Clarification from the agency

Open to the public

Job Summary:

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

This position is located in the Furniture Lifecycle Management, Office of Logistics & Support (L&S), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The purpose of the Office of L&S is to provide important logistical services to the entire House community, including building, repairing, moving, setting up, and breaking down furniture; facilitating office moves; and managing all accountable equipment assets within the House.  The purpose of the Furniture Lifecycle Management Department is to pick up, move, and store furniture as needed, provide set up and take down services for special events, and offer assistance in office renovations. This position serves as the Furniture Receiving and Warehouse Specialist.

Key responsibilities include activities related to furniture warehousing and receiving services provide by the CAO, including warehousing, receiving, physical inventories, transporting, and inventory controls of furniture, furnishings, and other related items. 

This position does not have any supervisory/managerial duties.

Primary Duties/ Responsibilities: 

• Performs activities associated with warehousing, receiving, and disposal of furniture and furnishings items, including daily staging for deliveries and disposal.

• Provides warehouse/storage operations for onsite and offsite House locations in an efficient and effective manner that results in providing timely disposition.

• Physically receives, moves, inventories, and tags all furniture and furnishings; ensures items are traceable from the receipt and delivery to their primary locations.

• Reviews and evaluates incoming merchandise to determine if the amount received, quantity, and condition of items are correct/consistent with the applicable purchase order(s).

• Accurately enters, manipulates, and/or retrieves inventory information into systems/software as appropriate by conducting periodic physical reviews.

• Prepares and assembles furniture and furnishing items for delivery or storage.  

• Operates House owned vehicles and other relevant equipment in a prudent manner that adheres to CAO safety and maintenance policy and procedure guidelines.

• Performs activities associated with the furniture inventory controls to confirm and/or reclassify House owned property.  

• With limited supervision, coordinates with other individuals/teams within the Office of Logistics and Support in support of work request completion. 

• Participates in routine planning activities related to the work at hand.

• Follows all policies, procedures, and processes relevant to the work performed (including customer service and safety procedures); reports any safety violations to management.

• Safeguards all House property to ensure it is handled carefully to prevent damage; reports any and all discrepancies, problems, and mishaps to the Supervisor immediately.

• Successfully navigates to physical locations on Capitol Hill. 

• Maintains basic knowledge of House services and products; provides customers with relevant information as needed.

• Reviews policies, procedures, and processes to ensure understanding before beginning a new task/project; seeks guidance/ clarification as needed.

• Verifies orders, assigns unique inventory codes.

• Opens, processes, and closes work tickets as assigned in the ticketing tracking system per service level agreements.

• Tracks status of work orders related to customer requests; checks work order progress at the end of each day and ensures that requests are accurately processed.  

• Establishes and maintains a good working relationship with key stakeholders and customers.

• Performs other official duties and special projects assigned.

Conditions of employment

• USAJobs Conditions of Employment

Qualifications

Minimum Qualifications:

• Minimum High School or GED equivalent (College degree preferred)

• Minimum 1 year of relevant experience

• Knowledge of all aspects of handling and transporting furniture, inventory controls, warehousing operations, and service requests.

• Knowledge of/ability to work with various automated work ticket systems and state of the art asset and inventory management software programs.

• Knowledge of/ability to use Microsoft Office Suite.

• Organizational, analytical, consultative, and presentation skills.

• Ability to manage deadline pressures and multiple challenging assignments simultaneously in a fast-paced work environment.

• Ability to manage highly confidential and sensitive information appropriately.

• All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.