This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program at the Hickam Arts & Crafts Center.
This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program at the Hickam Arts & Crafts Center.
Please see the "Who May Apply" section under the Qualifications section.
Duties include, but are not limited to:
WORK EFFORT: Exerts effort, shows initiative, spends time effectively.
Employee is expected to use initiative in planning ahead and determining what needs to be done; take ownership and responsibility for assigned tasks, the work area and facilities: put forth extra effort during busy periods or if special projects need to be completed. Employee is responsible for ensuring he/she understands their duties and responsibilities and to ask questions if clarification is needed and to keep the supervisor informed of any problems or difficulties encountered. Employee strives for the continued improvement of the program. Lives up to Services Promise.
WORKING RELATIONSHIPS: Sensitive to fellow workers and supervisors, maintains effective working relationships.
Employee is expected to establish and maintain a positive working relationship with supervisor, subordinates and other employees in the activity. Must be sensitive to fellow workers, be a team player, respect authority and follow the chain of command. Expected to conduct oneself in a professional manner while on the job or in the facility.
WORK PRODUCTIVITY: Produces work of the quality and quantity expected.
Employee is expected to make effective use of time and stay productive. Offer assistance to others if time permits or look for work to do rather than stay idle.
RELIABILITY: Reports to work on time. Completes work projects, duties and tasks in the time allowed.
Employee is expected to be reliable, dependable and at work on time and provide supervisor sufficient notice if unable to meet established work schedule. Must request supervisor's approval for leave and complete leave slips as required. Must sign in and out or clock in and out as directed. Must be neatly groomed and comply with dress standards when reporting for work. Must comply with safety requirements, maintain housekeeping and sanitation standards, comply with security procedures and report job injuries and hazards to supervisor immediately. Must operate vehicles in a safe manner. Employee is expected to comply with mandatory training requirements.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
SKILL IN WORK: Performs tasks well whether they require physical, technical, supervisory or managerial skills.
Employee is expected to be technically competent in preparing quality products for customers. Must meet "corporate standards" guidelines. Must meet standards of quality and consistency expected by management, prepare projects following appropriate and prescribed methods, minimize waste and meet time and cost restrictions. Expected to keep work area clean, organized and safe and maintain a satisfactory or better rating on safety inspections.
This position does not have a positive education requirement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 06/11/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12973393
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
