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Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
Wilkes Barre VA Medical Center

Summary

The position is located within the Medical Center's Environmental Management Service (EMS) reporting to the EMS Chief. The primary purpose of this position is to provide program support and administrative assistance to the EMS Chief and staff. The position assists with all aspects of theadministrative management of EMS, human resource staffing, grievance tracking and timeframes, preparation of position management, development of database or spreadsheets to automate paper processes within EMS.

Overview

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Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$45,409 - $59,031 per year
Pay scale & grade
GS 6
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSZ-12991371-26-RLW
Control number
873829600

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

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  • Primary responsibilities include assisting Chief, EMS with implementing timely responses to all actions required by the department and its supervisors such as V ACO Directives, IG Actions, VISN Requests, Director Requests, or other work-related requests for EMS departments.
  • Tracks and maintains all current documents necessary to meet requirements of accreditingbodies such as The Joint Commission.
  • Oversees administrative responsibility for EOC program. Tracks VA Medical Center Service Line and Department deficiencies. Provides notification of 14 day deficiency monitoring and correction.
  • Prepares quarterly EOC deficiency reports.
  • Collects and maintains CWT work hour's database.
  • Collects and maintains Regulated Medical Waste (RMS) manifests and data tracking.
  • Prepares GEMS Committee reports concerning Regulated Medical Waste (RMW), Waste Management and Recycling.
  • Uses the Veterans Health Information & Technology Architecture (VISTA) to access information in the Medical Center Computer System.
  • Maintains and updates all EMS regulations, polices, instructions, standing memorandums, and guidelines pe1iaining to JCAHO, OSHA, EPA, PA DEP, VACO Environmental Management Technical Procedures for Housekeeping, Waste Management, Linen/Lau:1d1y Services, and Pest Control.
  • Maintains and coordinates all suspense's within EMS. This includes preparing responses including data collection for various suspense and routine reports.
  • Updates EMS policies and memorandums; as required, develops policies and memorandums for EMS.
  • Assists EMS staff with a full range of human resources requirements including assisting supervisors with projecting staffing needs, writing position descriptions, developing job reviews, preparing performance appraisals and competencies, and drafting disciplinary and adverse actions.
  • Provides administrative support to EMS as a fund control point clerk in support of budget administration and financial systems.Monitors Control Point (CP) funding and submits necessary funding requests.
  • Maintains and tracks all equipment inventories lists (EIL's) for EMS. Maintains 5 year plans and keeps project reports up to date.
  • Prepares Purchase Requests, Equipment Orders as required. Collects data for Statement of Work (SOW) justifications.
  • Assists Assistant Chief in Researching and ordering equipment for EMS. Submits 2237's as need for Control Point and Requisitions.
  • Serves as the EMS Key/Lock Manager.
  • Performs other duties as assigned.

Work Schedule: 7:00 am to 3:30 pm, Monday thru Friday
Position Description Title/PD#: Program Support Assistant/PD021230
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc. is required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

As a condition of employment for accepting this position, you will be required to serve a 2 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.


There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise - "To care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.
The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Rhonda Williams
Phone
404-395-1210
Email
Rhonda.Williams2@va.gov
Address
Wilkes-Barre VA Medical Center
1111 East End Boulevard
Wilkes-Barre, PA 18711
US

Visit our careers page

Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.vacareers.va.gov/.

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