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Program Analyst (Process Improvement)

Department of the Army
Army Tank-Automotive and Armament Command (TACOM)
Watervliet Arsenal, Customer Programs, Quality and Logistics Directorate, Quality Division

Summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: The Watervliet Arsenal is an Army-owned and operated manufacturing center located in New York. It is the oldest, continuously active arsenal in the United States having begun operations in 1813.

Overview

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Accepting applications
Posted yesterday · Apply by 06/01/26
Due by 11:59 p.m. ET on June 1, 2026
Location
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$63,678 - $100,164 per year
Pay scale & grade
GS 9 - 11
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Term - 2 years
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
MCGM-26-12965939-DHA
Control number
870059100

Duties

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  • Leads and facilitates formal or ad-hoc teams in the formulation, development, and implementation of processes that evaluate, correct, and improve training, consulting and administrative operations under the direction of the CPI Program Manager.
  • Train and mentor/coach Team Leaders, Team Members, Project Sponsors, Process Owners and any other applicable members of the WVA workforce in the effective use of Continuous Improvement (CI) tools, techniques and methods as well as the benefits of CI.
  • Develop and update training modules for applicable Continuous improvement subject matter.
  • Briefs senior managers on the success and implementation of the CPI program.
  • Works as a project team leader in performing functions, to include: determination of resource requirements; functional integration; work process flow; and advanced technological requirements.
  • Prepares complete technical reports, formal progress reports, and special technical/administrative correspondence.
  • Develops information papers, briefings, and presentations and assists with implementation meetings, including contacting key personnel, note taking, and preparation of minutes.
  • Assist in the budget process for the Continuous Improvement Office pertaining to materials, equipment and personnel planning.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • TDY travel may occasionally be required.
  • See "Additional Information" section to see additional requirements.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

GS-09: Specialized Experience: One year of specialized experience which includes: 1) Utilizing computer systems to enter, correct, and/or retrieve information used to assist in preparing forms and/or reports; 2) Using resources in a more efficient manner to increase efficiency and/or reduce downtime or waste. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: business administration, industrial management, industrial engineering.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

GS-11: Specialized Experience: One year of specialized experience which includes: 1) Assisting management in planning and/or coordinating projects to improve quality, efficiency, productivity and/or effectiveness of the organization; 2) Analyzing, reporting, and/or providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process controls. 3) Providing guidance, training, and/or assistance for customers, team, and or management on quantitative and qualitative techniques, quality process improvement, cost benefit analysis, and project management. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09).

OR

Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: business administration, industrial management, industrial engineering.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Field CP (15) position.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Veterans and Military Spouses will be considered along with all other candidates.

Army Tank-Automotive and Armament Command (TACOM)

Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

Agency contact information

Army Applicant Help Desk
Website
https://portal.chra.army.mil/hr_public?id=app_inq
Address
GM-W0K9AA US ARMY ARSENAL WATERVLIET
DO NOT MAIL
Watervliet, NY 12189
US

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