Clarification from the agency

This vacancy announcement is open ONLY to current, permanent MDEO employees and current/former VA employees who are CTAP eligible.

Specific duties include:

• Planning, organizing and prioritizing multiple tasks simultaneously and meet deadlines in a fast-paced environment with attention to detail.
• Collaborating with each division within MDEO to ensure effective communication among business and technical authorities.
• Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with pressure and ambiguity.
• Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
• Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
• Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Identifying a need for and knows where or how to gather information, organizes and maintains information or information management systems.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-14.

Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: AD HOC may be available as determined by agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Analyst; GS-13 41892-A; GS-14 41891A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:05/20/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-13 position you must have served 52 weeks at the GS-12 level.
• For a GS-14 position you must have served 52 weeks at the GS-13 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level:

• Specialized Experience: The applicant must document experience planning, organizing, and prioritizing multiple concurrent assignments in a fast-paced environment, ensuring accuracy and adherence to deadlines. Frequent collaboration with cross-functional divisions within MDEO to facilitate clear communication between business and technical representatives. The applicant shows evidence of adapting to new information, shifting priorities, or unexpected challenges while maintaining effective performance. Applying knowledge of an organization's mission, operating procedures to accomplish program responsibilities. Communicating clearly and convincingly in both oral and written formats, tailoring information to varied audiences and actively listening to clarify needs or resolve issues. Experience showing sound, well-reasoned decision-making that considers risks and organizational impact. Experience includes identifying information needs, gathering relevant data, and maintaining organized information management systems to support program operations and reporting.

You may qualify based on your experience as described below: GS-14 Grade Level:

• Specialized Experience: The applicant must document experience managing complex, high-visibility program activities requiring advanced planning, prioritization, and coordination across multiple competing demands. Demonstrating extensive collaboration with leadership and multiple MDEO divisions to ensure effective communication, resolve complex issues, and align program objectives with organizational priorities. Work showing the ability to anticipate and adapt to changing conditions, evolving policy direction, and unexpected challenges, including guiding others through uncertainty. Experience includes applying comprehensive knowledge of an organization's mission, functions and policies to interpret guidance, influence program direction, and implement organizational requirements. Demonstrated mastery in communicating complex concepts to diverse audiences with clarity and authority to support strategic decision-making and build consensus. Experience reflects mature judgment in making high-impact decisions that consider long-term implications and advance organizational goals.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Collaborate - Ability to collaborate with each division within MDEO to ensure effective communication among business and technical authorities.
• Information Management - Identifies a need for and knows where or how to gather information, organizes and maintains information or information management systems.
• Task Management - Ability to plan, organize and prioritize multiple tasks simultaneously and meet deadlines in a fast-paced environment with attention to detail.
• Organizational Awareness - Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
• Communication - Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
• Decision Making - Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Flexibility - Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with pressure and ambiguity.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

This position will utilize a Structured Interview Assessment which includes a pass/fail score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the pass score to be considered. You will not be considered for the position if you score below the pass score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.