housing Finance Agency (FHFA) may not request, in oral or written form, that an applicant for an appointment to (FHFA) disclose criminal history record information before the appointing authority extends a tentative offer to the applicant. Allegations of FHFA violations of this Act may be submitted to fairchanceactcomplaints@fhfa.gov or to Fair Chance Act Complaints, Office of Human Resources Management, Employee Relations Branch, FHFA 400 7th Street, SW Washington DC 20219 within 30 days from the agency employee's alleged non-compliance with the law.

Federal Housing Finance Agency

Join U.S. Federal Housing and Make a Difference!

At U.S. Federal Housing, we are driven by a deep commitment to public service and the belief that everyone deserves access to safe, sustainable, and affordable housing. Our mission is to ensure that the housing government-sponsored enterprises - Fannie Mae, Freddie Mac, and the Federal Home Loan Banks - operate in a safe and sound manner so they can serve as a reliable source of liquidity and funding for housing finance and community investment across the nation.

When you join U.S. Federal Housing, you become part of a team that plays a critical role in building a stronger, more efficient housing finance system. You'll contribute to work that directly impacts millions of Americans - advancing homeownership and supporting communities.

U.S. Federal Housing fosters a high-performing workplace where every employee is respected, valued, and empowered to succeed. We proudly uphold our core values, and we recognize the dedication of our workforce through a culture of excellence, collaboration, and service.

Bring your talent to U.S. Federal Housing and be part of something bigger - protecting the American dream of home ownership.

Agency contact information

Ryan Stanger
Phone
771-233-7320
Email
ryan.stanger@fhfa.gov
Address
FEDERAL HOUSING FINANCE AGENCY
400 7th Street, SW
Washington, DC 20219
US

Visit our careers page

Learn more about what it's like to work at Federal Housing Finance Agency, what the agency does, and about the types of careers this agency offers.

https://www.fhfa.gov/about/careers

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