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File Clerk

Department of Veterans Affairs
Veterans Health Administration
Marion VA Medical Center

Summary

The incumbent serves as a scanning specialist as a primary position at the Marion location as part of the Health Information Management Service, Health Administration Service, Marion VAMC, Marion IL.

Overview

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Accepting applications
Posted this week · Apply by 06/09/26
Due by 11:59 p.m. ET on June 9, 2026
Location
3 vacancies in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$36,409 - $47,334 per year
Pay scale & grade
GS 4
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSS-12970769-26-PN
Control number
871397900

This job is open to

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Clarification from the agency

This announcement is open to CURRENT PERMANENT VA employees of the Marion, IL VA Health Care System. Current, permanent employees must submit their most recent, NON-AWARD SF-50, Notification of Personnel Action, to be considered for this vacancy.

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Duties

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In this position, you will serve as File Clerk. Typical work assignments include:

  • Technical work concerned with processing, indexing, and entering of selected paper medical documents into the electronic medical record.
  • Assists in controlling all information arriving and leaving the scanned electronic and paper documents.
  • Reviews medical records received from non-VA healthcare facilities against local policy to determine which documents are to be scanned, and when necessary, obtain guidance from providers.
  • Enters an administrative note into the Computerized Patient Records System (CPRS) in order to scan and index the medical records received from our fee vendors.
  • Assist in maintaining a quality control program and scanning index database.
  • Protects data from unauthorized release or from loss, alteration, or unauthorized deletion.
  • Maintains excellent customer service by continuously promoting a positive image with emphasis on customer satisfaction by treating patient, co-workers and medical personnel with the utmost courtesy and respect.
  • Responds to customer needs in a positive and efficient manner and fully protects the confidentiality of established guidelines and policy.
  • Employs a cooperative attitude in interactions with co-workers and supervisors regularly and cooperatively assists co-workers when needs arise.
  • Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction and transferring of health and administrative information.
  • Scans various health information documents into facility computer system assuring the documents are associated to the correct patient.
  • Reviews documents for appropriate scanning criteria.
  • Indexes all documents imported from other devices or sources.
  • Utilizes a computer to perform a variety of record keeping, correspondence and tracking operations and performs timely filing, retrieval and clerical duties associated with the retention, maintenance, disposition, guardianship and control of health records in both terminal digit and alphabetic filing systems.
  • Performs other duties as assigned.

Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM CST
Telework: Ad-hoc only
Virtual: This is not a virtual position. This is not a virtual position
Position Description/PD#: File Clerk/PD10439-A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not authorized
Permanent Change of Station (PCS): Not authorized
PCS Appraised Value Offer (AVO): Not required

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/09/2026.

You may qualify based on your experience and/or education as described below:

  • General Experience: You must have one year of general experience in the normal line of progression for the occupation in the organization. Examples of general experience would typically include, but are not limited to: Scan documents, use automated software, general clerical experience. (Your experience must be detailed in your resume) OR,
  • Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have an Associates degree or two (2) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours or classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR,
  • Combination of Education and Experience (Transcript Required): Applicants may also combine education and experience to qualify at this level. Possess equivalent combinations of successfully completed post-high school education and general experience, as described above, to meet total qualification requirements at the GS-4 grade level. NOTE: Your experience must be documented on your resume.
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Clerical
  • Communication
  • Computer Skills
  • Customer Service


IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary; however, until records have been automated, work may involve considerable walking, standing and bending in the search for health records. There is lifting and carrying bulky records and boxes, usually not to exceed 50 pounds. Pushing carts is routine for retiring records.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA's "Fourth Mission" is to improve the Nation's preparedness for response to war, terrorism, national emergencies, and natural disasters by developing plans and taking actions to ensure continued service to Veterans, as well as to support national, state and local emergency management, public health, safety and Homeland Security efforts. To accomplish the fourth mission, all VHA staff may be required to participate in alternative assignments during a national or local disaster.

Agency contact information

Patricia Nwachukwu
Phone
(816) 701-3248
Email
Patricia.Nwachukwu@va.gov
Address
Marion VA Medical Center
2401 West Main Street
Marion, IL 62959
US

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