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Outreach Services Assistant Director NF-03

Department of the Army
United States Army Installation Management Command
Family and Morale, Welfare and Recreation

Summary

This position is located at Parent & Outreach Services West Point, NY.

Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee:

  • First Child: 100% childcare fee discount (all CYS employees)
  • Second and Subsequent Child: 25% childcare fee discount (all CYS employees)
  • Available to MWR CYS Regular and FLEX (working a minimum of 15 hours).
Incentives and Bonuses
  • Incentives will not be paid.

Overview

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Accepting applications
Posted yesterday · Apply by 06/30/26
Due by 11:59 p.m. ET on June 30, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$53,512 - $77,306 per year

Salary will be determined by the Hiring Manager based upon experience and education. NAF pay setting rules apply

Pay scale & grade
NF 3
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - This is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefits.
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
C2SCNAFCY-26-12973060
Control number
871139200

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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Duties

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  • Serves as the Assistant Director for the Child and Youth Services (CYS) Parent and Outreach Services program by assisting in the planning, oversight and implementation of Parent Central Services.
  • Assists with the recruitment and hiring of qualified personnel utilizing Army Standard Position Descriptions.
  • Utilizes and monitors the Child and Youth Management System (CYMS) database to collect and ensures CYS Services information on patron, patron fees, enrollment, waiting list, funding requirements and program activities are current and accurate.
  • Implements an active program encouraging parent involvement, and providing parent education opportunities.
  • As a team member, helps implement procedures in assigned areas including fee policies, waiting list and child placement procedures, and registration/enrollment.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Child Care Tier 1 background investigation.
  • The Crime Control Act must be successfully completed and maintained.
  • Satisfactory performance, successful completion of training requirements and demonstrated on the job competency is required.
  • Travel to on and off post locations required.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy to include annual influenza vaccinations.
  • May be subject to varying and/or rotating shifts between the hours of 06:00 AM and 06:00 PM to include occasional nights, weekends and holidays as required.
  • The dual compensation guidelines DO NOT apply to this position. GS and NAF employees holding FLEX positions are eligible to apply for this position.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:
Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS Services such as:

  • Early Childhood/Elementary/Secondary/Special Education
  • Child/Youth Development
  • Psychology
  • Youth Program Administration
  • Or closely related field.
OR

A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normal acquired through the successful completion of the 4 year course of study described above.

In addition, all candidates must possess:

1. At least 24 months working with child and/or youth programs.
2. Experience in child and your program administration.
3. The ability to plan and organize problems to identify significant factors, gather pertinent data and recognize solutions.
4. Ability to communicate effectively orally and in writing in English.
5. The physical ability to lift and carry up to 40 lbs., walk, bend stoop and stand on a routine basis. Duties may involve working indoors and outdoors.

Education

Proof of education is required at the time of application, if applicable.

Additional information

Area of Consideration

  • This job is open to candidates who live worldwide.

Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 06/30/2026 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
Initial Cut-Off Date:
  • Tuesday, 09 June 2026 (Applications must be received by 11:59 PM EST). Applications received by the Initial Cut-Off Date will be reviewed and possibly referred to the Selecting Official PRIOR to the Closing Date of this Vacancy Announcement. Subsequent referrals to the Hiring Manager will occur every two weeks thereafter based on management's need to fill positions.

PCS Costs
  • Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.

Important Information Regarding Access to Certain Federal Facilities:

  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

Discover Your Path to Success

Other
  • This is a Regular Full-Time position with a guaranteed 40-hour work week and eligible for the NAF benefits package.
  • As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 31 December 2026.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

United States Army Installation Management Command

Located in the scenic Hudson Valley, only 50 miles from New York City, the U.S. Military Academy at West Point is a nationally-renowned historic site, and the oldest continuously occupied military post in America.

Child, Youth, and School (CYS) Services recognizes the challenges of our Soldiers, their Families and the Civilian workforce. Our mission, as Readiness Enablers, is to provide childcare to the West Point Community so that Soldiers and Civilians can complete their Army mission with the assurance of quality, reliable childcare. We believe that the most important contribution we can make to children's lives is to provide an environment that will foster the development of positive self-concept.

School Support Services provides Army school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child & Youth Services (CYS), School Support Services features School Liaison Officers (SLOs), who help schools, installations and Families work together for student achievement.

The Lee School Age Center (SAC) is nationally accredited by Council on Accreditation. COA's standards for Child and Youth Development (CYD) programs are designed to promote a program's capacity to provide quality experiences that help children and youth thrive. The SAC program offers a comprehensive, supervised curriculum.

Agency contact information

CHRA NAF C2SC - Recruitment Branch
Phone
0000000000
Email
usarmy.apg.chra-hqs.mbx.naf-central-recruitment@army.mil
Address
BR-NAF-W6BMAA US ARMY GARRISON WEST POINT
DO NOT MAIL
West Point, NY 10996
US

Visit our careers page

Learn more about what it's like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

https://westpoint.armymwr.com/programs/lee-area-cys-facility-sac

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