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Lead Support Services Specialist

Department of Justice
Office of the Inspector General
Management & Planning Division, under the Office of Administrative Services

Summary

The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We offer excellent work-life flexibilities. The Management and Planning Division (M&P) advises and supports the OIG in the following areas: administrative and fiscal policy, executive resources, training, finance, quality assurance, procurement, facilities, human resources, security, and records management.

Overview

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Accepting applications
Posted this week · Apply in 3 days
Due by 11:59 p.m. ET on June 23, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$143,913 - $187,093 per year
Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Other
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
IMP-12980938-26-DAH
Control number
873423900

This job is open to

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Clarification from the agency

Applications will be accepted only from current permanent Department of Justice, Office of Inspector General employees with competitive status, and CTAP/RPL eligible candidates.

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Duties

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If you are selected as a Lead Support Services Specialist, your responsibilities would include, but would not be limited to:

  • Reviewing policies, developing procedures, standards, and guidance for space utilization and occupancy in accordance with the General Service Administration (GSA), the Justice Management Division (JMD), and the OIG requirements.
  • Advising the Director on potential issues, including risk, and operational impacts.
  • Preparing recurring reports, analyses, and briefings on facilities program status, utilization metrics, and compliance.
  • Coordinating and provides technical support to a range of administrative services programs supporting OIG operations.
  • Supporting the administration of the OIG parking program, including development and implementation of policies and procedures, eligibility determinations, issuance of permits, and maintenance of accurate records.
  • Reviewing and analyzing program operations to identify inefficiencies, recommends improvements, and implements solutions to enhance effectiveness and compliance.
  • Providing day-to-day technical leadership and coordination of team activities in support of OAS administrative programs.
  • Representing OAS in interactions with OIG leadership, JMD, and GSA.
  • Representing the team in meetings with internal and external stakeholders and communicates team findings and recommendations.
  • Coordinating, distributing, and monitoring workload among team members based on priorities, complexity, and individual competencies.
  • Monitoring work in progress and reviewing completed work for quality, accuracy, and compliance with established policies, procedures, and standards.
  • Working directly with the Director, relaying priorities, guidance, and feedback to the team.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen or National.
  • You must be registered for the Selective Service, if applicable.
  • You must successfully pass and are subject to random drug screenings.
  • You must meet all qualification requirements by the closing date of this announcement.
  • You may be subject to a probationary period.
  • You must be able to obtain and maintain a security clearance.

Qualifications

Probationary Information :
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period OR 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- Your performance and conduct.
- The needs and interests of the agency;
- Whether your continued employment would advance organizational goals of the agency or the Government; and- Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Specialized Experience:
To qualify for this position at the GS-14 grade level, you must have one year of specialized experience equivalent to the GS-13 grade level obtained in the public or private sector. (Specialized experience is paid or unpaid experience which has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position.) Examples of specialized experience include such duties as:

  1. Advising senior management on strategic planning initiatives, resource, allocation, workforce management, and operational risks.
  2. Lead implementation, development and continuous improvement in policies, procedures, and service delivery standards to enhance organizational effectiveness.
  3. Identify staff training needs and provide or arrange training to enhance technical and team performance.
  4. Preparing briefings, recurring reports and analysis on facility program status, metrics, utilization, and compliance.
  5. Managing and coordinating oversight of telecommunications, subscription services, purchase card holder, and other administrative service contracts.

Education

There is no substitution of education for experience is permitted.

Additional information

DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdfAs the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire and a review of your application by a panel of subject matter experts. You will be assessed on the following competencies:

  1. Facilities Management
  2. Customer Support
  3. Program Oversight
  4. Teaching Others
USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures competencies required to perform in the position. You will not be considered for the position if you score below the cut score of 70 or fail to complete the USAHire assessment. Additional information can be found under "How to Apply".

Subject Matter Expert (SME) Resume Review: In order to be considered for this position, you must complete all required steps in the process. A subject matter expert, or SME, is a person with bona fide expert knowledge about what it takes to successfully perform in a particular job. The SME(s) will measure potential applicants for the critical competencies. Your resume will be reviewed to determine your technical qualifications, as well as any required certification(s) applicable to the position. Applicants found to meet the requirements will be eligible to move forward for additional hiring consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12980938

If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration.

Office of the Inspector General

The Department of Justice (DOJ) OIG conducts audits, evaluations, investigations and special reviews of the personnel and programs of all DOJ components. The OIG is a top-ranked component in DOJ, based on employee viewpoints. The DOJ OIG offers a wide range of federal benefits and flexible work schedules, depending on position requirements.

Join our professional, highly-engaged, diverse team that values collaboration, individual contributions, work/life balance, continuous growth opportunities, and challenging assignments!

To view additional resources and short videos about our mission and careers, visit our website, oig.justice.gov/careers.

This vacancy may be used to fill other similar and/or comparable positions throughout the agency within the stated duty station.

Agency contact information

Office of Human Resources
Email
ohr.oig@usdoj.gov
Address
Management and Planning Division
950 Pennsylvania Ave NW
Washington, DC 20530
US

Visit our careers page

Learn more about what it's like to work at Office of the Inspector General, what the agency does, and about the types of careers this agency offers.

http://oig.justice.gov/careers

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