Clarification from the agency

Open to current, permanent employees of Johnson City, Tennessee Healthcare System Only NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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Duties include but are not limited to:

• Supervise at least one staff member at the GS-12 grade level. The supervisory CLS exercises a full range of supervisory responsibilities in planning, directing, and assessing work of subordinate staff.
• Recommends appointments, awards, advancement, and disciplinary actions. The CLS plans and assigns work based on priorities, requirements of assignments, and abilities of employees; provides advice and counsel; and evaluates work of subordinates.
• Ensures compliance with accrediting agencies and regulatory requirements and establishes and monitors the quality of pre-analytical, analytical, and post-analytical processes, initiating corrective actions as needed as part of the overall laboratory quality management program.
• Plans and executes performance and quality improvement projects.
• Verifies orientation, training, and competency assessment of assigned staff and develops and updates technical policies and procedure manuals.
• Ensures all staff and affiliate staff comply with accrediting and regulating bodies.
• Adjusts staffing levels or work procedures to accommodate resource allocation decisions made at the executive level.
• Manages document control, develops performance standards, position descriptions, and functional statements and is responsible for technical and administrative management of an assigned area including budget execution.
• Interacts with administrative and clinical onsite personnel and exercises significant independent decision-making authority.
• Maintains effective interdisciplinary and interprofessional relations with other services to accomplish medical center goals.
• Grants leave to subordinates in the assigned T&L group according to established leave policies. Communicates with other section supervisors and management as necessary to assure adequate lab coverage. Hears and resolves complaints from employees and customers.
• Solves complex problem and is concern with unique or controversial aspects of medical technology or laboratory management, new or unconventional methods, program changes, of conflict between scientific/technological requirement and regulatory and regulatory or program (i.e., cost effectiveness) requirements.

Work Schedule: 4:00pm - 12:00am Monday - Friday
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 61101F
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact VISN9HREDRP@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:

• a. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• b. Education. Individuals must have successfully completed a bachelor's degree or higher from an accredited college or university
• c. Credential. Persons appointed or reassigned to CLS positions in the GS-0644 series must possess and maintain for the duration of employment a valid Generalist certification as a Medical Laboratory Scientist (given by ASCP BOC or AMT) or a Medical Technologist (given by ASCP BOR or AMT).
• d. English Language Proficiency. CLSs appointed to direct patient-care positions must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grandfathering Provision. The following is the standard grandfathering policy for all hybrid title 38 qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education, credential or certification requirements that apply to this occupation.
All persons employed in VHA in this occupation under a permanent, appropriate, and legal placement on the effective date of this qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and certification where applicable. For employees who do not meet all the basic requirements of this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
(1) Employees may be reassigned, promoted up to and including the full performance (journey) level, or be changed to a lower grade within the occupation but may not be promoted beyond the journeyman level or newly placed in supervisory or managerial positions. (2)If an assignment above the FPL requires an additional certification over and above the basic requirements, employees must meet the assignment-specific requirement before they can be promoted.(3)Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.(4)Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
(5) Employees initially grandfathered into this occupation who subsequently obtain certification that meets all the basic requirements of this qualification standards must maintain the required credentials as a condition of employment in the occupation.
NOTE: This provision is not intended to regularize appointments/placements.
e. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Graduates of foreign baccalaureate degree programs meet the educational requirements if they meet either of the following:
(1) Foreign transcripts are evaluated by an acceptable evaluation agency, and the degree is found to be equivalent to a NAACLS-approved U.S. clinical laboratory science degree program. OR (2) The applicant submits a letter from ASCP BOC or AMT stating the individual is eligible to take the certification examination.
NOTE: Possession of a certification identified in 4c above automatically determines the foreign education as creditable and no further documentation or proof of equivalency is needed.
Grade Determinations:

Experience. 1 year of creditable experience equivalent to the next lower grade level is required for all GS-13 assignments.

Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:
(A) Knowledge of Federal and state laws and regulations, laboratory accrediting, and regulatory requirements to develop new policies and guidelines, formulate plans, and judge effectiveness of the operation.

(B) Knowledge of laboratory quality management procedures and principles sufficient to establish and monitor a laboratory quality management program and/or the education and training of laboratory staff.

(C) Skill in interpersonal relations and conflict resolution.

(D) Ability to provide the full range of supervisory duties, which includes responsibility for assignment of work to be performed, performance evaluations, selection of staff, recommendation of awards, advancements, and disciplinary actions.

(E) Ability to analyze organizational, technical, and administrative problems to develop and implement solutions that result inefficient laboratory operation.

(F) Ability to manage fiscal matters, forecast resource and equipment needs, and administer the allocated budget.

(G) Ability to set short and/or long-term goals for the section and conduct studies on technical and administrative problems including personnel shortages, organizational structure, and new technology.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-11.
Physical Requirements: The work requires regular and recurring standing, walking between different areas within the laboratory and throughout the medical center. The work involves manual dexterity, visual acuity, and the ability to sit and concentrate for long periods of time. Requires intermittent moderate lifting 915-44 pounds); light carrying (under 15 pounds); use fingers; both hands required; intermittent, but possible prolonged stooping and kneeling; ability to read and comprehend ordinary type and computer screens; ability to read and comprehend ordinary type and computer screens, ability to hear (aid permitted) and work in an environment with constant noise; working closely with others; high cognitive function required to work in a fast paced environment with competing priorities without loss of accuracy; emotional stability required to maintain self-control in difficult and stressful situations.
Work Environment:1. The work involves regular and recurring exposure to moderate risks and discomforts which require special safety and health precautions, e.g., working regularly with patients and in situations where there is a risk of exposure to contagious diseases, odors, and/or flammable gases.2. The therapist is required to wear protective clothing such as gloves and a mask to prevent disease and the spread of infection.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.