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Supervisory Health System Specialist (Compliance Chief) - RECRUITMENT/RELOCATION INCENTIVE

Department of Veterans Affairs
Veterans Health Administration
West Texas VA Health Care System

Summary

The position is directly aligned under the Medical Center Director at West Texas VA Health Care System (WTVAHCS) in Big Spring, Texas. The Corporate Compliance Section Chief is responsible for managing a multi-disciplinary team that includes expertise in business compliance, conflict of interest, investigations, and auditing.

Recruitment or Relocation incentive may be authorized for a highly qualified candidate.

Overview

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Accepting applications
Posted yesterday · Apply by 06/29/26
Due by 11:59 p.m. ET on June 29, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$89,508 - $116,362 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CAZM-12991348-26-EMG
Control number
874044800

This job is open to

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Clarification from the agency

Open to current, permanent VA Employees, Federal employees on a Career/Career-Conditional appointment or in the Excepted service covered by an Interchange Agreement; former competitive civil service employees eligible for reinstatement; current/former Land & Base Management; Veterans eligible under the VEOA, and as 30% Disabled Veterans; those eligible under the Employment Program for People with Disabilities, those eligible under Military Spouse, and CTAP/ICTAP eligible.

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Duties

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The Corporate Compliance Section conducts audits, analyzes data and completes investigations as well as conducting routine monitoring in areas of previous compliance-related failures. Although the Corporate Compliance Section has a broad purview, as determined by the Medical Center Director, there are areas in which the Corporate Compliance Section will always audit. These include areas to include scheduling practices, consult management, clinic cancellations, use of Electronic Wait Lists, community care, privacy practices, business compliance, coding and documentation accuracy, and compliance with Records Information Management policy. The Corporate Compliance Section Chief contributes to the fulfillment of VHA's mission and vision by ensuring efficient and effective operation of the Compliance Section at West Texas VA Health Care System (WTVAHCS).

Major duties include:

  • Supervising the initiation and completion of Administrative Investigations and Fact-Findings as approved by the Health Care System Director.
  • Ensures that the selected AIB members possess the knowledge and skills necessary for the investigation; ensures accurate identification of the scope of the investigation as part of the preparation of the chatter; ensures that the logistics are accomplished in a timely and efficient manner; and that the AIB Report is provided to the Director by the deadline established in the charter.
  • Ensures that a retrospective review is completed to determine the origin of noncompliance when investigations, studies, reviews and audits identify a compliance failure.
  • Collaborates with the Integrity and Compliance Officer (ICO) to assess mitigating factors such as internal controls, completion of required training, policy, and standard operating procedures that promote commitment to corporate compliance and address specific areas of risk associated with the Health Care System business practices, operations, investigations, and audits of scheduling and consult practices.
  • As section chief, the incumbent creates a formal, written training and education plan for all disciplines within the Compliance Section that encompasses TMS required courses and job specific training. Incumbent may also create and present lunch and learn trainings, New Employee Orientation material, or targeted training to address results of performance failures or investigative findings.
  • Promotes the need for qualified Factfinders to participate in Factfindings for the facility through education of service chiefs and supervisors on process and benefits.
  • Functions as Chair of the Integrity and Compliance Committee (ICC), providing ongoing and consistent reports, feedback, and outcomes to the VISN Compliance Officer and Health Care System Director.
  • Verifies that there are risk-driven internal controls in place throughout the Health Care System to monitor Compliance Section activities and these controls are reviewed by the ICC on a periodic basis.
  • Conducts facility risk assessments, participates in external reviews of the organization and accreditation surveys to identify, assess, prioritize, mitigate, monitor, document, and bring compliance risks to closure specific to all disciplines with the Compliance Section.
  • Advises and provides counsel to Compliance Section staff regarding policies, procedures, and directives; guides and reviews work of subordinates.
  • Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, and mission requirements.
  • Develops, modifies, and/or interprets performance standards for all supervised employees.


Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist (Compliance Chief) - RECRUITMENT/RELOCATION INCENTIVE/PD010560
Relocation/Recruitment Incentives: AUTHORIZED
Permanent Change of Station (PCS): Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • To be considered for this position, you must complete all required steps in the process. This position requires the application, assessment, and questionnaire to be fully completed. The assessment measures critical general competencies required to perform the job.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/29/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicants would have obtained this experience working within a health care setting; working effectively with Health Care System service lines or other organizational components in developing corrective action plans to improve the effectiveness, efficiency, and appropriateness of operational functions within the purview of Compliance Section; knowledge of healthcare industry standards, as well as the laws and regulations governing business practices, research, Records Information Management, scheduling, consults, auditing and investigations; knowledge of Health Care System operations sufficient to identify compliance risks relative to specific service lines, functional units or individual positions; ability to apply analytic principles, theories and techniques to healthcare management and operations systems; initiates, develops, and drafts written Health Care System policies and procedures; develops and deploys a system of internal monitoring at the Health Care System level to identify potential organizational risks; and ability to provide necessary guidance to senior management, Compliance Committee, and Health Care System staff relative to all disciplines within the Compliance Section. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

You will be rated on the following Competencies for this position:
  • Compliance Inspection
  • Leadership
  • Risk Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

  • Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:
    • Conflict Management
    • Influencing/Negotiating
    • Manages Resources
    • Partnering
    • Planning and Evaluating
  • Supervisory Situational Judgment Test. Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment and decision-making skills that align with relevant competencies, organizational values, and best practices. Assessment results may be used as part of the evaluation, ranking and referral process. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. The assessment for this application does not include a cut score for a minimum level of required proficiency in these critical general competencies. However, you must answer each item in the assessment
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The West Texas VA Health Care System (WTVAHCS) located in Big Spring Texas provides a variety of inpatient and outpatient care services, with state-of-the-art technology as well as offering numerous educational programs. The facility serves counties in West Texas and the New Mexico area, with a Veteran population of approximately 57,000.

Big Spring, "The Crossroads of West Texas" has a growing economy with new businesses locating in the area offering more shopping, family orientated attractions, and a bustling revitalized downtown area. Big Spring is centrally located within driving range of the following communities Midland, Odessa, San Angelo, Abilene, and Lubbock, Texas.
www.visitbigspring.com

Agency contact information

Elaine Gammons
Email
Elaine.Gammons@va.gov
Address
George H O'Brien Jr VA Medical Center
300 Veterans Boulevard
Big Spring, TX 79720
US

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