Clarification from the agency

This announcement is open only to VHA employees who are currently working with Permanent Appointment. All others must apply to announcement CBSW-12971210-26-LCH in order to receive consideration for this vacancy NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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The job functions and responsibilities for this position as Supervisory, Rehabilitation Counselor, GS-0101-13, are listed below but not limited to:

• Provide the full range of supervisory duties which would include responsibility for assignment of work to be performed;
• Performance evaluations; selection of staff, training of staff, and recommendation of awards, advancements, and when appropriate, disciplinary action.
• Coordinate program implementation with multiple clinical services across San Francisco VA Medical Center and Community Based Outpatient Clinics within the San Francisco VA Health Care System (HCS), including but not limited to nursing, physical, occupational and speech therapists; and mental health and primary care providers.
• Provide clinical interventions to the Veteran and Caregiver populations served by the programs.
• Supervise a significant number of professional staff at the SE/Mentor Trainer and Rehabilitation Coordinator level and below as well as other equivalent clinical staff. Lead, coordinate and manage all aspects of a clinical rehabilitation service delivery system within an organization.
• Supervise daily operations to include coordinating interdisciplinary staffing, treatment services, work assignments, budget, staff schedules, safety in the community, training requirements and conducts meetings. Determine which programs/projects should be initiated, expanded, revised or replaced through systematic analyses, program evaluations and accountability measures.
• Develop and revise comprehensive policies, risk management and strategic plans based on feedback from stakeholders, accrediting bodies and program evaluation data.
• Allocate program resources to improve quality and delivery of care provided to Veterans while considering staff talents and achieving program mission.
• Establish staff performance expectations and conduct staff performance reviews.
• Effect disciplinary measures as appropriate based on the authority delegated to this area.
• Write position descriptions and/or functional statements and recommend or select for positions, career ladder promotions, within-grade increases, status changes, awards, staff travel and overtime.
• Maintain effective labor/management relationships and manage personnel in accordance with applicable laws, policies, directives and labor/management agreements. Resolve formal and informal complaints and grievances.
• Project budget based on historical and anticipated workload taking into consideration the production capability of the unit to make justified requests or proposals.
• Oversee the maintenance of billings, payroll, pay records, specific to the cwnTR program and the accuracy of all financial reports connected with the program which are submitted to VACO.
• Maintain oversight of the administrative and programmatic resource allocations (e.g., budgets, purchasing, labor mapping) within the VHA Rehabilitation Programs, including oversight for Memorandum of Agreements (MOA) related to CWT\TR.
• Maintain accounting controls, functions as an approving official for purchase cards and fund control points.

Duty Location: 4150 Clement Street, San Francisco, CA 94121
Work Schedule: Full-Time, Monday - Friday 8:00a to 4:30p or determinate by the hiring manager/supervisor
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Not Authorized
Travel Demand: This position is required to travel up to 50%
Driver License: This position is required to possess a Current and Active California Driver License and maintain the license in a good standing
Physical Demand: This position involve primarily walking, talking, driving, use of the telephone, etc. Strenuous physical activity is not required although the incumbent is expected to withstand pressure and stress as part of their daily activities. Most of the time the incumbent operates in an environment that is well lit, clean, and does not pose a hazard to personal safety. There is ongoing exposure to individuals having psychiatric and physical illness and disabilities. These include some infections, violent or aggressive behavior, and chronic psychiatric and medical problems. Light lifting and carrying - under 15 pounds

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Subject to physical evaluation
• As a condition of employment for accepting this position, you might be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education:
  • (1) A master's degree in rehabilitation counseling or clinical rehabilitation counseling from a rehabilitation counseling program accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). If the applicant's degree was granted prior to July 1, 2017, the program must be accredited by the Council on Rehabilitation Education. OR
  • (2) A master's degree in counseling or clinical rehabilitation counseling from a college or university accredited by a national or regional accrediting body accredited by Council for Higher Education Accreditation (CHEA). OR
  • (3) A master's or doctoral degree in a related field of study with course content that emphasized rehabilitation, counseling, disability, therapy, health, employment, wellness, or human development from a college or university accredited by a national or regional accrediting body accredited by CHEA. OR
  • (4) Foreign graduates with a degree acceptable by the Commission on Rehabilitation Counselor Certification (CRCC). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
• Certification: Current, full and unrestricted certification as a certified rehabilitation counselor (CRC) from the CRCC (Commission on Rehabilitation Counselor Certification) to practice vocational rehabilitation counseling.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determination as Supervisory, Rehabilitation Counselor, GS-0101-13:
Experience. Completion of one year of professional experience equivalent to the next lower grade level directly related to the position being filled.

Demonstrated Knowledge, Skills and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• (a)Skilled in program management/administration of a wide range of rehabilitation programs, including such areas as clinical specialties, finance, accountability, oversight of work performed by program staff, consultation, negotiation and monitoring to successfully operate and enhance all programs.
• (b) Ability to provide individual and group training, orientation, consultation and guidance within clinical specialization of rehabilitation counseling practice to develop, improve and maintain programming.
• (c) Ability to monitor program outcomes using a data driven quality assurance process to make decisions associated with program management and the development of productivity standards appropriate to the service provided.
• (d) Ability to translate leadership goals and objectives into well-coordinated and controlled work processes for effective program operations.
• (e) Extensive knowledge of all legal guidelines governing the operation of CWT programs, their scope and their effect on clinical programming and service delivery.
• (f) Skill in leading others, assess employee strengths, opportunities for growth and qualifications to accomplish program goals, adapt work operations and guide staff.

Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Serve as supervisor and program manager. Manage the administrative and clinical aspects of a major specialty treatment program, such as CWT, physical medicine & rehabilitation program, CWT-transitional residence (CWT-TR), homeless Veterans program, mental health residential rehabilitation treatment program or a psychosocial rehabilitation and recovery center located at one facility or multiple divisions of a facility. Coordinate interdisciplinary staffing, work assignments, budget, treatment services provided and admission, transition and discharge criteria for the programs. Supervise employees assigned to the program. Serve on local, VISN, and/or national VA committees or task forces and/or represents VA at professional/program community group/events and committees. Manage allocated budgetary resources and supervises the expenditure of funds; e.g., administrative travel, supplies, equipment and staff development in an efficient and economical manner. Utilize wide latitude and independent judgment in exercising line and staff authority for administrative and programmatic resource allocations (e.g., budgets, purchasing, labor mapping) within major specialty programs. Integrate major specialty treatment programs and services into the entire mental health continuum of care in collaboration with the senior leadership. Conduct surveys of rehabilitation facilities and agencies to promote the establishment of suitable medical and rehabilitation services not currently available, or to develop and implement pilot rehabilitation projects.

References: See Office of the Chief Human Capital Officer (OCHCO) website for VA specific qualification standards: VA Qualifications Standards - Office of the Chief Human Capital Officer (OCHCO)

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.