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Intelligence Operations Specialist

Department of Homeland Security
Office of Intelligence and Analysis

Summary

This position is located in the Department of Homeland Security (DHS), Office of Intelligence and Analysis, Homeland Identity Intelligence Center (HI2C), Document and Media Exploitation Branch.

The primary purpose of this position is to perform multifaceted DOMEX Technical Exploitation customer support and community access to forensically found data, and use of data, from customers and other sources in order to produce intelligence.

Non-BU: This is a non-bargaining unit position.

Overview

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Accepting applications
Posted this week · Apply by 06/22/26
Due by 11:59 p.m. ET on June 22, 2026
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Location
4 vacancies in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$85,447 - $158,322 per year
Pay scale & grade
GS 11 - 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
No
Drug test
Yes
Security clearance
Sensitive Compartmented Information
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
DE-12960705-26-IA
Control number
872507900

Duties

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As a Intelligence Operations Specialist, GS-0132-11/12/13, your typical work assignments may include:

  • Conducts digital forensic examinations and technical exploitation of electronic media and mobile devices: Performs triage, extraction, and analysis of digital evidence, identifies hidden or obfuscated data using specialized forensic software, develops and applies exploitation methodologies and TTPs.
  • Researches, develops, and applies advanced forensic methodologies and tools: Participates in IT projects and technical initiatives, applies scientific principles to collect, analyze, and interpret digital data, supports administration, maintenance, and upgrade of forensic systems.
  • Prepares and communicates authoritative oral and written reports, briefings, and recommendations: Presents findings to investigators, stakeholders, and leadership, coordinates with officials, program staff, and representatives of other agencies, ensures findings are clearly presented and actionable.
  • Develops and maintains documentation, SOPs, evaluations, and recommendations; coordinates workload and training: Tracks and reports production metrics, provides on-the-job training and supports team development, assists with program support for HI2C forensic priorities and objectives.
  • Provides forensic support, training, and customer service to internal and external partners: Ensures compliance with legal, policy, privacy, and civil liberties requirements, resolves customer needs and issues, delivers training on forensic capabilities and tools.
  • Collaborates and engages with HI2C teams, functional leads, and customer agencies: Coordinates production and metrics reporting, participates in meetings and process improvements, assists with training and development of HI2C forensic personnel.

All DHS-HQ announcements have a 5-business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

View common definitions of terms found in this announcement: Common Definitions.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • You must successfully pass a background investigation.
  • You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and may require random testing.
  • You may be required to serve a two-year trial period.
  • Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • You will be subject to a pre-employment polygraph examination and random polygraph examinations may be conducted after entry on duty.
  • Must obtain and maintain a Top-Secret security clearance.
  • You may be required to work in shifts on a rotational basis in support of 24-hour operations.
  • You may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime, and/or 24/7 shift schedules, and/or on-call and standby duty status
  • Work may occasionally require travel away from the normal duty station on military or commercial aircraft.

Qualifications

GS-11:
You qualify for the GS-11 grade level if you possess the specialized experience, equivalent to the GS-09 grade level in the Federal government, performing duties such as:

  • 5+ years of mastered experience performing forensic extractions, examinations, and/or analysis, basic IT and/or forensic certifications (ie: CompTIA A+/Security +, CCO, CCPA, MCFE) or demonstrated experience performing forensic acquisition and examinations, for law enforcement, CI Investigations and/or Intelligence.
  • Familiarity with standard IT (e.g., operating systems, file systems, networks, IT hardware/software troubleshooting) and leading forensic software.
  • Working knowledge of leading forensic software (ie: EnCase, Magnet Axiom, Cellebrite, etc.)
  • Working knowledge of various mobile and computer technology; to include digital storage devices and computer operating systems.
-OR-

Substitution of Education for Experience
You may substitute your education for your experience if you possess one of the following:
  • A Ph.D. or equivalent doctoral degree
  • Three (3) full years of progressively higher-level graduate education leading to such a degree
  • LL.M., if related
-OR-

Combination of Education and Experience
A combination of successfully completed graduate level education and specialized experience as described above that, when combined, equal 100% of the total requirement. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.
NOTE: Only graduate education in excess of the first two years may be used to qualify for the GS-11 level.

