Clarification from the agency

This vacancy announcement is open to the public. This is a temporary position Not-to-Exceed (NTE) 4 years. This position allows for recurring and situational telework but does not qualify for full-time or remote telework.

The Administrative Office of the U.S. Courts, Office of the Deputy Director, Case Management
Modernization Office (CMM) is seeking an experienced Supervisory Information Technology
Program Manager (Product Owner) to join its team. This position reports to the CMM Chief Product Manager.

The Supervisory Technology Program Manager is the senior product functional lead in the solution layer and is accountable for setting CMM's product direction and ensuring delivery pods are aligned to an integrated strategic roadmap, CMM's backlog, and release outcomes. The incumbent arbitrates scope trade-offs, defines program-level requirements and acceptance expectations, and accepts increments across pods to ensure cohesive value delivery at scale.

The incumbent must have strong cross-functional collaboration skills across Agile Program Management Office (APMO), Program Acceleration & Transformation (PATT), architecture, quality, security, and data stakeholders; and experience operating in federal or regulated environments where traceability, compliance, and risk-aware delivery are required.

The duties of the position include, but are not limited to:

1. Driving the strategic product vision, roadmap, and prioritization to deliver business outcomes in alignment with the program release plan.
2. Leading solution-layer discovery and intake with court subject matter expert and pathfinders to shape the CMM backlog 1-2 Program Increment (PI) ahead of delivery.
3. Defining program epics, requirements, and acceptance criteria patterns so pods can translate intent into build-ready backlogs.
4. Arbitrating cross-pod scope, sequencing, and dependency trade-offs and escalating decisions through established governance pathways.
5. Coordinating with APMO release leadership and building value streams to align PI planning inputs, release readiness expectations, and integrated delivery priorities.
6. Accepting delivered increments across build pods against defined value and acceptance criteria, ensuring cross-cutting needs (data, security, compliance) are addressed.
7. Partnering with PATT change and onboarding leads to align product sequencing with adoption readiness, communications, and pathfinder rollout needs.
8. Establishing and governing product owner chapter standards for backlog quality, epic/story decomposition, and acceptance management across pods.
9. Running chapter rhythms to align product owners on priorities, resolve cross-pod inconsistencies, and continuously improve methods and guardrails.
10. Identifying risks across projects and managing dependencies to prevent bottlenecks.
11. Aligning project goals with organizational objectives and long-term strategic vision.
12. Managing expectations, communicating with program leadership, and building relationships with stakeholders.
13. Creating comprehensive roadmaps and allocating resources across pods.
14. Mentoring and coaching product owners to ensure consistent agile best practices.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:

• Serving as a supervisory product owner in a scaled, multi-team agile delivery environment with scaled planning and release governance.
• Managing portfolio backlogs, arbitrating scope trade-offs, and driving decision making under delivery constraints.
• Translating user needs into executable epics and acceptance criteria and partnering with design and engineering leads.

• Strong cross-functional collaboration skills across APMO, PATT, architecture, quality, security, and data stakeholders.
• Operating in federal or regulated environments where traceability, compliance, and risk-aware delivery.

• Agile Certified Practitioner (PMI-ACP)
• Certified Scrum Product Owner (CSPO)
• Professional Scrum Product Owner (PSPO)
• Safe Product Owner/Product Manager (POPM)

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.