Clarification from the agency

This vacancy is open to the public. This position allows for situational and recurring telework, but does not qualify for full-time or remote telework.

The Department of Program Services, Court Services Office (CSO), Operations Division, Operations Branch is seeking a self-motivated and detail-oriented Clerks Administrator. The Clerks Administrator serves as the primary point of contact for clerks of court and provides daily direction and assistance to court clerks' offices and appellate and circuit court units. The incumbent must possess outstanding interpersonal, organizational, analytical, and written and oral communication skills, and thrive in a fast-paced and multifaceted environment.

The duties of the position may include, but are not limited to:

1. Serving as the primary point of contact and trusted advisor for assigned court unit executives and staff within designated circuits, providing comprehensive guidance across all areas of court operations, case management, and administrative functions.
2. Designing, leading, and conducting on-site management review consultations at the request of individual courts to diagnose operational and administrative challenges, including defining scope and objectives, assisting with the assembly of review teams, coordinating logistics, analyzing data, conducting entrance and exit conferences, and producing formal written reports presenting observations and corresponding recommendations.
3. Developing and disseminating procedures, guidelines, and operational information through conferences, training seminars, publications, and direct consultation.
4. Drafting and maintaining business processes and standard operating procedures to ensure consistent, high-quality service delivery.
5. Functioning as CSO's primary liaison to a variety of executive advisory groups, including developing agendas, coordinating phone status conferences, taking notes, and preparing and distributing meeting summaries.
6. Representing CSO and the Operations Branch at judicial nominee and new chief judge orientations, presenting on CSO's role within the judiciary, and preparing circuit staffing profiles.
7. Providing analytical support for appellate, bankruptcy, and district court staffing allocations.
8. Developing and disseminating procedures, guidelines, training, and court operational information through conferences, formal training seminars, publications, memoranda, and telephone contacts.
9. Logging and tracking operational support inquiries in the CSO issue tracker system.
10. Leading and coordinating planning and execution of CSO-hosted national conferences, including new unit executive and deputy orientations, court unit executive and deputy operational and administrative conferences, operational practices forums, and other assigned national convenings.
11. Assisting in planning and facilitating the new unit executive and deputy orientation program.
12. Managing the development and use of SharePoint sites and solutions to facilitate information sharing and document best practices across the office.
13. Serving as backup point of contact for court unit executives and staff in additional assigned circuits.
14. Providing peer review support for meeting summaries, review reports, articles, correspondence, and other materials.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience working in a federal or state court clerk's offices providing guidance and assistance for programs, policies, and best practices affecting court operations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.