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IT Specialist (SYSADMIN)

National Foundation on the Arts and the Humanities
National Endowment for the Humanities
Office of Information Technology (OIT)

Summary

NEH is an independent federal agency that supports the humanities in every state and U.S. jurisdiction. Since 1965, NEH has awarded over $6 billion to support museums, historic sites, universities, teachers, libraries, documentary filmmakers, public TV and radio stations, research institutions, scholars, and local humanities programming.

Overview

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Accepting applications
Posted today · Apply by 06/11/26
Due by 11:59 p.m. ET on June 11, 2026
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$70,623 - $133,142 per year
Pay scale & grade
GS 9 - 12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-12969451-ST-PO
Control number
870763600

Duties

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  • Provides first-line help desk support for agency developed software.
  • Serving as a help desk administrator within the NEH.
  • Manages accounts, network rights and access to systems and equipment.
  • Plans and schedules for the installation of new or modified hardware/software.
  • Monitors network configurations and implement security policies for all NEH networks.
  • Assisting the SME with Adobe cloud applications and services that will be used by the entire agency.
  • Configuring, maintaining, and troubleshooting Microsoft 365.
  • Configuring user workstations with baseline settings.
  • Provides end user support and service and answers desk questions.
  • Diagnoses and resolves problems in response to office productivity & automation software, and hardware failures.

Requirements

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Conditions of employment

  • U.S. Citizen
  • Relevant experience and/or education
  • Favorable background investigation
  • Males born after 12/31/1959 must be registered with the Selective Service
  • May be required to successfully complete a probationary period

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

At the GS-9 level Qualified candidates must possess: 1 year of specialized experience equivalent to at least the GS-7 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: (1) installing or configuring computer hardware, software, operating systems, networks, applications, printers, or scanners; (2) performing analysis, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems; (3) communicate complex IT concepts to management and non-technical personnel, both orally and in writing; (4) applying systems administration methods and procedures to monitor system performance and status.

or

Education

Master's degree or equivalent graduate degree.

or

2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree.

At the GS-11 level Qualified candidates must possess: 1 year of specialized experience equivalent to at least the GS-9 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: (1) coordinating the sequence of actions to install or configure computer hardware, software, operating systems, networks, applications, printers, or scanners; (2)performing analysis, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems; (3) troubleshooting complex IT concepts to senior management and non-technical personnel, both orally and in writing; (4) establish monitoring thresholds for server performance, utilize and implement tools to ensure thresholds stay within the established guidelines.

or

Education

Ph.D. or equivalent doctoral degree

or

3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.

At the GS-12 level Qualified candidates must possess: 1 year of specialized experience equivalent to at least the GS-11 level or equivalent experience.

Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: (1) coordinating the sequence of actions to install or configure computer hardware, software, operating systems, networks, applications, printers, or scanners; (2)performing analysis, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems; (3) troubleshooting complex IT concepts to senior management and non-technical personnel, both orally and in writing; (4) establish monitoring thresholds for server performance, utilize and implement tools to ensure thresholds stay within the established guidelines.

Education

GS-9
Master's degree or equivalent graduate degree.

or

2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree.

GS-11
Ph.D. or equivalent doctoral degree

or

3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.

Additional information

1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

3. If you are the spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, or the spouse of a deceased member of the armed forces, you may apply for consideration through the Military Spouse Noncompetitive Appointing Authority. Your eligibility does not entitle you to a job within the federal government. You must still apply and meet qualification standards and additional requirements, such as a background investigation.

4. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered.

5. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc.

6. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.

7. This position may require completion of a 1-year probationary period.

8. This position may qualify for membership in the NEH American Federation of Government Employees (AFGE) Local 3403.

9. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

National Endowment for the Humanities

Created on September 29, 1965, by an act of Congress that states "Democracy demands wisdom and vision in its citizens," the National Endowment for the Humanities (NEH) this year celebrates 60 years of advancing history, literature, philosophy, languages, and other humanities fields.

NEH is the only federal agency in the United States dedicated to funding the humanities. Since its founding in 1965, NEH has awarded over $6 billion in grants to museums, historic sites, colleges, universities, K-12 teaching, libraries, public television and radio stations, research institutions, independent scholars, and to its humanities council affiliates in each of the nation's 56 states and jurisdictions. Panels of independent, external reviewers examine and select top-rated proposals to receive grants.

NEH grants support the building blocks of American civil society, helping to examine the human condition, promote civics education, understand our cultural heritage, foster mutual respect for diverse beliefs and cultures, and develop media and information literacy. Grants help to bring museum exhibitions to your town, strengthen teaching in your schools, create documentaries and podcasts, facilitate groundbreaking research, and preserve and expand access to cultural and historical artifacts.

Agency contact information

NEH Human Resources
Phone
2026068415
Email
humanresources@neh.gov
Address
National Endowment for the Humanities
400 7th Street SW
Washington, DC 20506
US

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