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Food Service Worker Supervisor

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration Omaha, NE Nutrition and Food Services

Summary

This position is located at the Omaha, NE VA Medical Center within the Nutrition & Food Services and serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section.

Overview

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Accepting applications
Posted today · Apply by 06/29/26
Due by 11:59 p.m. ET on June 29, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$29.09 - $33.94 per hour
Pay scale & grade
WS 3
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSY-12988947-26-DS
Control number
873660500

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Duties

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This position serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section. Major duties and responsibilities include:

  • Supervising all areas of food production and service, including food preparation, nourishment, tray delivery/retrieval, and addressing food service issues on patient wards.
  • Receiving and inspecting deliveries while requisitioning supplies needed for efficient food service operations.
  • Maintaining inventory of food service supplies and equipment.
  • Directing and ensuring completion of subordinate tasks to meet meal service schedules and assigning work requirements.
  • Preparing, documenting, and discussing employee performance ratings, competencies, and work-related issues.
  • Monitoring and recording employee attendance, tardiness, and providing guidance or adjusting assignments as needed.
  • Establishing operational priorities and making necessary adjustments, especially in emergency situations.
  • Defining and upholding standards for quality and quantity in food production and service.
  • Overseeing and maintaining overall sanitation standards throughout the department.
  • Conducting quality assurance monitors, sanitation reviews, and ensuring proper procedures are followed.
  • Completing required assignments, records, cold prep sheets, and temperature logs.
  • Coordinating and communicating regularly with ward personnel and multidisciplinary team members to resolve food service concerns and assure tray delivery/retrieval.
  • Training and providing ongoing instruction for employees in food service techniques, safety, and equipment care.
  • Guiding and assisting lower-grade employees with tray assembly, diet modifications, and decision-making.
  • Promoting and modeling exceptional customer service and carrying out additional related duties as assigned.
Work Schedule: Full-Time, 6:00am to 2:30pm, rotating days off, occasional weekend and holiday coverage.
Compressed/Flexible Schedule: Not Authorized.
Position Description Title/PD#: Food Service Worker Supervisor/PD99816S.
Critical Skills Incentive (CSI): Not Approved.
Relocation/Recruitment Incentives: Not authorized.
Bargaining Unit: No.
Supervisory Probationary Period: This position will be required to serve a 1-year probationary period for new Supervisors.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/29/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Materials
  • Technical Practices
  • Use and Maintain Tools and Equipment
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment: Employee may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Employee also may be required to work on ladders and use powered cleaning equipment; and frequently lift or move objects weighing up to 40 pounds.

You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

The work is performed in kitchen areas where the steam and heat from cooking and dish washing equipment often cause uncomfortably high temperatures and humidity. The work area is well lit but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

Education

There's no Educational Substitution.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Welcome to the Heartland of America and the VA Nebraska-Western Iowa Health Care System. The Omaha metro area includes Omaha, Nebraska; Council Bluffs, Iowa; and several suburbs, with a total population of 1 million. Omaha's cost of living is 9% lower than the US average and the Nebraska unemployment rate is 3%, below the US average of 4.1%. A 2025 Coworking Cafestudy ranked Omaha #3among the best U.S. cities for work-life balance, highlighting its affordability, strong job market, and community-focused lifestyle. The U.S. News and World Report 2025 Hottest U.S. Housing Markets study listedOmaha as #1 - housing prices are 38% lower than the national average. Forbes listed Omaha asthe #1 city to move to in 2024, due to its "solid combination of affordability, economic opportunity, enjoyable climate, employment opportunities and safety."

VA NWIHCS is an integrated system that serves more than 56,000 Veterans in 99 counties in Nebraska, western Iowa, Kansas, and Missouri. It includes a tertiary medical center in Omaha, two larger clinics in Lincoln and Grand Island, two Community Living Centers, and five community-based outpatient clinics.

Agency contact information

Dmitriy Selyukov
Phone
651-405-5609
Email
Dmitriy.Selyukov@va.gov
Address
VA Nebraska-Western Iowa HCS - Omaha
4101 Woolworth Avenue
Omaha, NE 68105
US

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