Clarification from the agency

Open to employees of the Radiology Department of the Lebanon VAMC only. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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• Directs and is responsible for the performance of the individual technologists in every modality within the department of Nuclear Medicine.
• Evaluates performance based on pre-determined standards and recommends appointments, promotions, reassignments, disciplinary actions, as well as identifies continuing education and training needs.
• Advises employees of performance requirements and keeps them informed of their progress in meeting these requirements.
• Holds corrective interviews with employees regarding inadequate performance or conduct as necessary.
• Provides written support and documentation for recommendations to Service Chief for final approval.
• Provides direction to personnel in managing their respective sections and offers advice and guidance in handling unique problems.
• Resolves informal complaints of employees or customers and directs them in process of resolution for formal complaints.
• Regularly sets objectives for self, staff, and department in conjunction with service management and facility goals.
• Monitors and evaluates objectives, and redirects as necessary, to meet established goals and deadlines effectively and in a timely manner.
• Meets regularly with Administrative Officer and Service Chief to discuss objectives and goals.
• Works with union representatives on matters involving action by an immediate supervisor.
• Implements provisions of personnel management programs where well established procedures exist such as EEO, career development plans, departmental policy and procedures, award and incentive programs, grievance procedures and safety practices.
• Directs in-service training and radiologic student programs, ensuring staff maintain required certifications and clinical proficiencies through ongoing education.
• Drives department success by leading the development and communication of policies, facilitating monthly staff meetings, and fostering a collaborative, team-oriented culture across the Nuclear Medicine Department.
• Directs Nuclear Medicine operations by collaborating with clinical leaders across departments to resolve service issues, optimize patient care, and ensure continuous communication regarding clinical and operational performance.
• Drives regulatory compliance and operational excellence by leading a comprehensive quality assurance program-overseeing image standards, equipment and staff performance, and protocol updates while utilizing customer and employee satisfaction surveys to design and implement targeted improvement plans.
• Serves as the first line Patient Representative for resolution of patient care issues or customer complaints.
• Advises Radiology leadership on equipment and construction, coordinates new project planning and staff training, and directs Nuclear Medicine inventory and supply management.
• Compiles and analyzes departmental data to prepare administrative reports, while assisting with DSS/CPT code updates and initiatives to improve imaging exams and patient wait times.
• Maintains NM equipment safety and radiation committee protocols, perform rigorous image quality assurance (positioning/labeling/network), verify PACs transmission integrity, and troubleshoot all imaging and archiving system issues.
• Reconciles daily image and demographic data archives while monitoring systems to ensure proper data and image acquisition across all modalities.
• Coordinate end-to-end equipment management-including testing, preventive maintenance, service contracts, and regulatory record-keeping-by collaborating with in-house engineers, external manufacturers, the Administrative Officer, BioMed, the Radiation Safety Officer, and OI&T.
• Enforce hospital safety, infection control, and radiation protocols while collaborating with the Administrative Officer to develop and maintain technologist policies and procedures.
• Serves on and leads assigned hospital and departmental committees, providing regular progress updates to the Clinical Manager.
• Performs other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Certification: All applicants must be certified in nuclear medicine technology by the Nuclear Medicine Technology Certification Board (NMTCB) or the American Registry of Radiologic Technology (ARRT) (N). NMTCB or ARRT (N) certification eligibility requirements are normally satisfied by one of the following:

1. Completion of a NMTCB-recognized nuclear medicine technology program, OR
2. Completion of a nuclear medicine technology program accredited by the Joint Review Committee on Educational Programs in Nuclear Medicine Technology (JRCNMT), or other accrediting agencies as recognized by the U.S. Department of Education (DOE), culminating in a certificate, associate, baccalaureate, or master's degree. Educational programs must have structured clinical training sufficient to provide clinical competency in radiation safety, instrumentation, clinical procedures, and radio-pharmacy, as deemed acceptable by the NMTCB.

1. Ability to perform complex nuclear medicine studies.
2. Skill in motivating and mentoring technical and administrative staff.
3. Ability to develop continuing education standards for nuclear medicine staff.
4. Ability to communicate orally and in writing with higher level authorities (i.e., National Health Physics Program (NHPP), The Joint Commission (TJC), NRC, Inspector General (IG), executive leadership).
5. Ability to interview candidates for subordinate positions in the section; recommend appointments, advancements, or, when appropriate, disciplinary actions; evaluate performance; and identify continuing education and training needs.
6. Ability to forecast and plan for the effective operation of the unit, including staffing, advancing technology, equipment, and resource needs.

1. *Ability to assign and evaluate work of subordinate staff as well as resolve problems that may interfere with the delivery of nuclear medicine services by staff members.
2. Skill in providing complex nuclear medicine patient procedures.
3. *Ability to develop and initiate new protocols which apply to current research findings.
4. *Skill in providing administrative reports both orally and in writing [with higher level authorities (i.e., NHPP, TJC, NRC, Inspector General, executive leadership)].
5. *Ability to interview candidates for positions in the section; recommend appointments, advancements, or, when appropriate, disciplinary actions; evaluate performance; and identify continuing education and training needs.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.