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Supervisory Health System Specialist

Department of Veterans Affairs
Veterans Health Administration
VA Maine Heathcare Systems - Chief of Staff

Summary

This Supervisory Health System Specialist position is Chief of Staff services at the VA Maine Healthcare Systems, located at the Augusta, ME location. This is a full-time position.

Overview

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Accepting applications
Posted yesterday · Apply by 06/22/26
Due by 11:59 p.m. ET on June 22, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$89,508 - $116,362 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBTD-12962330-26-MK
Control number
873291800

This job is open to

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Clarification from the agency

Open to Current permanent employees of Station 402, VA Maine Healthcare Systems including permanent Veterans Canteen Service employees, current permanent full-time Hybrid Title 38 and permanent full-time Title 38 employees. This does not include temporary, term or temporary intermittent.

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Duties

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The position serves as the Executive Assistant to the Chief of Staff of VA Maine Healthcare System. The incumbent is responsible for a broad range of activities related to the Medical Center's mission to provide quality patient care, education and research, with specific emphasis on the effective use of resources to meet patient demand. As the Chief of Staff's Health System Specialist, the incumbent is a key member of this medical center's top management and participates in top management discussions, decisions, and policy making while sharing in the responsibility for top management actions. In this capacity, the incumbent is often required to advise the Medical Center Director and/or Associate Director on behalf of the Chief of Staff regarding issues affecting medical center clinical programming.

Major duties and responsibilities include, but are not limited to:

  • Maintains close liaison with the Chiefs of the direct care and allied health services reporting to the Chief of Staff (COS) in coordinating the efforts of all the services so that the patient care, teaching and research missions of the Medical Center are met.
  • Maintains close liaison with the Chiefs of the administrative services so that the support needs of the direct care and allied health services reporting to the COS are quickly and efficiently met.
  • Supervises and coordinates all administrative functions inherent to the Office of the Chief of Staff, establishing controls where necessary.
  • Represents the Chief of Staff and the services reporting to the COS on various Medical Center Committees and functions.
  • Acts as an administrative advisor to the Administrative Officers and Chiefs of the direct care and allied health services reporting to the COS on issues related to programming and administrative matters.
  • Acts with and for the Chief of Staff in administrative matters (staffing, funding, program development, space and equipment needs) related to Chiefs of direct care and allied health services reporting to the COS.
  • Participates with the Chief of Staff in "morning report" and in his absence receives report for later delivery to the Chief of Staff; follows up on issues as needed and reports actions back to the Chief of Staff, Medical Center Director or Associate Medical Center Director.
  • Serves as sounding board for various service chiefs and reflects the thinking of the Chief of Staff making recommendations and commitments without benefit of consultation with the COS.
  • Participates in the implementation of VISN 1 special emphasis programs such as Advanced Clinic Access, which crosses administrative and clinical boundaries and affects all levels of the organization. Serves as the facility's ACA Point of Contact.
  • The incumbent is responsible for the supervision and coordination of the Credentialing and Privileging (C&P) Program at this Medical Center.
  • Responsible for ensuring that the credentialing and privileging files for the above-named practitioners and staff members are established and are kept accurate, complete and up to date.
  • The incumbent influences Service Chiefs, professional staff or others to accept and implement findings and recommendations on implementation of program initiatives, performance measures. organizational improvement or program effectiveness.
  • The incumbent has the responsibility for establishing and maintaining the Compensation and Pension Program that will meet the requirements established by VHA and VBA regulations, ensuring that the quality and timeliness of exams is accomplished within established guidelines.
Work Schedule: Monday-Friday, 7:30am - 4:00pm
Telework: May be authorized.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist/PD402-04141-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required

Notification:
  • Veterans' preference does not apply for internal or other current permanent Federal agency employees.
  • This position is in Competitive Service.
  • This position is not a Bargaining Unit position.
  • This position is covered by locality-based comparability pay.
  • The incumbent may be required to travel to other VA campuses and CBOC's.
  • Selectee required to serve one year supervisory/managerial probationary period.
  • Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • You may be required to serve a one year supervisory/managerial probationary period.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

    • Missions, organizations, programs, and requirements of health care delivery systems;
    • Regulations and standards of various regulatory and credentialing groups; and
    • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Communication
  • Compliance
  • Customer Service
  • Problem Solving


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although walking throughout the Medical Center while carrying out duties and working with various clinical service chiefs is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Structured Resume Review. Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will review ONLY two (2) pages of your resume, starting at your work experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Applicants passing the structured resume review will move on to the next phase of the assessment process.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

Agency contact information

Melissa Kumar
Phone
802-295-9363 X6509
Email
MELISSA.KUMAR@VA.GOV
Address
VA Maine Healthcare System
1 VA Center
Augusta, ME 4330
US

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