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OPERATIONS SUPPORT SPECIALIST

Department of the Air Force
Air Mobility Command

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is: To serve as a Command Post Command and Control (C2) Specialist responsible for supporting full spectrum (peacetime, emergency and disaster situations, crisis, contingency and war) of operations.

Overview

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Posted today · Apply by 06/12/26
Due by 11:59 p.m. ET on June 12, 2026
Location
FEW vacancies in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$83,935 - $109,122 per year
Pay scale & grade
GS 11
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
Yes
Security clearance
Top Secret
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
5M-AFPC-12979458-345291-SCG
Control number
872010000

Duties

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  • Facilitates C2 in support of the Installation Emergency Management (EM) Program.
  • Responsible for managing, planning, organizing, and implementing the Wing's Resource Readiness Program.
  • Responsible for the duties entailed in managing the four C2 programs, Operations, Systems, Training, and Reports.
  • Responsible for performing all duties related to managing the 62 AW Command Post Security Manager program.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
  • Must be able to obtain and maintain a Top-Secret Clearance.
  • Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
  • May occasionally be required to work other than normal duty hours.
  • Responsible for the proper handling, maintenance, and disposition of classified documents.

Qualifications

This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

This a Key Position: The duties of this position meets all requirements as a category 4 designation and shall not be vacated during a national emergency or mobilization without seriously impairing the capability of the parent Federal Agency or office to function effectively. This position must be removed from the Ready Reserve and CAN NOT become a member of the Ready Reserve. (IAW: DoDD 1200.7 "Screening the Ready Reserve")

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions, Miscellaneous Administration and Program Series, 0301.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes knowledge and skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of the Installation Emergency Management (EM) Program; in-depth knowledge of the mission, operating programs, and organizational structure of Readiness Reporting; knowledge of computer applications and operations that enable expedited operations in support of Resource Readiness, Capability Readiness, and Unit Type Code (UTC) Readiness; knowledge and experience to handle a wide range of situations, plan and provide advice that requires authoritative knowledge of various C2 regulations/procedures; in-depth knowledge of all AMC aircraft specifications with specific regard to cargo load capacity, fuel capacity and range restrictions, along with flight planning and altitude requirements; knowledge and skill to apply the principles and methods required for complex, unusual situations critical to effective operation of the Wing's mission; knowledge of air operations systems, flight operations, communications, security, and weather data programs and the ability to analyze and recognize their impact on CP operations; and knowledge of personnel security, security concepts, program, procedures, and practices to manage CP Security Manager's program.

OR
EDUCATION:
I have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as flight operations or LL.M, if related. NOTE: You must submit copies of your college transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION:
I have less than the full amount of specialized experience described in the job opportunity announcement; however, and I have at least one year of progressively higher-level graduate education, but have not obtained a master's or equivalent graduate degree. Therefore, I have a combination of experience and education. Note: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. In-depth knowledge of the strategic airlift operational flying mission and functions pertaining to scheduling and flight operations, in-depth knowledge of all Air Expeditionary Force and Deployment Operations and Execution policies and directives, knowledge of U.S. Army Airborne Operations, command structure and incident notification procedures, ability to interpret and apply DoD and agency policies and directives; to adjust work operations to meet emergencies; to change program or production requirements within available resources and with minimum sacrifice of quantity or quality of work; and to establish program objectives or performance goals and assess progress toward their achievement.
  2. Knowledge of all base/wing support organizations and interrelationships among those agencies and ability to apply analytical and evaluative techniques to the identification, consideration and resolution of issues and problems related to flight operations and mission management execution and reporting functions in support of current, immediate, or pending missions. Knowledge of investigative fact finding and solid coordination techniques to obtain information and cohesively coordinate mission requirements, functions and procedures, knowledge of problem-solving techniques and how to recognize the various dimensions of the problems involved in order to establish facts and take necessary actions to develop alternate courses of action to successfully accomplish the mission.
  3. Knowledge of security training concepts, program, procedures, and practices to manage Command Post Security Managers Program, and ability to read, comprehend and interpret readiness related documentation; and to design and develop course curriculums for a force readiness reporting training program, and ability to read, comprehend, and interpret CP communications such as DOC statements, operational plans, tasking messages, execution orders, emergency action plans and orders.
  4. Ability to work with, troubleshoot, and manage personnel accounts for required CP databases, such as GOSS, ACFP and OMS, knowledge of Air Force and AMC METLs and DRRS, JCS, Air Force, AEF and AMC readiness reporting system/requirements, knowledge of GCCS, AFSORT SDET, GSORT S database, ART and Message Text Formats, and skill in using a personal computer to communicate using electronic mail and in using a variety of office automation software such as spreadsheets, word processing, and graphics to produce reports/briefings and track program status, in addition to operating a variety of CP communications systems.
  5. Ability to communicate effectively, both orally and in writing, to gain cooperation from others through tact, courtesy, and diplomacy.
  6. Skill in using a personal computer to communicate using electronic mail and in using a variety of office automation software such as spreadsheets, word processing, and graphics to produce reports/briefings and track program status, in addition to operating a variety of CP communications systems.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service may be required prior to appointment to the position.

Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

Air Mobility Command

The mission of the United States Air Force is: To fly, fight, and win...Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Click here to view the AF Civilian Employment Eligibility Guide:

  • 30 Percent or More Disabled Veterans
  • AF DCIPS Interchange
  • AF Internal Employee
  • Cyber Interagency Transfer Authority (CITA)
  • DoD Transfer (Excluding Air Force)
  • EO 12721 Certain Former Overseas Employees
  • EO 13473 Appointment of Certain Military Spouses
  • Former Federal Employees (Reinstatement)
  • Interagency Career Transition Assistance Plan
  • Land Management Employee
  • Military Spouse Preference
  • National Service (Peace Corps and VISTA)
  • Non-AF DCIPS Interchange
  • Non-Appropriated Fund
  • Non-DoD Transfer
  • Other (Interchange Agreements)
  • People with Disabilities, Schedule A
  • PPP DoD Military Reserve (MR) and National Guard (NG) Technicians
  • PPP DoD Retained Grade Preference Eligible
  • PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement
  • Special Inspector General for Afghanistan Reconstruction
  • Veterans Employment Opportunities Act
  • Veterans Recruitment Authority

Agency contact information

Total Force Service Center
Phone
1-800-525-0102
Email
DO.NOT.EMAIL@CALL.ONLY
Address
JBLM - McChord Field
100 Col Joe Jackson Blvd
Suite 1006
JBLM - McChord Field, WA 98438
US

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