THIS IS AN ARMY NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a TITLE 32 TELECOMMUNICATIONS SPECIALIST (MOBILE DEVICES) (MI G6), Position Description Number NGD3029100 and is part of the MI JFHQ Army, Michigan Army National Guard.
MICHIGAN ARMY NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a Michigan Army National Guard recruiter prior to applying for this position.
Summary
THIS IS AN ARMY NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a TITLE 32 TELECOMMUNICATIONS SPECIALIST (MOBILE DEVICES) (MI G6), Position Description Number NGD3029100 and is part of the MI JFHQ Army, Michigan Army National Guard.
MICHIGAN ARMY NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a Michigan Army National Guard recruiter prior to applying for this position.
This is a Title 32 excepted service position. This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process. Military membership in the MIARNG is required. Applicants must be willing and eligible to immediately enlist in or transfer to the Michigan Army National Guard.
***THIS IS A TITLE 32 NATIONAL GUARD POSITION THAT REQUIRES MILITARY MEMBERSHIP***
This position is located at the Joint Force Headquarters (State) in the Chief Information Officer CIO/G6 Directorate. This position works in the customer support section and is directly supervised by the Mobility Device Manager, Service Desk Manager or designee. The primary purpose of this position is to support the organization's mobile device program and executive communications.
The incumbent is responsible for supporting program aspects of configuring, deploying and providing direct support for handheld assets such as mobile telephones, tablets, mobile hot-spots and temporarily assigned handheld assets used by faculty, staff and participants.
1. Addresses problems; installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support). provides initial incident information to the Incident Response (IR) Specialty. Receives requests for resolution of hardware or software problems that may require in-depth research. Analyzes customer problems and researches possible solutions or tasks with the appropriate subject matter expert or section capable of resolving the problem. Responds to a variety of failures to devise recovery plans for device failures. Re-configures customer devices as needed and resolves complex problems.
2. Manages all mobile devices using a physical environment or a cloud-based mobile device management (MDM) solution. Analyzes complex mobile device issues pertaining to wireless connectivity; troubleshoots VPN connections from all mobile devices; analyzes and corrects mobile connectivity related to government issued mobile devices. First line of response to senior level mobile users within the organization to provide immediate and personal customer service and troubleshooting of mobile device problems.
3. Verifies mobile device compliance to a baseline level of security using the DISA security technical implementation guides configuration standards and agency policies and procedures. Verifies and reports compliance for all information assurance vulnerability alerts and bulletins for workstations to the information assurance security officer. Evaluates, plans and deploys patches and security updates to mobile devices as required. Ensures mobile devices pass security readiness reviews. Responsible for maintaining Risk Management Framework (RMF) records for assigned information systems to ensure compliance with regulations and policies.
4. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Works directly with Property Book Officers and Supply Sergeants to ensure all assigned and transitional property is accounted for. Performs cyclic inventories as required by the Command Supply Discipline Program.
5. Coordinates external vendor support for warranty repairs when applicable and ensures proper escort assigned while work is performed.
The above duty description doesn't contain all details of the official position description.
MICHIGAN ARMY NATIONAL GUARD MEMBERSHIP REQUIRED. If you are not sure you are eligible for military membership, please contact a Michigan Army National Guard recruiter prior to applying for this position.
This is an excepted service position that requires membership in a compatible military assignment in the Michigan Army National Guard, required prior to the effective date of placement.
Selectee will be required to wear the military uniform.
Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
Applicants who are not currently a member of the Michigan Army National Guard must be eligible for immediate membership and employment in the Michigan Army National Guard in the military grade listed in this announcement.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a trial period
Participation in direct deposit is mandatory
Must have a valid civilian driver's license.
The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
Incumbent must complete appropriate training and obtain required certifications !AW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 6 months
Incumbent must complete appropriate Risk Management training and request appropriate (eMASS) roles within 6 months of hire IAW AR 25-2, DA PAM 25-2-14 or applicable governing requirements.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
May require travel in military and/or commercial aircraft to perform temporary duty assignments.
The work may require the incumbent to drive a motor vehicle; if so, and an appropriate valid driver's license is mandatory.
This is a National Guard dual status technician position which requires military membership
Qualifications
Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the dates of each period of employment (from MM/YYYY to MM/YYYY) and the number of hours worked per week. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
For additional information see: What to include in your resume.
NOTE: All job seekers will be required to limit their resumes to 2 pages in length when applying for job opportunity announcements (JOAs)
MILITARY GRADE:E6-E7
Selectee(s) must be within the military grade(s) listed in this job announcement prior to the effective date of placement into the technician position to ensure to avoid grade inversion, as determined by the Human Resources Office (HRO). Technicians will not be militarily senior to their full-time supervisor or wage leader (Grade Inversion). Enlisted members currently at a higher grade than allowed by the position (see Military Grade Requirement above) may apply; however, they must administratively reduce prior to appointment and provide confirmation of the reduction to HRO.
