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Management and Program Analyst (Technical Support Management Specialist)

Department of Transportation
Federal Aviation Administration
Eastern Region, Air Traffic Organization, Eastern Service Area South, Jacksonville ARTCC (ZJX)
This job announcement has closed

Summary

Serves as an Administrative Support employee that is capable of supporting any and all technical programs associated with air traffic.

Overview

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Reviewing applications
Open date: 06/09/2026
Closed date: 06/29/2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—Situational telework may be permitted in accordance with agency policy.
Relocation expenses reimbursed
No
Salary
$62,660 - $97,132 per year

Salary includes a locality rate of 17.06%.

Pay scale & grade
FV G
Promotion potential
NA
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Excepted Service
Represented by a union
Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Drug test
No
Security clearance
Not Required
Announcement number
ASO-ATO-26-A178-98987
Control number
872069100

This job is open to

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Clarification from the agency

Open to current permanent FAA employees FAA Wide

Duties

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Incumbent applies experience and advanced knowledge of cartographic processes and procedures including: collecting, evaluating, verifying and selecting information; preparing, developing, constructing, and producing radar, video, aeronautical and other types of charts and visual aids based on accrued information. Prepares statistical graphs and pictorial illustrations for use by operational, support, and administrative personnel.

Performs multiple and varying tasks associated with the cartographic process, which requires expertise in the collection, evaluation, selection and verification of information and the knowledge and skills to originate from the data; accurate aeronautical and special purpose charts, maps, graphs, and pictorial illustrations.

Develops methods to meet cartographic requirements using computer mapping technology, drawing upon traditional manual cartographic experience and techniques. Cartographic requirements include, but are not limited to, design and creation of charts and maps depicting navigational aids and hazards; Minimum Instrument Flight Rules (IFR)/Altitudes (MIA); fixes; airports; warning areas; compulsory and non-compulsory reporting points; obstructions; military operational areas; boundaries for airspace stratifications; Center boundaries; Approach Control boundaries variances; operational deviations; and all annotations thereof.

Contacts typically are internal and external.  Internal contacts frequently involve more than one major subdivision or LOB/staff office and are with managers and other employees to share information, coordinate efforts, discuss the statuses of assignments, and identify resources needed to complete assignments.  External contacts typically are with customers and other parties concerning information or technical findings related to assignments.

Established policies and procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches.  Typically works under limited instructions that are provided by a manager, project/program manager, team leader, or more experienced employee.

Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F, FG/GS-5-9 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience for this position:

Experience in performing management studies and conducting program analysis; making recommendations based on analysis of statistical and other data; tracking and monitoring program trends; preparing briefing materials, reports, and documents; prioritizing job tasks.  

Knowledge of the National Airspace System (NAS). 

Knowledge of aeronautical information databases. 

Education

Substitution of Education:

Ph.D. or equivalent doctoral degree; Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

3 full years of progressively higher level graduate education leading to such a degree; Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

LL.M., if related;

Education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Combination of education and experience may be qualifying for this position.

Refer to OPM's Operating Manual Qualification Standards at: http://www.opm.gov/qualifications/SEC-IV/A/gs-admin.asp for more information. To qualify based on education at either grade level, you must submit a copy of your college or university transcript. Failure to do so will result in loss of consideration. (See Required Documents section). Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/admins/finaid/accred/index.html.

Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resources Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSAs) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

This is a bargaining unit position.

Interview Policy: Some, all or none of the applicants may be interviewed. You may be asked to verify information you have provided on your application for employment with the FAA.

Receipt of Applications: Applications must be received by the closing date of this announcement.

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your rating or may result in you not being considered for the job.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Angela Price
Phone
1 (404) 305-5352
Fax
1 (404) 305-5401
Email
angela.price@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Branch
1701 Columbia Avenue
AHF-S510
College Park, GA 30337
US

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