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Supervisory Dental Assistant

Department of Veterans Affairs
Veterans Health Administration
G.V. (Sonny) Montgomery VA Medical Center

Summary

The Supervisory Dental Assistant position with the G.V. (Sonny) Montgomery VA Medical Center is located in Jackson, MS. This position plans and completes tasks based on established protocols/accepted dental practices. The Supervisory Dental Assistant informs the Dental Chief and Administrative Officer of problems or unusual situations with recommendations for appropriate action.




Overview

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Accepting applications
Posted this week · Apply by 06/18/26
Due by 11:59 p.m. ET on June 18, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$55,882 - $72,644 per year
Pay scale & grade
GS 8
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBST-12980727-26-SC
Control number
872609900

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Duties

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Total Rewards of a Allied Health Professional

The Supervisory Dental Assistant's work is reviewed on an overall basis by the Dental Chief for conformity to Dental Service policy and requirements. The Supervisory Dental Assistant duties include but are not limited to:

  • Oversees and directs the daily operations of a comprehensive dental assisting program, supervising a team of dental assistants.
  • Provides advanced technical and clinical guidance to ensure the effective and efficient delivery of dental care across all specialty areas, including general dentistry, oral surgery, periodontics, endodontics, prosthodontics, and implantology.
  • Exercises full supervisory authority, including planning and assigning work, setting and adjusting priorities, evaluating work performance, and ensuring timely and accurate completion of assigned duties.
  • Oversees daily clinical operations, allocates resources based on workload demands, and reassigns staff as necessary to meet patient care priorities.
  • Assesses individual and team competency, identifies developmental needs, and implements progressive performance improvement strategies.
  • Resolves employee concerns, initiates and documents corrective actions, and prepares performance standards, appraisals, and improvement plans.
  • Serves as the subject matter expert and lead dental assistant for all clinical and technical procedures performed within the Dental Service.
  • Conducts staff training and competency assessments to ensure uniform adherence to SOPs, Centers for Disease Control (CDC), and Occupational Safety and Health Administration (OSHA) standards.
  • Manages the daily scheduling and coordination of dental assistant assignments, ensuring coverage and operational efficiency across all clinical areas.
  • Monitors clinic operations, identifies barriers to productivity, and implements process improvements to enhance patient care access, workflow optimization, and performance on National Dental Program metrics.
  • Ensures all dental equipment and instruments are properly functioning and available for clinical use.
  • Serves as the primary instructor and content expert for all training related to the Computerized Patient Record System (CPRS) dental modules and digital imaging software.
  • Initiates maintenance requests, tracks work orders electronically, and coordinates with Biomedical Engineering to ensure timely repair or replacement of equipment.
  • Leads recruitment and selection processes for dental assistant vacancies, including conducting interviews and making recommendations for appointment, promotion, and reassignment.
  • Assists with complex dental procedures, including oral and maxillofacial surgeries, periodontal therapies, endodontic treatments, prosthodontic fabrications, and implant-supported restorations.
  • Enforces compliance and escalates any instances of noncompliance to the Dental Service Chief or designee.
  • Maintains accountability for the team's contributions toward national dental performance measures, quality indicators, and patient satisfaction outcomes.

Work Schedule: Monday - Friday: 7:30am - 4:00pm; OR 8:00am - 4:30pm, subject to change based on the needs of the facility.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 586-02088F
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Dental Assistants must be proficient in spoken and written English.
  • Experience and Education:
    • Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work., OR
    • Education. Successful completion of a 1 year Dental Assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA)., OR
    • Experience/Education Combination. Equivalent combinations of experience and education are qualifying.
  • Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
  • Provisions for Certification of Radiologic Competence:
    • Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc., OR
    • Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry., OR
    • Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense.
  • Exception. Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a Graduate Dental Assistant under the authority of 38 U.S.C. ยง 7405(a)(1)(D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This will result in removal from the GS-681 series and may result in termination of employment.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: The experience and Knowledge, Skill, Abilities (KSAs) required below must be evident in your resume.

GS-08 Supervisory Dental Assistant
Experience:
At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. AND,
In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*).
Demonstrated Knowledge, Skills, and Abilities (KSAs)
a. Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants.
b. Skill in coordinating clinical work flow and assignments.
c. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis.
d. Ability to establish and maintain effective and cooperative work relationships.
e. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section.
f. (*) Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training.


Preferred Experience: Five (5) years of management experience over 10 people or more.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is GS-08.

Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Complete all application requirements detailed in the "Required Documents" section of this announcement.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:
Current permanent VA employees of the G.V. (Sonny) Montgomery VA Medical Center
All other VA employees
Current Permanent Federal employees of other agencies
All other applicants

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The G.V. (Sonny) Montgomery VA Medical Center is a Joint Commission accredited facility serving Veterans in Mississippi and parts of Louisiana. The VA Medical Center is located in Jackson, Mississippi. Steeped in southern culture, Jackson is home to a multitude of world-class painters, sculptors, dancers, actors, architects, photographers, filmmakers, musicians, and artisans of many disciplines. The city pulses with music from classical to inspirational, home-grown gospel, blues, jazz, rock 'n roll, R&B and more that can be found all around town. Beautifully changing seasons offer numerous fall and holiday events rich with tradition, surprising spring flings for shaking off winter's chill, and laid back summer celebrations that detour off the fast lane.

Agency contact information

Richard Cohen
Phone
504-422-9343
Email
Richard.Cohen4@va.gov
Address
GV Sonny Montgomery VAMC
1500 East Woodrow Wilson Drive
Jackson, MS 39216
US

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