SPECIALIZED EXPERIENCE:
experience includes experience, education and training that provided knowledge of communications equipment, systems, services, and transmission media; knowledge of electronic communications concepts, principles, practices, procedures, policies, standards, and operational requirements; application of specialized communications methods and analytical techniques; technical knowledge of the operational and performance characteristics of communications equipment, automated control and network management systems, transmission media, and the relationships among component parts of telecommunications systems; and competencies in the subject matter or business processes associated with the DoD, U.S. Army, or U.S. Air Force telecommunication programs.
Education
You must meet the following Education requirement to qualify for education in lieu of specialized experience for this position:
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
SELECTIVE SERVICE:
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
MILITARY MEMBERS WITH BONUSES:Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB) or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 180 days in any continuous 12-month period). Are advised to meet with education specialist to review contract.
NOTE: If the individual selected is currently on a Title 10 or Title 32 tour no action can be taken until he/she is released from tour.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
WHO MY APPLY: AREA 1: Current permanent (Tenure 1 and 2) Federal Technicians/Employees of the Michigan National Guard and current temporary (Tenure 3 and 0) Federal Technicians/Employees of the Michigan National Guard who've held a temporary appointment with the Michigan National Guard for an accumulative 6 months within the last 12 months.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.
Your qualifications will be evaluated on the above general and specialized experience, to include following competencies- knowledge, skills, abilities (KSAs):
-Knowledge of a wide range of communications concepts, principles, and practices as well as telecommunications operating techniques, digital and analog communications requirements.
-Knowledge of local area and DOD networking to review, analyze and resolve difficult and complex telecommunications problems.
-Knowledge of NGB and other federal agency's policies to review, develop or interpret communications policies and procedures.
-Technical knowledge to evaluate alternative approaches for satisfying communications requirements and define, coordinate, plan and satisfy user requirements for telecommunications equipment, systems or services.
-Ability to comprehend the latest technological advances.
-Knowledge to plan and implement telecommunication installation procedures involving a variety of available communications equipment, services, methods and procedures, and operating techniques in order to link together previously non-compatible equipment and systems, for direct application in communication switches and terminals.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing:
Contact Information-your name and the best way to contact you (DO NOT INCLUDE PII OR PHOTOGRAPH)
For each relevant work experience, you MUST include:
Job Title and Employer (including series and grade for any Federal positions)
Start and end dates with month/year (e.g., 05/2019 - 08/2022)
The number of hours you worked per week
Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses.
If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
2. Other supporting documents: Standard Form 50(SF-50), Licenses, Certificates, DD-214
SF-50: If you are currently an onboard MING Federal Technician/Employee, then you MUST submit your most recent SF-50 at time of your application submission. If you are currently or have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
3. Transcripts: Only a requirement if education is required OR you substitute education for specialized experience. Unofficial copies may be submitted for application purposes. To receive education credit transcripts MUST be submitted at time of application submission.
4. Current Military Branch Career Data Brief:
Air- Career Data Brief: can be obtained through vMPF using the following steps: Navigate to https://vmpf.us.af.mil/vMPFNet40/Hub.aspx > Login > Career Data Brief (CDB) > View CDB > Print to Microsoft PDF > Save as a PDF.
Army- Soldier Talent Profile: can be obtained through IPPS-A using the following steps: Navigate to https://ipps-a.army.mil Login > PKI Login > (login with CAC) > OK > My Soldier Talent Profile > Print. From here, you save the document as a PDF.
If you are not currently serving in a Military compacity (any Branch or Service), please provide a letter of intent to join the Michigan Army National Guard.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12976831
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
MI JFHQ Army
3411 North Martin Luther King Jr Blvd
Lansing, MI 48906
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing:
Contact Information-your name and the best way to contact you (DO NOT INCLUDE PII OR PHOTOGRAPH)
For each relevant work experience, you MUST include:
Job Title and Employer (including series and grade for any Federal positions)
Start and end dates with month/year (e.g., 05/2019 - 08/2022)
The number of hours you worked per week
Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses.
If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
2. Other supporting documents: Standard Form 50(SF-50), Licenses, Certificates, DD-214
SF-50: If you are currently an onboard MING Federal Technician/Employee, then you MUST submit your most recent SF-50 at time of your application submission. If you are currently or have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
3. Transcripts: Only a requirement if education is required OR you substitute education for specialized experience. Unofficial copies may be submitted for application purposes. To receive education credit transcripts MUST be submitted at time of application submission.
4. Current Military Branch Career Data Brief:
Air- Career Data Brief: can be obtained through vMPF using the following steps: Navigate to https://vmpf.us.af.mil/vMPFNet40/Hub.aspx > Login > Career Data Brief (CDB) > View CDB > Print to Microsoft PDF > Save as a PDF.
Army- Soldier Talent Profile: can be obtained through IPPS-A using the following steps: Navigate to https://ipps-a.army.mil Login > PKI Login > (login with CAC) > OK > My Soldier Talent Profile > Print. From here, you save the document as a PDF.
If you are not currently serving in a Military compacity (any Branch or Service), please provide a letter of intent to join the Michigan Army National Guard.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12976831
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
MI JFHQ Army
3411 North Martin Luther King Jr Blvd
Lansing, MI 48906
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
