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Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
Montana VA Health Care System

Summary

This position is located within the Health Administration Service at the Montana VA Health Care System, and provides primary administrative and operational support for Fleet and GSA Vehicle management while also contributing to general Logistics functions, including supply distribution, equipment management, and stockroom operations across all assigned facilities.

Overview

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Accepting applications
Posted this week · Apply by 06/19/26
Due by 11:59 p.m. ET on June 19, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$50,460 - $65,599 per year
Pay scale & grade
GS 7
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSU-12981251-26-RD
Control number
872566600

This job is open to

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Clarification from the agency

Open to current, permanent employees of the Montana VA Health Care System and/or Career Transition Assistance Plan (CTAP) eligibles.

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Duties

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Duties include, but are not limited to:

  • Coordinates the safe operation, scheduling, and maintenance of all assigned vehicles and equipment.
  • Ensures maintenance records are current and accurate for all vehicles and equipment in the fleet inventory.
  • Processes fleet travel requests and vehicle scheduling in response to customer service requirements.
  • Serves as liaison to internal customers to ensure transportation needs are identified and met in a timely manner.
  • Prepares and submits monthly, quarterly, and annual vehicle cost and utilization reports to Fleet Manager and Logistics leadership.
  • Performs supply distribution (EX) activities, including delivery of supplies, materials, and equipment to wards, clinics, operating rooms, secondary storage locations, and other facility areas.
  • Supports Non-EX (NX) supply technician functions, including equipment turn-in processing, excess equipment activities, and Equipment Inventory List (EIL) assistance.
  • Performs bar-coding, scanning, receiving, storing, and distribution of medical, surgical, and administrative supplies using automated inventory systems such as the Generic Inventory Package (GIP).
  • Manages the Fleet Manager's calendar, including scheduling meetings and appointments, coordinating conference room reservations, sending calendar invites, and developing meeting agendas as assigned.
  • Attends meetings of appropriate boards and committees as delegated by the Fleet Manager; takes meeting minutes, collects applicable information, follows up on action items, and updates agenda items for future meetings as necessary.
  • Communicates program-related matters and assists in updating and developing policies, procedures, and standard operating procedures.
  • Attains and maintains required computer skills including Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and VA-specific systems such as VISTA. Supports data collection, compilation, and tracking activities in support of fleet and logistics program operations.
Work Schedule: Monday-Friday, 7:30am-4:00pm
Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD13332A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work requires standing and walking during a significant portion of the workday, and frequent reaching, bending, and lifting of supply packages (occasionally weighing as much as 50 pounds). Work requires pushing loaded carts of medical supplies (weighing in excess of 100 pounds). With proper assistance, moves heavier items weighing over 40 pounds. The work may also include time outside in main outbuildings and around vehicles the program area oversees. Occasional driving is required in support of fleet and supply delivery operations.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/19/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Strong attention to detail; ability to work under pressure, prioritize, and carry out multiple assignments simultaneously; professional knowledge of accepted practices in communications, including writing, editing, and organizing for logical and effective presentation; effective oral and written communication skills are required to provide instruction, administer special projects, and report findings to varied audiences; practical knowledge of standard supply management practices as they pertain to inventory control, material management, supply distribution, and surplus and excess equipment handling; ability to utilize and interpret relevant policies, procedures, manuals, and regulations related to supply and inventory systems; basic knowledge of stock rotation, hazard alerts, and recalls is required to ensure outdated or compromised materials are removed from use; familiarity with automated inventory systems, including bar-coding and GIP, is necessary to support the tracking of supplies and manage restocking activities; general knowledge of the names and uses of supply items, including trays, sets, and specialty carts, and a working understanding of relevant medical and surgical terminology are needed to support effective communication and operations; awareness of safe handling practices and the integration of aseptic procedures suitable for a healthcare setting; proficiency in typing and personal computer use; skill and practical experience using computer software programs designed to compile and analyze data, develop reports, and prepare written materials, including but not limited to Microsoft Word, Excel, PowerPoint, Outlook, Adobe Creative Suite, and VISTA; may be required to operate a motor vehicle to perform assigned duties.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The Montana VA Health Care System offers a balance of professional and clinical complexity that stimulates growth yet, it also allows the professional an opportunity to enjoy life outside of work. If you are interested in a career that offers an integrated patient-centered approach while providing compassionate and state of the art care to Veterans, we welcome you to apply.

The VA is located on the picturesque and historic Fort Harrison that adjoins the capital city, Helena, and serves as the halfway mark between Yellowstone and Glacier National Parks. The area offers some of the best outdoors activities such as: hiking, biking, rock climbing, fishing, camping, boating, golf, skiing, snowmobiling, and hunting. Helena offers the perfect mix of social activity, modern businesses and family life making it an ideal location to start a career, raise a family, or ease into retirement.

The health care system offers a 50-bed general medical and surgical facility comprised of a broad range of acute, chronic, and specialized inpatient and outpatient services.

Agency contact information

VISN 19 HR Contact Center
Phone
719-227-4600
Email
V19USAJOBS@VA.GOV
Address
Montana VA Health Care System
3687 Veterans Drive
Fort Harrison, MT 59636
US

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https://www.va.gov/jobs/

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