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Management and Program Analyst (FOIA and Correspondence Coordinator)

Department of Transportation
Federal Aviation Administration
ATO, Central Service Center, Management and Administrative Support Team, AJV-C640

Summary

The position is located within the FAA, Air Traffic Organization (ATO), Mission Support Services, Resource Management Group, Management and Administrative Support Team (MAST), Central Service Center (AJV-C64).

The position will serve as a Freedom of Information Act (FOIA) and Correspondence Coordinator within the Management and Administrative Support Team (MAST).

Overview

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Accepting applications
Open & closing dates
05/20/2026 to 06/09/2026
Salary
$115,711 - $150,426 per year

Salary range cited includes 27.26% locality pay.

Pay scale & grade
FG 13
Location
1 vacancy in the following location:
Fort Worth, TX
Telework eligible
Yes—Situational telework may be permitted in accordance with agency policy.
Travel Required
25% or less - The job may require up to 25% travel.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
13
Supervisory status
No
Security clearance
Not Required
Drug test
No
Bargaining unit status
Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Announcement number
ASW-ATO-26-CM194-98792
Control number
869852900

This job is open to

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Clarification from the agency

Open to Current Permanent AJV-C640 Group Wide Employees.

Duties

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This position provides oversight for staff responsible for administrative support in the areas of the Freedom of Information Act (FOI), Safety & Administrator's Hotlines, Congressional Inquiries, and general correspondence for the ATO. The incumbent will also perform a wide range of administrative and analytical duties in the conduct of projects and studies to improve the overall work operations of the assigned organization.

Serves as a subject matter expert (SME) in the administration of FOIA, Correspondence, and Safety &
Administrator's Hotlines programs, maintaining comprehensive and up-to-date knowledge of the
FOIA/Privacy Act and related disclosure laws, regulations, policies, guidance, and best practices. Provides
recommendations to management regarding these programs. Reviews policies, guidelines, and standard
operating procedures to identify the need for updates, revisions, or supplemental training.

Plans, schedules, and conducts analyses/studies of proposed program plans for accomplishing program
activities. Determines from a programmatic perspective the viability, consistency, and accuracy of plans
and projections, and conducts reviews to determine resource levels required to accomplish programs in a
sound and efficient manner.

Assists in the development and implementation of new or revised policies and procedures. Leads and/or
participates in work groups or teams to ensure continuous improvement of the FOIA and
Correspondence programs. Analyzes and coordinates responses to agency FOIA requests. Leads and/or
coordinates workshops and training sessions for employees. Gathers and analyzes data related to the
FOIA Program, Hotlines, and Correspondence programs. Oversees the quarterly briefing paper process.
Identifies and monitors trends; prepares reports; and shares findings with ATO Service Unit (SU)
leadership.

Develops procedures, systems, and methods for a variety of management functions and activities in one
or more of the following areas - productivity, work improvement and work methods, work
measurement, goals and objectives, business management, and information management. Reviews and
analyzes new and proposed regulations and policies to determine their impact on program operations
and management. Responsibilities will involve providing advice and support to management personnel
for best practices regarding information disclosure and privacy compliance, conducting assessments of
program effectiveness, developing, and maintaining tracking systems for FOIA requests and responses,
monitoring compliance with statutory deadlines, developing quarterly, annual, or interim reports as required.

Performs other duties as assigned.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Security Requirement: Moderate Risk (5): This position requires completion & favorable adjudication of a Tier 2 (T2) background investigation prior to appointment, unless a waiver is obtained and approved.

Qualifications

To qualify for this position, candidates must have at least one year (52 weeks) of specialized experience equivalent to the (FV-H or FG/GS-12) level that is typically in or related to the line of work of the position to be filled which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. Candidates must include specific examples in their work history to support how they meet the specialized experience.

Specialized experience includes: experience with the Freedom of Information Act (FOIA), the Privacy Act, and the ability to provide guidance to program offices and leadership on FOIA policies, disclosure determinations, and risk mitigation, including interpretation of exemptions under 5 U.S.C § 552.

QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS VACANCY ANNOUNCEMENT.

Special Note Concerning Knowledge, Skills and Abilities (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each (KSA's) in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA), listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Education

Education cannot be substituted for Experience.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list.

Salary: Pay setting is in accordance with PASS/ATO CBA.

Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume MUST have your official title, grade and series in your work history. You must also include specific examples in your work history to support how you meet the specialized experience statement listed under Minimum Qualifications.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Cindy Muckensturm
Phone
1 (817) 222-5894
Fax
1 (817) 222-5852
Email
cindy.a.muckensturm@faa.gov
Address
Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US

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