About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the INNS of Dyess, Dyess AFB, TX..
This position is considered Regular Part-time (RPT). guaranteed 20 hours you may be required to work weekends and holidays. As an RPT employee, you are eligible to earn annual/sick leave and sign up for benefits, to include Health/Dental and Life Insurance, 401k and NAF Retirement
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the INNS of Dyess, Dyess AFB, TX..
This position is considered Regular Part-time (RPT). guaranteed 20 hours you may be required to work weekends and holidays. As an RPT employee, you are eligible to earn annual/sick leave and sign up for benefits, to include Health/Dental and Life Insurance, 401k and NAF Retirement
Please see the "Who May Apply" section under the Qualifications section.
: Performs various management support functions to include preparing general correspondence and budget submissions.
Processes all purchase orders and receiving reports in internet based purchasing software. Monitors current projects to ensure delivery of items on order.
Prepares lodging time records for payroll processing and assists with payroll discrepancies; tracks labor hours to ensure compliance with Air Force Guidance.
Reviews night audit reports and resolves out-of-balance accounts or reports. Works with Guest Service Representatives to fix posting errors.
Works directly with guest or unit in collecting fees.
Prepares bills.
Answers Guest Folio phone inquiries and follow ups.
Calls and/or mails correspondence to customers as necessary in order to update accounts.
Conducts research to assist NAF Accounting Office (AO) in balancing accounts receivable.
Prepares monthly surcharge calculation. Processes daily credit card deposits.
Reviews NAF-T reports.
Controls petty cash fund.
Designated records custodian of lodging files and ADPE.
Serves as back-up administrator for the lodging automated data system.
Adds, deletes or updates user codes as needed.
Adds reports or batches as needed.
Updates contract-lodging codes.
Updates rates. Adds or changes transaction codes as needed. Coordinates room code changes though AFSVA. Able to verify back ups of the database are occurring successfully (both SQL and tape).
Oversees lodging awards program as directed by management, scheduling team socials and working with section manager for appropriate activities. Commercial Hotel liaison.
Responsible for monitoring lodging's hospitality training and development programs in accordance with Air Force Lodging standards.
Tracks courses required to maintain or earn hospitality certifications which meets Lodging program objectives. Works with section supervisors to determine training needs.
Coordinates with the Services training staff for opportunities and creates training calendars for all lodging employees.
Schedules employees for training classes and communicates with appropriate managers to ensure employee attendance.
Oversees small study groups or self-directed studies as needed to complete lodging courses.
Coordinates with Lodging Manager and Assistant Manager to establish and maintain budgets for staff development, incentives and recognition items.
Ensures completion of all hospitality training required for certification with the Educational Institute.
Coordinates with the Educational Institute to obtain training dates, materials, and instruction plans.
Conducts quarterly or other training record reviews and briefs results to lodging management.
Assists management with tracking Customer Service trends.
Monitors customer feedback and comment cards and schedules remedial or additional training for lodging staff as appropriate.
Under direction of management develops schedule to ensure the quality assurance evaluation program is conducted in accordance with AF standards.
Responsible for overseeing lodging specific new employee training and regularly briefs lodging management on course schedule, expectations and solicits presenters.
Watches and reviews processes and performance in the workplace and adjusts staff development program to address any performance short-comings noted.
Forwards list of complete training and staff development to supervisors so their AF Form 623 or AF Form 971 is documented. Performs additional duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12989641
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/09/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Knowledge of the property management system, sufficient to follow individual funds and specific monies from initiation through expenditure stages to trace discrepancies in the system.
Knowledge in the operation of a word processing and accounts receivable program to perform basic functions and print a variety of standardized forms, reports, etc.
Requires knowledge of account relationships and relationships with other accounts within the system in order to perform extensive balancing and reconciling of detail and summary accounts.
Knowledge of and skills in interpreting and applying regulations, policies, practices, procedures of account relationship and relationship with other accounts within the system in order to perform extensive balancing and reconciling of detail and summary account.
Experience in applying budgeting processes to include addition, subtractions, multiply and divide in all units of measures, using whole numbers, common fractions, decimals, compute rate, ratio and percent and to draw and interpret bar graphs.
Must possess basic computer skills and familiar with personnel computer applications such as Windows, MS Word, Excel, Access and Internet to effectively writes reports, business correspondence, procedures manuals, present information and responds to questions from internal/external customers.
Ability to communicate with others effectively, both orally and in writing.
Basic knowledge of AF Inns NAF and APF budget required.
Condition(s) of Employment: Successful completion and favorable adjudication of Tier One background investigation is required
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/09/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
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