This position is within the Business Operations & Services (NWPO) organization of the Workplace Services and Business Operations (NWP), Workplace Services (NW), Chief Administrative Office (N), Bonneville Power Administration (BPA).
Shape the future of workplace efficiency and sustainability! As a Lead Program Analyst, you will head employee commuting programs, transit benefits, vehicle fleet operations, and conference room technology to keep our workforce connected and moving.
Summary
This position is within the Business Operations & Services (NWPO) organization of the Workplace Services and Business Operations (NWP), Workplace Services (NW), Chief Administrative Office (N), Bonneville Power Administration (BPA).
Shape the future of workplace efficiency and sustainability! As a Lead Program Analyst, you will head employee commuting programs, transit benefits, vehicle fleet operations, and conference room technology to keep our workforce connected and moving.
Powering Progress: Shape the Hybrid Workplace and Eco-Friendly Commutes of Tomorrow at BPA
Bonneville Power Administration (BPA) is a world-class leader in delivering clean, reliable, and renewable hydropower across the Pacific Northwest. Our mission relies not just on our power lines, but on the incredible people who keep our facilities running efficiently. As a Management and Program Analyst, you will step into a high-visibility, high-impact role designed for a forward-thinking operational leader. Your work will directly shape BPA's workplace culture and carbon footprint by managing key employee commuter initiatives, transit benefits, modern conferencing technology, and fleet operations. If you are ready to lead vital internal services that boost employee productivity, drive sustainability, and keep our agency moving forward, this is your opportunity to shine.
Here is how you will make a lasting impact:
Lead Agency-Wide Commuter and Transit Programs: Take ownership of BPA's regional commuter services, including public transit incentives, vanpool programs, and ride-sharing initiatives. You will connect and collaborate with local transit partners to secure commuter benefits, helping our workforce enjoy seamless, cost-effective, and eco-friendly commutes.
Manage Next-Generation Parking and Electric Vehicle Infrastructure: Oversee employee parking programs across major corporate campuses, including dedicated spaces for rideshares, accessible parking, and expanding electric vehicle (EV) charging stations. You will ensure fair access to parking resources while directly supporting BPA's green initiatives.
Oversee Vehicle Fleet and Motor Pool Operations: Direct the daily operations of BPA's internal vehicle fleet. You will lead vehicle reservations, maintenance scheduling, and usage tracking, utilizing data trends to optimize our fleet size, improve efficiency, and support organizational sustainability goals.
Modernize Collaborative Conference and Hybrid Meeting Spaces: Ensure our teams stay connected by supervising conference room operations, hybrid meeting technology, and audio-visual setups. You will partner with IT departments to troubleshoot, upgrade, and maintain state-of-the-art virtual collaboration tools.
Direct Contract Performance and Vendor Relationships: Serve as the primary oversight representative for critical external service contracts. You will manage vendor performance, negotiate terms, and ensure that our transit, fleet, and administrative partnerships deliver high-quality, cost-effective services.
Establish Service Agreements and Collaborative Standards: Collaborate with internal departments (such as HR, Finance, Legal, and IT) to establish clear, high-quality service agreements. You will set performance targets that clarify service expectations, resolve cross-functional challenges, and maximize user satisfaction.
Champion Environmental Sustainability and Accessibility Goals: Ensure all managed programs align with federal requirements, Department of Energy policies, and modern sustainability standards. Your work will directly advance BPA's agency-wide goals for environmental responsibility, equity, and accessibility.
Mentor and Guide a High-Performing Operational Team: Act as a team lead to provide daily guidance, scheduling, and professional development to administrative and operations staff. You will foster a collaborative work culture built on continuous improvement, cross-training, and service excellence.
In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration
When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
Key Requirements:
You must be a United States Citizen.
This employer participates in the e-Verify program.
Males must abide by Selective Service registration requirements.
You will be required to report in person to the official duty location.
Conditions of Employment:
Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
This position requires a valid driver's license as a condition of employment.
Qualifications
SPECIALIZED EXPERIENCE REQUIREMENTS:
A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service.
Specialized experience for this position is defined as: 1) administering an organization wide program (e.g. commuting/parking program); AND 2) administering Service Level Agreements (SLAs) or contracts for services with internal or external organizations.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Education
There are no specific education requirements or substitution of education for experience for this position.
Additional information
This job opportunity announcement may be used to fill additional similar vacancies across DOE
EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Veterans Information: USAJOBS Help Center - Veterans
Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register
Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
BPA strives to ensure a safe and positive work environment.
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Category Rating Procedure: You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, your resume, supporting documentation, and questionnaire/assessment responses will be used to determine whether you meet the job qualifications. If you are minimally qualified for this job, your responses to the USAHires rating assessment(s) will be evaluated and you will be placed into one of three predefined quality categories. These categories are Best Qualified, Well Qualified, and Qualified.
Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. Preference eligibles with a compensable service-connected disability of 10 percent or more are placed at the top of the highest category for all positions except scientific or professional at the GS-9 grade level or above (or equivalent).
Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as scoring 85.0 or higher.
You must meet all qualifications and eligibility requirements by the closing date (06/26/2026) of this announcement.
USAHire: To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessment includes a cut score. USA Hire cut scores are based on the minimum level of proficiency required to perform the job for a specific series and grade. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The cut score is set at a government-wide level and not at the agency or individual vacancy level for USA Hire standard assessments. In accordance with 5 CFR 300.201(a), the U.S. Office of Personnel Management does not release testing and examination materials, scoring criteria including the specific cut score requirements, or other information used solely to determine individual qualifications, so as not to compromise the objectivity of the testing process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you MUSTprovide a complete application package which includes:
Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Cover Letter, optional, expressing additional information not covered in your resume.
Transcripts, ifspecific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Veterans' Preference documentation,ifapplicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation,if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
To begin the application process in USAJOBS, click the Apply Online button.
Answer the questions presented in the application and attach all required and supporting documentation.
You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.
In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you MUSTprovide a complete application package which includes:
Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
Cover Letter, optional, expressing additional information not covered in your resume.
Transcripts, ifspecific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Veterans' Preference documentation,ifapplicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation,if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
To begin the application process in USAJOBS, click the Apply Online button.
Answer the questions presented in the application and attach all required and supporting documentation.
You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.
In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
