Clarification from the agency

This announcement is open to current permanent employees of the Orlando VA Healthcare System (Station 675) including it's satellite locations and CTAP eligible.

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Major Duties include but are not limited to:

• Prepares management briefings, budget reports, long and short-range goals, progress reports and management plans for presentation.
• Manages and determines priorities for Housekeeping, Waste Management, Interior Design, Equipment Management and Training, and Shift/Section Supervisors.
• Monitors the effectiveness and efficiency of operations, makes recommendations as necessary to achieve program goals.
• Supervises subordinate supervisors, plans and assigns work based on priorities, difficulty and employee capabilities.
• Develops and maintains performance standards and evaluates work performance of subordinates and subordinate supervisors.
• Supports the overseeing and directing of the Environmental Sanitation program to ensure a clean, safe and aesthetically appropriate environment for patients, staff and visitors throughout all Orlando VAHCD locations.
• Participates in Environment of Care Rounds throughout the health system, reports EMS-related findings to management and assists in directing timely correction action for identified deficiencies.
• Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Responsible for the environmental sanitation, waste management (to include bio hazardous materials), Recycling program, bed services, and contract services.
• Serves as a Contracting Officer Representative (COR) for designated EMS service contacts under the authority of the Chief of EMS.

Work Schedule: Monday-Friday, 7:30 AM- 4:00 PM
Virtual: This is not a virtual position.
Position Description/PD#: Assistant Hospital Housekeeping Officer/PD074330
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/29/2026.

Time-In-Grade Requirement-SF-50 Submitted: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

This occupational series has an Individual Occupational Requirement (IOR) which is a minimum qualification requirement. To be considered for the position, you must ensure that the experience is reflected in your resume and/or if applicable, transcripts must be uploaded to support education requirement or substitution.

Education:
Undergraduate Education: Major study -- chemistry or biological sciences, sanitary science or administration, institutional sanitation or administration, hospital administration, hotel administration, public administration, business administration, or other fields related to the position.
Graduate Education: Major study -- public health or business administration with emphasis in hospital administration.OR

Specialized Experience: Experience in two or more of the following areas, or other work related to the position to be filled:

• Experience that demonstrated a practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment.
• Experience in laundry and linen management.
• Experience in interior design management.
• Experience that demonstrated a knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition.
• Experience that demonstrated a knowledge of pest management, including alternative methods of control and the selection and application of chemicals.

In addition to meeting the above required Individual Occupational Requirement; applicants must meet the following Specialized Experience required for the GS-12 Grade Level:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Preparing management briefings, budget reports/projections, long and short-range goals, progress reports and management plans for presentation to the Chief and other services and leaders;
  • Establishing the maintenance and development of ongoing equipment maintenance programs and required training programs, consisting of orientation, in-service training, and outside training for all staff;
  • Developing cleaning procedures, frequency of cleaning schedules, and cleaning supply usage instructions designed to maintain high quality visual and bacteriological cleanliness;
  • Performs technical, administrative, or professional work involving managing, administering, operating, and supporting services or programs and facility services related to the operation and safety of the hospital; implement policies, procedures, standards, and goals;
  • Developing and evaluates performance standards to be met by all subordinates.

You will be rated on the following Competencies for this position:

• Conflict Management
• Conflict Management
• Customer Service (Clerical/Technical)
• Influencing/Negotiating
• Knowledge Management
• Leadership
• Manages and Organizes Information
• Manages Resources
• Partnering
• Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although there may be long periods of walking or standing while performing environmental rounds, exposure to extreme or noise related to housekeeping or Textile Care functions; may carry light loads of papers, books, or reports that do not require special physical demands. The work is usually performed in an office setting, however, you may be subjected to dust, lint, harsh chemicals, noise, and heat, etc. while performing environmental rounds and inspecting the Textile Care Linen Distribution area.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.