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REGION DISPATCH SUPERVISOR

Department of the Navy
Commander, Navy Installations Command

Summary

You will serve as a REGION DISPATCH SUPERVISOR in the Commander, Navy Region Korea of COMMANDER NAVY REGION KOREA.

Overview

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Accepting applications
Posted this week · Apply by 06/22/26
Due by 11:59 p.m. ET on June 22, 2026
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
Yes—Relocation expenses (i.e. PCS) for candidates outside of the commuting area may be authorized in accordance with applicable travel regulations and Department of Navy policy.
Salary
$52,727 - $68,549 per year
Pay scale & grade
GS 9
Promotion potential
9
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
ST-12983213-26-DMK
Control number
872718000

Duties

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  • You will provide and ensure all emergency dispatchers are current on all required training.
  • You will develop dispatch training plans that address all police, fire and medical emergency services; developing and coordinating training schedules,
  • You will be executing all aspects of the training program to include delivering classroom and on-the-job training.
  • You will execute day to day operations over a specific sector of the Region's overall Area of Responsibility.
  • You will plan, direct, coordinate, schedule, train and evaluate the work of assigned subordinate staff.
  • You will maintain a balanced workload, ensuring that leave is distributed appropriately between all subordinates, set and adjust short term priorities.
  • You will track, review, and record a training system to ensure standardized, effective and efficient operations, National Certification standards and other training requirements with all Emergency Medical Dispatchers.
  • You will develop employees through mentoring, feedback, and training; ensure all employees are properly trained in their respective areas of operation.
  • You will interview candidates for positions within the dispatch center; and recommend appointments or promotions.
  • You will hear and resolve minor complaints from employees, referring to group or individual grievances and more serious unresolved complaints to a higher-level manager.
  • You will develop performance standards and then evaluates work performance for yearend performance evaluations.

Requirements

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Conditions of employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • This is an overseas position. You will be subject to and must be able to satisfy the overseas requirements of the 26Jul12 DODI 1400.25 V1230: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf
  • This position may require travel to places within and outside the contiguous United States which could include remote or isolated sites. You may be required to travel on military and commercial aircraft for extended periods of time.
  • If eligible for permanent change of station, the appointee will be required to sign a transportation agreement to establish a Government time in service requirement of 12 months.
  • Must be able to obtain and maintain a U.S. Passport.
  • May be required to obtain a VISA dependent on the overseas country's laws/regulations
  • You will be required to sign the Statement of Understanding for Overseas Employment acknowledging receipt and understanding of the statement of living and working conditions for this location.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • This position is considered Key/Emergency-Essential. You will be required to provide immediate and continuing support to ensure the success of combat operations or the availability of combat-essential systems.
  • Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.
  • This position requires rotating shift work. Position requires 24/7 shift work.
  • The incumbent is considered "key and essential" recalled to duty in the event of a natural disaster or other emergency impacting areas within CNRSE AOR.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-08 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Developing dispatch training plans that address all police, fire and medical emergency services; developing and coordinating training schedules; and executing all aspects of the training program to include delivering classroom and on-the-job training. 2) Plans, directs, coordinates, schedules, trains and evaluates the work of assigned subordinate staff. 3) Maintains a balanced workload, ensuring that leave is distributed appropriately between all subordinates. 4) Sets and adjust short term priorities. 5) Contributes, tracks, reviews, and records a training system to ensure standardized, effective and efficient operations, National Certification standards and other training requirements with all Emergency Medical Dispatchers. 6) Working with local emergency management services.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Additional Information:
Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

This position reports to the Region Emergency Management Officer (EMO) (GS-0089-12). Supervises 1 GS-09 Dispatcher and 6 Koran Nationals KN-06 level.

Additional information

This position is covered by the Department of Defense Priority Placement and Alternate Placement Programs.

Additional vacancies may be filled by this announcement.

Pay retention may be granted when certain conditions are met.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

Tour of duty will be 36 months. Standard initial tours of duty are for 36 months with possibility of up to 24-month extension. Additional information is available from the Joint Travel Regulations (JTR), available at: http://www.defensetravel.dod.mil/Docs/perdiem/JTR.pdf

To learn more about the living and working conditions at this military installation and additional Foreign Overseas information, please go to: https://www.secnav.navy.mil/donhr/Overseas/Pages/default.aspx

Priority consideration will be given to military spouse preference and family member preference eligible residing in the commute area of the duty location for this position. Commute area is defined as the geographic area surrounding the duty location in which people can reasonably be expected to travel back and forth daily.

Military Spouses and Family Members may apply 30 days before their anticipated arrival date. However, they will not receive preference until arrival at the foreign location. Additional documentation may be required prior to granting preference.

Military spouses and family members who are appointed may not extend longer than 2 months following the transfer of the sponsor from the commuting area of the foreign duty station; 2 months beyond the separation of the appointee's sponsor; or any time beyond the time employee ceases to be a family member.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies:

  • COMPUTER LITERACY
  • EMERGENCY DISPATCHING PROCESSES AND PROCEDURES
  • INFORMATION MANAGEMENT
  • ORAL COMMUNICATION
  • VEHICLE DISPATCHING PROCESSES AND PROCEDURES



This recruitment will utilize the following technical assessment tools: Structured Resume Review and Structured Interview.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.

Commander, Navy Installations Command

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless.

Civilian careers-where purpose and patriotism unite!

Agency contact information

Department of Navy Employment Information Center
Website
https://forms.osi.apps.mil/r/u5hx6E20Dz?origin=lprLink
Address
COMMANDER NAVY REGION KOREA
Navy Region Korea
APO, AP 96205
US

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Learn more about what it's like to work at Commander, Navy Installations Command, what the agency does, and about the types of careers this agency offers.

http://www.secnav.navy.mil/donhr/Pages/Default.aspx

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