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Training Specialist

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located within the Medical Administrative Service (MAS and/or the Health Administration Service (HAS) of the of 8 facilities for the VISN 19 Catchment area and is the senior trainer within MAS/HAS. Incumbent develops and implements training, programming for medical center employees' including, but not limited to, VistA, CPRS, ES, etc. and other training for employees at the medical center and Community Based Outpatient Clinics (CBOCs).

Overview

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Accepting applications
Posted yesterday · Apply by 06/05/26
Due by 11:59 p.m. ET on June 5, 2026
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$63,351 - $82,362 per year
Pay scale & grade
GS 9
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - A current, valid state-issued Driver's License is required for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBSU-12970847-26-DM
Control number
870632100

This job is open to

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Clarification from the agency

This vacancy announcement is open to current, permanent employees of the Veterans Health Administration (VHA). Eligible CTAP applicants may also apply. CTAP provides selection priority to current Federal employees who have been displaced from positions within the Department of Veterans Affairs. Applicants claiming CTAP eligibility must submit all required documentation to receive priority consideration.

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Duties

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Major duties include but not limited to:

100% Development and Implementation of training programs and Materials:

  • Develops and implements training module(s) for new and existing employees for inpatient/outpatient, CBOC MSAs, HBAs, Travel clerks, and other medical center staff (clerical, administrative, and clinical). Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs.
  • Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training healthcare providers and MSAs, HBAs, and travel clerks. Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VistA, CPRS, and other computer applications.
  • Is knowledgeable about the competency-based orientation and validation program and activities. Uses this knowledge to enhance orientation and other educational programming to ensure the competencies for Medical Center employees.
  • Trains and orientates users (clerical, administrative, and clinical) in selected program and applications (VISTA, CPRS, and TMS).
  • Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes.
  • Develops, obtains, and adapts current instructional material.
  • Performs duties involving the instruction of training courses or the modification of course content and/or material.
  • Uses a wide range of teaching methods or tools, depending on the students learning requirements. Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization.
  • Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation. Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action.
  • In the performance of official duties, the employee has regular access to printed/electronic files containing sensitive data, which must be protected under provisions of the Privacy Act of 1974, and other applicable laws, federal regulations, VA statutes and policy.
  • Other duties as assigned.
Work Schedule: Monday-Friday, 7:30am-4:00pm
Virtual: This is not a virtual position.
Position Description/PD#: Training Specialist/PD12007A
Relocation/Recruitment Incentives: Not Authorized

Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortable. The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle.The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Work Environment: Work is usually performed in offices, meeting rooms, or similar settings. The employee is required to work with computer equipment at least 75% of the time, which impacts on hand and wrist motions. Although the employee works in a healthcare facility where exposure to contagious disease exist, the tasks required for this position do not put the employee at a serious risk for this type of exposure. The work area is adequately lighted, heated, and ventilated. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/05/2026.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirements:

Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled OR,Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include:
  • Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
  • Supervising or administering a training program.
  • Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
  • Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.
In addition to the Individual Occupation Requirement, you may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Plans, develops, evaluates, and present the unit's education program.
  • Develops, designs, and implements training materials, course methods, and training aids for new and existing clerical, administrative, and clinical employees.
  • Designs and/or collects curriculum materials for presentations; ensures appropriateness for audience and setting.
  • Understanding about the competency-based orientation and validation program and activities.
  • Adheres to procedures, policies, methods, and principles involved in teaching including methods of motivating and encouraging participation.
  • Utilizes a variety of teaching methods to reach various learning styles, including hands-on learning.
  • Responsible for IT security and confidentiality to data, systems, network, and accessibility.
  • Utilizes a variety of learning tools and technologies for instruction implementation.
  • Technical knowledge of scheduling, medical software, and general automation equipment for presentation preparation.
  • Utilizes written and spoken communication with a variety of audiences; skill in oral presentation.
  • Evaluates training program and outcomes and implements changes based on evaluations.
  • Evaluates current training material and adapts as needed per target audience and setting.
  • Initiates educational programming which is responsive to changes in the policy/procedures/technology, and promotes the mission, vision, and values of the organization.
  • Research reference materials and education programs.
  • Performs others duties assigned.
. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the bachelor's level as well as specialized experience when combined equals 1 year of experience at the next lower grade level.
Preferred Experience: Current Subject Matter Expert (SME) in scheduling appointments in VA Systems/ISS.

Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the employee may sit comfortable. The position requires frequent travel to all divisions and CBOCS in the BVAMC by government vehicle.The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Work Environment: Work is usually performed in offices, meeting rooms, or similar settings. The employee is required to work with computer equipment at least 75% of the time, which impacts on hand and wrist motions. Although the employee works in a healthcare facility where exposure to contagious disease exist, the tasks required for this position do not put the employee at a serious risk for this type of exposure. The work area is adequately lighted, heated, and ventilatedTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/05/2026.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Communication
  • Communications and Media
  • Compliance
  • Database Management Systems
  • Developing Others
  • Employee Development
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Self-Management
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The VA Eastern Colorado Health Care System (ECHCS) offers a unique opportunity to balance professional growth with personal life. Our integrated, patient-centered approach provides compassionate, state-of-the-art care to Veterans while supporting a fulfilling career.

Located in Colorado Springs, just east of Denver, the new, state-of-the-art campus is a gateway to the Rockies and the Denver Metro area, offering unparalleled access to outdoor recreation, cultural attractions, and vibrant city life. Whether starting a career, raising a family, or planning retirement, Denver's central location makes it an ideal home.

ECHCS is a teaching hospital with cutting-edge technology, research, and education. With specialized programs and comprehensive care for Veterans, it's a great career choice for clinical and administrative professionals alike.

Agency contact information

VISN 19 HR Contact Center
Phone
719-227-4600
Email
V19USAJOBS@VA.GOV
Address
VA Eastern Colorado Health Care System
1700 N Wheeling St
Aurora, CO 80045
US

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https://www.va.gov/jobs/

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