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• Operates light and heavy-duty vehicles such as passenger shuttle vans, shuttle carts/golf carts, pickup trucks, panel trucks, flatbed trucks, carryalls, sedans, crew cab pickup trucks, and sports utility vehicles which typically have an approximate gross vehicle weight of up to 4500 kilograms (10,000 pounds).
• Transports patients under non-emergency conditions to and from various locations
• Provides personal patient care duties during the transportation process
• Completes documentation related to transport such as tickets, fuel consumption, logs, and maintenance service records to document activities.
• Performs routine safety and maintenance checks on the vehicle to include, but not limited to, the addition of fuels or lubricants and the checking of tire pressure.
• Performs operator maintenance on one or more motor vehicles including platform trucks, van trucks, stake trucks, dump trucks, or patient transport vehicles, passenger shuttle vans, and cargo vans which typically have an approximate gross vehicle weight of more than 4,500 kilograms (10,000 pounds).
• Maintains cleanliness and professional appearance both the inside and outside of the vehicle.
• Provides courtesy rides to staff, Veterans, and visitors as needed to and from parking lots or garages and/or to and from buildings on the facility campus.
• Performs other related duties as assigned.

Work Schedule: Monday - Friday; Full - Time, 7:30am-4:30pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Pre-employment physical required
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To apply for this position, you must have the following qualifications:

A Quality Ranking Factor* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: "Cardiac Pulmonary Resuscitation Certification (CPR)". NOTE: Include a copy of your certification with your application."

*Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.


SELECTIVE PLACEMENT FACTOR (SCREEN-OUT) - A Selective Placement Factor (SPF) has been identified for this position. Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration.

The SPF for this position is: DRIVER'S LICENSE REQUIREMENT: Requires a current, valid state-issued Driver's License. (Note: We may not accept pictures. Please Do Not submit a copy of your license. This requirement will be verified if interviewed.)

~AND~

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

~AND~

SCREEN-OUT: Ability to do the work of a Motor Vehicle Operator without more than normal supervision. To qualify for this position, experience must include: operating various patient/passenger transport vehicles utilizing lift systems when loading/unloading patients/passengers; reading and understanding road maps to determine the most efficient and safest route to take; conducting driver maintenance and vehicle inspection; and utilizing work-issued communication devices (i.e., cell phone; two-way radio) to sufficiently communicate with dispatch and liaising with professional staff to expedite emergency. (Resume must clearly detail the above experience to receive credit.)


PHYSICAL EFFORT AND WORK CONDITIONS: While operating motor vehicles, the position exerts light physical effort in reaching, bending, turning or moving hands, arms, feet and legs to operate hand and foot controls. May need to exert effort to make emergency repairs, such as changing a flat tire. Frequently, bends, lifts and carries equipment, supplies or materials up to 40 pounds. Work is executed mostly outside operating vehicles in all kinds of traffic and weather on public roads and on the facility campus. The position is exposed to the possibility of traffic hazards. The position is exposed to dirt, fumes, grease and to the possibility of cuts, bruises, falls and broken bones when loading and unloading the vehicle.

Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

• Drive Safely
• Interpret Instructions, Specifications (mobile equipment operations)
• Operation of Equipment/Machinery
• Quality Ranking Factor
• Reliability And Dependability
• Without more than normal supervision
• Work Practices

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.