Clarification from the agency

Open to Public

INTRODUCTION: The purpose of this position is to oversee operations for fitness centers, HITT centers, and gymnasiums, along with facility staff aboard MCAGCC. Position reports to the Human Performance Branch Head. 

MAJOR DUTIES:  Majority of the time is spent in the supervision of staff to ensure facility standards and procedures are maintained. Incumbent is responsible for the oversight of Marines and civilian staff members and directly supervises all Fitness Center managers.   Ensures managers and all other staff adhere to policies and regulations of the MCCS fitness centers. Responsible for hiring, training, scheduling, assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approves and disapproves leave, recommends and completes personnel actions, disciplinary actions, performance reviews, and submits and approves time. Develops staff by delegating duties and projects, mentoring and providing educational opportunities.  Works to resolve conflicts with patrons, staff, facilities and supporting entities as they arise. Reports significant issues and problems related to work accomplishment to the higher-level supervisor.   

Performs visits and inspections of all facilities to maintain quality service for all patrons served annually.  Responsible for the maintenance and upkeep of all facilities and equipment.  Works with logistics and FMB to support managers in the maintenance of buildings.  Ensures preventative maintenance, repairs, and fitness equipment inventory is completed in a timely manner. Oversees electronic system for fitness repairs and ensures all staff maintains system for their facilities.  Routes work orders to appropriate entities. Uses data from system to make decisions on equipment replacement.   

Coordinates all equipment deliveries with the vendors, MCCS receiving and Fitness Facility Managers.  Manages inventory of parts and extra equipment to be utilized when needed at facilities. Conducts inventories of resources and ensures adequate storage and maintenance. Responsible for reporting tools such as CMR and safety reports..  Assists all Human Performance Staff in the implementation of programming to include direction of staff. 

Works with Human Performance Branch Head to execute projects in conjunction with staff members. 

Ensures staff support of Fitness Programs, Human Performance and other Semper Fit activities and events to achieve Semper Fit Mission.     

Creates policy and procedures for fitness center operation.  Coordinates with commands on their facility needs.  Collects data as required and reports data to department head, command and/or Semper Fit Headquarters.  Collects data as required and reports data to department head, command and/or Semper Fit Headquarters. Continually evaluates the effectiveness of ongoing activities, resources, and objectives, and adapts and alters activities based on findings. Performs and oversees a variety of administrative tasks to include but not limited to establishing and updating operating procedures, preparing management narratives, after action reports etc.

Coordinates with marketing staff to plan and develop promotions and advertising, commercial sponsorship, and publicity strategies. Coordinates and implements joint programs with other Semper Fit and MCCS activities 

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.   

Performs other related duties as assigned. 

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

MINIMUM QUALIFICATIONS:  A degree from an accredited college/university in a fitness or health related field OR 5 years total related experience is required, a minimum of three years of those years must demonstrate a working knowledge of fitness facilities, management and health and wellness programs.  Certification in coaching or as a personal trainer is preferred. CPR, AED and First Aid must be obtained within first 3 months and kept current throughout employment. Must be proficient in Microsoft Office: excel, word, PowerPoint, Outlook, and navigating the web. Competency in public speaking, professional writing, computer literacy, and desktop publishing skills are preferred. Physical dexterity, ability to stand for long periods of time, regularly lift and carry objects up to 45lbs independently, and carry objects over 45lbs with assistance may be required.  Must have excellent oral and written communications skills.  Must have excellent customer service skills, and the ability to successful, plan, organize and supervise. Incumbent must have the ability to maintain effective working relationships with all levels of employees, both inside and outside the organization.  Must possess a valid state driver's license. 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.