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Management and Program Analyst (Technical Support Management Specialist)

Department of Transportation
Federal Aviation Administration
Southern Region, Air Traffic Organization, Eastern Service Area South, Atlanta ARTCC (ZTL)

Summary

Administrative support employee that is capable of supporting any and all technical programs associated with air traffic.

Overview

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Accepting applications
Posted yesterday · Apply by 06/22/26
Due by 11:59 p.m. ET on June 22, 2026
Location
Work site options
Telework eligible
Yes—Situational telework may be permitted in accordance with agency policy.
Relocation expenses reimbursed
No
Salary
$79,607 - $123,398 per year

Salary above includes locality of 23.79%

Pay scale & grade
FV H
Promotion potential
NA
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required - The job does not require any travel.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Drug test
No
Security clearance
Not Required
Announcement number
ASO-ATO-26-A180-98945
Control number
872764100

This job is open to

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Clarification from the agency

Open to current permanent FAA Employees-FAA WIDE

Duties

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Manages the administrative aspects of all technical support programs, (Quality Assurance, Airspace & procedures, training, etc.) Provides management with advice and counsel on the operation of technical support systems for implementation, and planning purposes.

Incumbent performs a variety of technical functions independently and ensures that all required content is reviewed and prepared in a prescribed timeframe.

Applies experience and advanced knowledge of analytical and evaluative methods, techniques and concepts to plan and accomplish assignments. Responsible for the analytical activities to provide management with accurate, timely and authoritative information to enable decisions. Uses quantitative methods and techniques to assist more experienced analysts in creating comprehensive reports from data and analysis as requested by management. Performs data analysis and synthesis of large databases.

Conducts analyses in the review and evaluation of program activities. These analyses are conducted to ensure proper program integration and conformance to policy, completeness, and adequacy of operations in meeting goals and objectives. Prepares recommendations based on such reviews, and discusses recommended courses of action with program managers to resolve major problem areas. These recommendations include but not limited to financial, programmatic interfaces, and impact of not meeting goals and objectives.

Establishes and maintains a tracking system, Ensures facility orders and notices pertaining to technical programs and evaluations are current.

Assists in the training and instructions to all personnel as necessary. Plans, develops, monitors and executes all actions required to assist in the management of the various technical programs.

Incumbent collects and analyzes data, prepares responses and works with management on BU requests.

Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of projects and/or other work activities.

Work activities typically support activities of the organizational unit, and may affect project/program objectives for the major subdivision and the LOB/SO. In some specialties, the work may affect internal and external customers.

Established policies/procedures provide guidance for most assignments, but allow some discretion for incumbent to select the most appropriate approach(es). Typically receives guidance on selecting approaches from a manager, team lead, or professional.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-G, FG/GS-10/11. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position.

Specialized experience:

Knowledge of the National Airspace System (NAS).

Knowledge of aeronautical information databases. 

Experience in performing management studies and conducting program analysis; making recommendations based on analysis of statistical and other data; tracking and monitoring program trends; preparing briefing materials, reports, and documents; prioritizing job tasks such as maintaining statistical or informational records; providing procedural information to others.

Experience in conducting safety trend analysis and database management in large organizations to evaluate program effectiveness and recommend improvements.

Experience working in the field of Aviation Transportation Systems to gather and extract data from multiple sources.

Experience using various data management tools, such as Excel, etc., to analyze and to derive innovative findings from multiple data sources and effectively communicate complex concepts that foster understanding for enhanced decision-making for multiple customers and stakeholders.

Experience and knowledge of aeronautical/aviation cartography material (sectionals, flip charts, national publications, etc.) and airspace layout and design.

Air Traffic experience specifically with recognition of navigational aids (NAVAIDS), airports, airways, airspace stratification, etc.

Experience in programs such as ArcGIS Pro, ArcMap, Bentley MicroStation, and AutoCAD.


Qualifications must be met by the closing date of this vacancy announcement.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Education

Education cannot be substituted for experience at the FV-H level.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Selection and placement are contingent upon waiver or completion of satisfactory security requirements.

If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Shannon A. Rogers
Phone
1 (404) 305-5357
Fax
1 (404) 305-5401
Email
Shannon.A.Rogers@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Branch
1701 Columbia Avenue
AHF-S510
College Park, GA 30337
US

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