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Supervisory Human Resources Specialist (Employment Services Manager)

Department of Transportation
Federal Aviation Administration
Office of Human Resource Services, Aeronautical Center Human Resource Management Division, AHF-S210

Summary

Incumbent serves as the Manager of the Employment Services Branch and reports to the Regional Human Resources (HR) Director for the Aeronautical Center. The manager has oversight for planning, developing, executing and directing regional human resources management, compensation and employment programs including merit promotion, internal placement, recruitment, special placement programs and qualification determinations.

Overview

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Accepting applications
Open & closing dates
05/16/2026 to 05/20/2026
Salary
$111,779 - $173,292 per year

Salary includes a locality payment of 17.06%.

Pay scale & grade
FV J
Location
1 vacancy in the following location:
Oklahoma City, OK
Telework eligible
Yes—Situational
Travel Required
25% or less - The job may require up to 25% travel.
Relocation expenses reimbursed
No
Appointment type
Temporary - 1 year - may be made permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
NA
Supervisory status
Yes
Security clearance
Other
Drug test
No
Announcement number
AAC-AHR-26-AHFS210-98746
Control number
869436600

This job is open to

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Clarification from the agency

Open to current permanent FAA Employees - AHF Wide

Duties

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The incumbent provides direct supervision and technical guidance to Branch employees who are responsible for the delivery of recruitment, staffing, compensation, and position management services to customer organizations.

Serves as a key advisor to the Regional HR Director, varied organizations and customers and as a member of the HR Management Team. Advises management officials at all levels on applicable policies and regulations, collaboratively resolves problems of unusual difficulty or complexity and assures that all actions of the Employment Services Branch are in compliance with laws and regulations. Reviews workload reports regularly to assure that hiring time frames are being met and to adjust the workload to meet changing conditions and demands. The incumbent manages employment services for a designated Region of the FAA, covering thousands of employees located throughout the United States.


The incumbent assesses requirements and determines improvements that will enhance operations and the productivity of the Branch. Assesses current and future staffing needs based on organizational goals and budget realities, identifies opportunities to develop and market new products and services within or outside the organization, builds alliances with stakeholders and maintains the productivity and morale of the organization. Undertakes major challenges to achieve human resource management goals specified in corporate strategic initiatives and business plans.


Reviews and evaluates all phases of Branch activities to ensure compliance with statutory and regulatory requirements, agency policies, instructions and standards, including merit system principles. Determines overall program effectiveness and implements actions to strengthen any weaknesses detected. Identifies trends and/or deficiencies in program performance and develops/implements solutions and/or alternative actions to improve service delivery.


Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves technical problems and customer issues by selecting the most appropriate approach through established policies and procedures or developing new/unique approaches. Oversees/leads the organization in conducting internal assessments of program operations. Ensures activities are completed efficiently and in compliance with agency goals and metrics.


Contacts are primarily within the organization and client LOB/SOs with subordinates, peers, and higher-level managers to discuss the status of projects/programs and collaborate on developing workforce plans for the future. May have frequent contact with customers, other government entities, community organizations/groups and other external parties to interpret policies/procedures, present information, or for other program purposes.


Managerial duties include planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.


The incumbent and organizational performance is reviewed periodically by higher level management, usually through status reports and organizational performance measures. The work activities impact directly on project/program objectives for more than one organizational unit and for the major subdivision. The work activities affect the major subdivision's internal and external customers.

Performs other duties as assigned.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • A one-year supervisor/managerial probationary period may be required.
  • This position is Temporary NTE one year, may be made permanent.
  • The selectee will be duty located/stationed at the Mike Monroney Aeronuatical Center in Oklahoma City, OK.
  • Please review Required Documents & Additional Information.

Qualifications

Reference OPMs Group Coverage Qualification Standards for Administrative and Management Positions.

To qualify for this position at the FV-J, (FG/GS-14) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, (FG/GS-13) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position.

Specialized Experience:Leading or performing work in the HR functional areas of employment services (staffing and placement, qualifications, pay setting) and interpreting, applying and providing expert-level advisory services regarding a broad range of human resource management laws, regulations, policies and principles.

Applicants should provide examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement.

Education

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions; or Other Factors, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a HR Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

NOTES:

1) Some, all or none of the applicants may be interviewed.

2) Position will be filled in Oklahoma City, OK.

3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits

4) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

5) To confirm receipt of documents, please email Maria.Serna@faa.gov.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Carla Lumpkin
Phone
1 (424) 405-7322
Fax
1 (424) 405-7365
Email
carla.lumpkin@faa.gov
Address
Federal Aviation Administration
AWP Regional HR Services Branch
777 S. Aviation Blvd. - Suite 150
AHF-S110
El Segundo, CA 90245
US

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