Clarification from the agency

First AOC (Area of Consideration) is Facility employees; Second AOC is VA Agency; Third AOC are all other eligible applicants. Special authorities include: Former overseas employees and foreign service employees. Clarification for these authorities is provided in the questionnaire.

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Major Duties:

• Responsible for marketing, business planning, external revenue generation, insurance functions, and overall functions of Health Administration Service (HAS).
• Responsible for providing constructive recommendations for modifications to Oracle/Cerner to increase efficiency and effectiveness of the Electronic Health Record and for pre/post training requirements for future Oracle/Cerner facilities.
• Ensures service line resources are used effectively and efficiently, and that the annual budget projections are accurate and support the service line strategic plans.
• Develops annual budget for beneficiary travel and lodging, and other HAS programs, and identified opportunities to reduce costs, eliminate waste, and assure resources are used in the most cost-effective manner.
• Advocates for continual learning for employees at all levels to help improve performance and contributions in the healthcare process, identifying potential candidates for positions of higher responsibility, and developing opportunities to support service line succession planning.
• Participates in Health Care System's strategic planning process and works with the Director, HAS to develop a complementary HAS strategic plan to help the facility meet patient care goals.
• Effectively anticipates problems, develops solutions, and formulates plans to meet workload demands, patient needs, and patient expectations.
• Directly supports planning operations, clinical operations, and non-clinical operations to ensure that the Health Care System's Emergency Operations Center operates efficiently and effective in it's emergency response.
• Approves, rejects, or recommends selections, promotions, status changes, awards, disciplinary actions, and separations for all staff assigned to HAS.
• Develops and directs a formal orientation and training program for HAS employees which provides technically competent medical administration employees to support the functions of the professional staff.
• Performs other related duties as assigned.

Work Schedule: Monday to Friday, 8:00 am - 4:30 pm PST.
Telework: This is not a telework position.
Remote: This is not a remote position.
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Officer/PD692 - 905550
Relocation/Recruitment Incentives: May Be Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Authorized.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet Time-in-Grade requirements and Specialized Experience within 30 days of the closing date of this announcement, 06/02/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 day of the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Exercising leadership in planning, managing, and coordinating methods in operations, budget control, resource management, health administration activities within a healthcare system; Responsible for personnel management activities of subordinates and approves, rejects, or recommends selections, promotions, status changes, disciplinary actions and separation; Developing short and long term strategic plans and strategic resource management; Analyze and develop adherence plans, to include anticipated implications, for laws, regulations, policies, industry trends, internal and external customer service studies and best practices related to hospital administration; Implement major recommendations that have direct and substantial impact on the organization and projects managed; Support enrollment, eligibility, benefit services, and beneficiary travel services; Exercise qualitative and quantitative analysis to plan and execute business operations with acquisition, fiscal/budget, clinical and administrative activities across the organization; Convey recommendations for modifications of Electronic Health Record to increase efficiency, develop process improvements, and distribute pre/post training requirements. Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and year ending dates AND hours worked per week.

• Preferred Experience: Minimum (3) years of supervisory/managerial experience; Minimum (3) years' experience leading complex Hospital Administration Operations. Knowledge and experience with Electronic Health Records (Oracle Health/Cerner) is preferred.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping, and carrying light objects such as manuals and documents. Concentration and sustained performance under prolonged stress are required because of the time constraints imposed by work assignments and deadlines.

Working Conditions: The employee works in an office/clinical setting. ork areas are generally adequate and shared. Occasional travel is required. Incumbent frequently walks to and interacts with other services throughout the Medical Centers and CBOCs. The incumbent observes established safety standards and practices as defined in the Medical Center Policy guides.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

RESUME REMINDER: Your resume must include the following information each job listed:

• Job title;
• Duties (be as detailed as possible);
• Month & year start/end dates (e.g. June 2007 to April 2008);
• Full-time or part-time status (include hours worked per week);
• Salary/Rank etc.;
• Series and Grade, if applicable, for all Federal positions you have held;
• References, current or recent supervisor.

Do not include the following types of information in your resume:

• Classified or Government sensitive information
• Social Security Number (SSN)
• Photos of yourself
• Personal information, such as age, gender, religious affiliation, etc.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.