Work and Family Life Specialist

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Clarification from the agency

Seeking SOFA. Please see the "Who may apply" section under the qualification section.

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Duties

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In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

Provides individual and group WFL education, training, information, and referrals to the military community.
Assesses customer needs related to a wide range of personal and family readiness topics, develops tailored plans, and provides a warm handover to appropriate resources in accordance with the "no-wrong door" service delivery model.
Monitors program usage, track data in the approved CNIC database, and ensure quality customer service.
Delivers a full range of WFL programs and services across multiple platforms, including in-person, virtual, and afloat settings.
Collaborates with command leadership, prevention personnel, and other stakeholders to develop training plans based on community needs assessments and execute effective education services.
Provides backup support across all WFL programs areas as required.
Provides direct service delivery, consultation, and group training to strengthen the well-being of Sailors and their families in the following specialty areas:
- Transition Assistance: Facilitates and conducts program components for separating service members and their families, coordinating with inter-agency partners (e.g., DoW, DOL, VA) to meet legislative requirements and prepare individuals for success in civilian life.
- Career Support and Volunteer Coordination: Assists service members and families with career and educational goals by providing individual and group services in resume development, interview skills, and job search strategies. Manages the volunteer coordination program to provide job skills opportunities.
- Relocation Services: Implements and coordinates relocation services, including developing newcomer orientations, providing permanent change of station and sponsorship training, and maintaining community resource information in official relocation databases to assist with the stress of military moves.
- Deployment and Mobilization Readiness: Conducts a full range of deployment cycle support services (pre-, mid-, and post-deployment) for service members and families, including command consultation and support for Family Readiness Groups (FRGs).
- Ombudsman Support: Provides program guidance, coordinates basic and advanced training, and serves as an advisor to the local Ombudsman Assembly and commands to ensure program effectiveness.
- Emergency Response and Case Management: Provides Emergency Family Assistance (EFA) services during crises through information, referral, and emergency case management, using the designated accountability and assessment system to track needs and assistance.
- Exceptional Family Member Program (EFMP) Support: Serves as a liaison to minimize barriers for families with special needs by providing information and referral, coordinating with medical and community entities, and ensuring a warm hand-off to an area EFMP case liaison.
- Financial Readiness: Provides comprehensive personal financial readiness education, training, and counseling on topics such as debt management, budgeting, credit, and investing. Conducts training to support leaders in recognizing and addressing financial problems.
- Life Skills Education: Delivers a wide variety of evidence-based training in a group or individual setting on topics including, but not limited to, