Clarification from the agency

All US Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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• Assist in taking patient history for review by doctor to include chief complaint, history of present condition, pertinent medical, ocular, and family history and other information as determined to be important.
• Verify spectacle prescription data including sphere, cylinder, prism, interpupillary Distance, using a lensmeter.
• Measure visual acuity, distance and near, corrected, and uncorrected.
• Measure corneal curvature using a keratometer.
• Assess color vision using psuedoisochromatic plates if directed.
• Instills drops as directed.
• Performs intra-ocular pressure screenings.
• Performs visual field evaluations using automated & manual visual field analyzers independently.
• Assist in selecting and fitting of eyeglass frames and lenses to include appropriate measurements required to order.
• Adjusting spectacles for proper fit.
• Minor repair of spectacles and determining when spectacles are not repairable.
• Perform fundus photography on patients and perform ophthalmology MIC imaging procedures on patients as directed (by OD or OMD) to include film photography, digital photography, ocular coherence tomography, imaging modalities, and pachyometry.
• Assist in screening phone calls, walk-in patients, and patient inquiries.
• Assist in vision clinic coordination and scheduling.
• Assist in coordination of spectacle and supply orders.
• Deliver patient education as directed by provider.
• Provides support to other areas in the clinic and staff when directed by Optometrist.
• Assist in other patient care tasks or clinic administrative tasks as deemed appropriate by the staff Optometrist/Ophthalmologist.

Work Schedule: 8 AM to 4:30 PM Monday-Friday
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 583920, 583930, 583940, 583950
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: Health Technician (Optometry) candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

Experience and/or Education: Must have one year of experience as a health technician or assistant in the health care field demonstrating the applicant's ability to perform the work or by demonstrating a basic understanding of work in the health care field.

~OR~

Successfully completed two academic years above high school with a minimum of 12 semester hours related to health technician/assistant or health technician (optometry)/assistant or associate degree, or completion of an independent study course in an optometry related technician or assistant field.

~OR~

Have an equivalent combination of experience and education. Examples are listed below:

• Six months of experience comparable to the next lower level which demonstrates the knowledge of optometry assistant theory and practices and general understanding of the health technician/assistant duties and one year above high school with a minimum of six semester hours of health technician/assistant or health technician (optometry)/assistant related courses.
• Successful completion of a course for health care technicians or assistants, hospital corpsmen, medical service specialists, or hospital training in a program given by the U.S. Armed Forces, the U.S. Maritime Service, or the U.S. Public Health Service, may be substituted on a month-for-month basis.

Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-4 Experience: None beyond the basic requirements.

GS-5 Experience: One year of experience equivalent to the GS-4 grade level.

GS-5 Knowledge, Skills and Abilities (KSA): In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of basic eye anatomy and function.
• Ability to obtain, document and record ophthalmic and medical information from patients in order to develop an accurate electronic progress note.
• Ability to practice basic hygiene and infection control in a patient care setting.
• Ability to follow eye clinic and patient care medical policies and procedures.
• Ability to perform minor eyeglasses repairs, such as replacing nose pads and screws.

GS-6 Experience: One year of experience equivalent to the GS-5 grade level.

GS-6 Knowledge, Skills and Abilities (KSA): In addition to the experience above, the candidate must demonstrate the following KSAs:

• Ability to provide patient education for eye health and/or vision conditions, to include assisting with patient contact lens insertion, removal and hygiene (cleaning and disinfection) care.
• Ability to accurately enter into a phoropter the autorefractometry or habitual refractive prescription (i.e., eyeglasses prescription) or lensometer findings, including sphere, cylinder and axis.
• Ability to perform patient spectacle fitting and dispensing, including selection of appropriate frame, ophthalmic lenses, interpupillary measurements (distance and near) and proper segment height determination, as well as the ability to transpose sphere, cylinder and axis.
• Ability to provide basic triage of patient telephone calls or optometry requests.
• Knowledge of ophthalmic medications and supplies needed in the process of restocking the eye clinic exam rooms.

GS-7 Experience: One year of experience equivalent to the GS-6 grade level.

GS-7 Knowledge, Skills and Abilities (KSA): In addition to the experience above, the candidate must demonstrate the following KSAs:

• Ability to determine preliminary objective estimate and/or refinement of the optical status of the eye, not to include the patient's final subjective refraction.
• Ability to triage and manage eyeglasses issues (e.g., measurement of vertex distance, base curve, prism correction, center thickness, slab off, Fresnel prism, decentration, etc.).
• Ability to perform accurate assessment of accommodation, near point of convergence and ocular alignment (far and near).
• Ability to assist the eye care provider (optometrist or ophthalmologist) with ophthalmic procedures.
• Ability to assist with obtaining accurate ocular cultures and smears.
• Knowledge and ability to provide advanced patient education for eye health and/or vision conditions.

Preferred Experience: 2 years' clinical experience.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-4 to GS-7.

Physical Requirements: The position involves considerable standing, walking, stooping, bending, reaching, lifting, and turning. It requires restraining confused patients, repositioning patients, assisting with transferring patients to Wheelchairs/stretchers/cars, and transporting them to other departments or facilities. Mechanical devices available and are required to be used for heavy or difficult to lift patients. The work may involve pushing or lifting weight in excess of 50 pounds and going up and down flights of stairs. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/ invasive procedures. This position requires visual acuity, good hearing, distinctive speech, and manual dexterity. The position may require the Health Technician to work for periods of time with arms above shoulder level with neck in a fully flexed or extended position and the ability to physically control or protect his/herself from physically abusive patients.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.