This position is in the Division of Litigation Technology and Analysis in the Federal Trade Commission's Bureau of Consumer Protection. The Division of Litigation Technology and Analysis plays a central role in the Bureau's investigation and litigation of consumer protection matters, including working with attorneys to assess investigatory and discovery needs, managing the technological tools used to conduct investigations and litigation, and evaluating and implementing emerging technologies.
Summary
This position is in the Division of Litigation Technology and Analysis in the Federal Trade Commission's Bureau of Consumer Protection. The Division of Litigation Technology and Analysis plays a central role in the Bureau's investigation and litigation of consumer protection matters, including working with attorneys to assess investigatory and discovery needs, managing the technological tools used to conduct investigations and litigation, and evaluating and implementing emerging technologies.
The incumbent serves as an Assistant Director, working closely with the Associate Director to establish the Division's agenda and to meet the Division's goals, including developing and implementing best practices for investigations and e-discovery.
The incumbent will perform the following duties:
- Provides direct supervision to the staff in the Division, including assigning and reviewing work, evaluating performance, problem solving, providing training and career development, and identifying ways to improve work efficiency and effectiveness.
- Manages all aspects of litigation technology for BCP's law enforcement actions, including supervising the work of e-discovery and information technology specialists.
- Manages all aspects of the BCP Honors Paralegal Program, including interviewing candidates, developing performance standards, evaluating work performance, and providing training on the full range of paralegal duties.
- Manages and directs the provision of litigation support services, including the processing, analysis, and organization of electronically stored information. Applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve team effectiveness.
- Develops and implements standard operating procedures for litigation support work.
- Exercises technical oversight over contracted litigation support services and makes determinations regarding the acceptability of contractor work.- Assists attorneys in negotiations with outside counsel regarding the production of electronically stored information.
- Oversees the development of training and materials that provide up-to-date information regarding the issues associated with technology-related investigations and e-discovery.
- Oversees the evaluation of the equipment and software needed for technology-related investigations and litigation and ensure all purchases are justified.
- Maintains appropriate contacts in other government agencies and private industry to advance and share best practices in technology-related investigations and e-discovery.
- Serves as the BCP liaison with the FTC's Office of the Chief Information Officer with respect to technological systems and issues related to litigation support.
- Assists the Associate Director in overseeing other law enforcement and policy support functions in the Division.
U.S. citizenship requirement must be met by the closing date of this vacancy.
This position is subject to a background investigation.
Males born after December 31, 1959 must register with Selective Service.
You may serve a one-year probationary period under this appointment.
You must meet time in grade requirement by the closing date of the vacancy.
You must submit a copy of your performance appraisal with your application.
You must be a current title 5, status employee of the Federal Trade Commission.
Qualifications
To qualify for a Supervisory Program Manager (Assistant Director) at the GS-15 level, you must meet the following requirements:
You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: analyzing complex issues relating to e-discovery; providing technical advice to attorneys and others regarding e-discovery issues and the use of litigation support technology; negotiating with opposing parties regarding the submission of electronically stored information; planning, organizing and managing complex projects involving e-discovery or paralegal support; using e-discovery technology on a regular and recurring basis to process, organize or identify data; participating in the review, evaluation, and selection of e-discovery technology; managing or leading a team in a litigation support or e-discovery environment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education requirement.
Additional information
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP eligibility.
For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your résumé and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are found qualified, your résumé and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Performance Appraisals: In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Expert knowledge and skill in overseeing the provision of e-discovery services to meet the agency's mission.
Knowledge of agency programs and activities; management principles and processes; and analytical and evaluative methods as they relate to the litigation support process.
Expert knowledge of automated systems routinely used during the litigation process and the ability to train other staff in the effective use of those systems.
Ability to plan, organize, and manage complex projects, within specified time limits.
Skill in communication with individuals and groups.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service) - REQUIRED
- Most recent Performance Appraisal, if applicable - REQUIRED
- Cover Letter, optional
- College transcript(s), if qualifying based on education
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/
- Career Transition Assistance Program/ Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Federal Trade Commission
600 Pennsylvania Ave, NW
Suite H-723
Washington, DC 20580
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service) - REQUIRED
- Most recent Performance Appraisal, if applicable - REQUIRED
- Cover Letter, optional
- College transcript(s), if qualifying based on education
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/
- Career Transition Assistance Program/ Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://login.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Federal Trade Commission
600 Pennsylvania Ave, NW
Suite H-723
Washington, DC 20580
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
