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Health Systems Specialist

Department of Defense
Military Treatment Facilities under DHA
Directorate of Medicine, Medical Operations Beificiary Primary Care

Summary

About the Position This position is located at Laughlin Medical Group, Laughlin Air Force Base, Texas.

This is a Direct Hire Solicitation.

  • A recruitment or relocation incentive may be authorized.
  • Salary negotiation may be available for those candidates who are new to Federal service.
  • Student Loan repayment may be authorized.
  • Non-Federal work experience may be creditable for leave purposes.
  • Payment of Permanent Change of Station (PCS) costs may be authorized.

Overview

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Accepting applications
Posted this week · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$61,722 - $80,243 per year
Pay scale & grade
GS 9
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
HSJW-26-1288233-DHA
Control number
873870400

Duties

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  • Serve as an advisor to the referral management center in Utilization Management on eligibility issues and Tricare policies.
  • Assist the Chief and staff of the Referral Management Office in reviewing, processing, and tracking specialist referrals within the Direct Care System.
  • Respond to inquiries received from other government agencies, civilian health care providers, military sponsors, and all other beneficiary categories.
  • Provide support and guidance for TRICARE education and marketing.
  • Assist patients on Lind of Duty status to ensure bills are processed and paid correctly.
  • Serve as a point of contact for assisting in resolution of debt collection issues arising from care received.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • A Personnel Security Investigation is required.
  • Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
  • Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross. Advanced certification (e.g., ALS) does not supersede BLS.
  • This position requires the incumbent to have Tuberculosis Testing and/or record of Tuberculosis Testing.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes 1) providing guidance on policies within a medical treatment facility; 2) answering questions to resolve issues; 3) and gathering data for reports. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

OR

Education:
Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. You MUST provide a copy of your transcripts.

OR

Combination of Education and Experience:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You MUST provide a copy of your transcripts.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs may be authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Veterans and Military Spouses will be considered along with all other candidates.

Military Treatment Facilities under DHA

As an integrated health care system, the Defense Health Agency delivers healthcare services across the Department of Defense and enables combat support to the Joint Force as a strategic partner. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness

Anytime, Anywhere-Always.

The mission of the 47th Medical Group at Laughlin Air Force Base is to support the 47th Flying Training Wing's medical, dental and aeromedical needs in support of Laughlin's Specialized Undergraduate Pilot Training mission. The medical group is responsible for the health care of more than 3,400 Department of Defense (DoD) beneficiaries and ensuring the medical readiness mission for wartime and worldwide contingencies.

Agency contact information

Army Applicant Help Desk
Website
https://portal.chra.army.mil/hr_public?id=app_inq
Address
JT-DD83BE CENTRAL DHN - LAUGHLIN
DO NOT MAIL
Laughlin AFB, TX 78843
US

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