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Technical Information Specialist

Department of Health and Human Services
National Institutes of Health
National Library of Medicine

Summary

NLM seeks candidates with experience in library & information science, conservation, digital library services, data management, reference services, and emerging information and AI technologies. Work varies by position and includes applying terminology and metadata standards, evaluating incoming content, innovating access to NLM and NIH databases, leading collection digitization, managing electronic resources, processing archival collections, and transforming data sets into standardized formats.

Overview

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Accepting applications
Posted today · Apply by 06/01/26
Due by 11:59 p.m. ET on June 1, 2026
Location
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$70,623 - $133,142 per year
Pay scale & grade
GS 9 - 12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
NIH-NLM-DE-26-12953016
Control number
870519500

This job is open to

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Clarification from the agency

You must be a U.S. Citizen or U.S. National. Foreign nationals or legal permanent residents are not eligible for consideration. This job is also open to USPHS Commissioned Corps Officers and Call-To-Active Duty (CAD) Candidates.

Duties

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As a Technical Information Specialist, you will:

  • Be technically responsible for the daily operations of one or more automated processing systems and any of the scheduled production jobs, batch processes or updates that are performed as part of the acquisitions and bibliographic control functions or maintenance of the holdings database.
  • Apply knowledge of library operating procedures, online files and processing procedures, system analysis techniques and bibliographic control standards to the solution of technical processing problems to improve operating efficiency and/or to provide better management information.
  • Review processes and make recommendations to senior management for modifications that improve the efficiency of operations and/or the quality of products.
  • Prepare documentation for computer applications developed including user manuals, special instructions, and articles for publications describing files and processes.
  • Serve as one of the principal liaisons to computer specialists and as a technical resource for cooperative efforts to integrate data with other library automation projects in the library.
  • Review standards for machine-readable formats, electronic data exchange, representation of holdings data, etc., and makes recommendations related to practices and adherence to the appropriate national and international standards.

Requirements

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Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • Males born after December 31, 1959 must be registered with the Selective Service.
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Based on your appointment, a one or two-year trial/probationary period may be required. A decision regarding your continued employment with NIH will be made as you near the end of this period.

Qualifications

In order to qualify for a Technical Information Specialist, GS-1412 position, you must have:

  • A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled; OR
  • Four (4) years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience is equivalent to that which would have been gained through a 4-year college curriculum; OR
  • A combination of education and experience as described above.
In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-09 level, you must have:
  • Completed a master's or equivalent graduate degree, or two (2) full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related; OR
  • One (1) year of specialized experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1.) Preparing literature review summary reports for team review; 2.) Organizing information using library applications/databases and reference tools such as cataloging and indexing systems; 3.) Researching scientific and technical publications, bibliographies, indexes, card catalogs, scientific journals, and reference books; and 4.) Assisting staff operating microcomputer software and hardware.; OR
  • A combination of post baccalaureate education and experience that meets 100% of the qualification requirements for this position.
In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-11 level, you must have:
  • Completed a Ph.D. or equivalent doctoral degree, or three (3) full years of progressively higher level graduate education leading to such a degree, if related; OR
  • One (1) year of specialized experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1.) Preparing literature review summary reports for management review; 2.) Index technical, scientific, or historical articles to facilitate retrieval of information on specialized subjects. 3.) Generating idea to resolve technical library information system problems (e.g., missing data); and 4.) Developing training materials on the use of library information/microcomputer systems.; OR
  • A combination of post baccalaureate education and experience that meets 100% of the qualification requirements for this position.
In addition, in order to qualify for a Technical Information Specialist, GS-1412 position at the GS-12 level, you must have:
  • One (1) year of specialized experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1.) Analyzing scientific or statistical data to prepare reports for management (e.g., literature reviews). 2.) Assigning indexing terms for journal articles. 3.) Resolving technical library information system problems (e.g., missing data). 4.) Facilitating training courses/workshops on the use of library information/microcomputer systems. and 5.) Proposing recommendations for senior management to improve library operations/information systems.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12953016

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Additional information

  • This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non- emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
  • At the supervisor's discretion, this position may offer work schedule flexibilities: Telework.
  • PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
  • Visit our Help Applying page for helpful information on the application process.
  • If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodation.
  • We may make additional selections for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s). Clearance of CTAP/ICTAP will be applied for similar positions.
  • If selected, you may be eligible to receive a salary above the minimum based on superior qualifications and/or a special need of the Government for your services. This applies to employees paid under the General Schedule (GS) and Federal Wage System (FWS) pay systems and is at the discretion of the hiring manager. A salary above the minimum must be approved before the appointment.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses to the assessments required for this position.

You will be assessed on the following competencies:

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and selection procedures for placement in one of the following categories:
  • Best Qualified - for those who are superior in the evaluation criteria
  • Well Qualified - for those who excel in the evaluation criteria
  • Qualified - for those who meet the minimum qualification requirements

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Applicants determined to be Best Qualified will be referred for further consideration. Preference eligibles in the Best Qualified category are referred before all other applicants.

How You Will Be Evaluated
To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP)and the Interagency Career Transition Assistance Program (ICTAP), you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least an 80 on the assessment and meet all eligibility, physical, medical, suitability, and all other requirements.

National Institutes of Health

The National Institutes of Health (NIH), a part of the U.S. Department of Health and Human Services, is the largest biomedical research funding organization in the world. NIH is made up of 27 Institutes and Centers, each with a specific research agenda, often focusing on particular diseases or body systems. NIH employs approximately 18,000 employees in varied occupations, all supporting research efforts that improve health and save lives. For more information on NIH's mission and goals, and its 27 Institutes and Centers, visit the NIH website.

Virtually explore the National Institutes of Health's (NIH) Bethesda campus, learn about scientific research, and get to know NIH community members who are working to help people live longer, healthier lives: https://www.nih.gov/virtual-tour/.

The National Library of Medicine (NLM), on the campus of the National Institutes of Health in Bethesda, Maryland, has been a center of information innovation since its founding in 1836. The world's largest biomedical library, NLM maintains and makes available a vast print collection and produces electronic information resources on a wide range of topics that are searched billions of times each year by millions of people around the globe. It also supports and conducts research, development, and training in biomedical informatics and health information technology.

Several positions are located in the User Services and Collection Division (USCD):

  • Office of the Director
  • Collections Branch

Agency contact information

Douglas Bruno
Phone
240-406-8230
Email
brunoda2@mail.nih.gov
Address
National Institutes of Health
6701 Rockledge Drive
Bethesda, MD 20892
US

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