SPECIALIZED EXPERIENCE GS-12:
You qualify for theGS-12 grade level if you possess one year of specialized experience, equivalent to the GS-11 grade level in the Federal government that demonstrates the following:
  • 7+ years of mastered experience performing forensic extractions, examinations, and/or analysis, basic IT and/or forensic certifications (ie: GCFE, GCFA, CCO, CCPA, MCFE) or demonstrated experience performing forensic acquisition and examinations, for law enforcement, CI Investigations and/or Intelligence.
  • Demonstrated knowledge of working with standard IT (e.g., operating systems, file systems, networks, IT hardware/software troubleshooting) and leading forensic software.
  • Demonstrated knowledge of and ability to use leading forensic software (ie: EnCase, Magnet Axiom, Cellebrite, etc.)
  • Demonstrated ability to communicate both orally and in writing to formulate and present findings, briefings, project papers, status reports, and correspondence to foster understanding acceptance of findings and recommendations.
Substitution of education in lieu of specialized experience may not be used for this grade level.

SPECIALIZED EXPERIENCE GS-13:
You qualify for theGS-13 grade level if you possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government that demonstrates the following:
  • 10+ years of mastered experience performing forensic extractions, examinations, and/or analysis, basic IT and/or forensic certifications (ie: CCME, CEH, MCFE, GCFA) or demonstrated experience performing forensic acquisition and examinations, for law enforcement, CI Investigations and/or Intelligence.
  • Mastered knowledge of working with standard IT (e.g., operating systems, file systems, networks, IT hardware/software troubleshooting) and leading forensic software.
  • Expert knowledge in performing data searches and retrievals from media storage devices and protected media; copied evidence, ensured proper chain-of-custody and storage of media devices; wide range of analytical and evaluative techniques used in assisting digital forensics analysis and threats to homeland security.
  • Expert knowledge in preparing and furnishing authoritative oral and written reports to investigators which convey the expert opinion and findings and ability to independently prioritize and complete multiple tasks with little to no supervision.
Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

This position is designated as Emergency Essential. Emergency Essential personnel must be able to serve during a continuity of operation event without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: https://ope.ed.gov/dapip/#/home.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.

Additional information

Permanent Change of Duty Station (PCS) Expenses will not be paid.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

This position may be filled at the GS-11, GS-12 or GS-13 level. If selection is made at the lower level, promotion to the higher level may occur without further competition.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret/SCI with a Polygraph as a condition of placement in this Special Sensitive level position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

This is a permanent appointment in the Excepted Service and will be filled on a full-time permanent basis. Employees hired under an Excepted Service appointment may be required to serve a two (2) year trial period.

This position does not confer non-competitive conversion to the competitive service. Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.

Veterans Preference: Veterans preference does not apply under Title 50 appointment authority.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills and abilities needed to perform this job: Customer Service, Information Management, Oral Communication, Partnering, Research, and Technical Competence

If you meet the minimum qualifications, you will be placed in one of the following categories:

Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.

Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis.

Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.

If you are amongst the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire and application, click https://apply.usastaffing.gov/ViewQuestionnaire/12960705

Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered.

Consideration may be given to performance appraisals and incentive awards as an indicator of quality of prior experience.

Office of Intelligence and Analysis

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS.

The Department of Homeland Security (DHS) Headquarters is committed to hiring a highly talented and dedicated workforce. In addition to this vacancy, DHS has unique career opportunities. To view these exciting positions, please visit our USAJobs website: https://dhs-hq.usajobs.gov/

DHS offers competitive salaries and an attractive benefits package which may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Agency contact information

Melinda Redmond
Phone
000-000-0000
Address
IC - DHS Office of Intelligence and Analysis Customers
3801 Nebraska Avenue NW
Washington, DC 20016
US

Visit our careers page

Learn more about what it's like to work at Office of Intelligence and Analysis, what the agency does, and about the types of careers this agency offers.

http://dhs.gov/

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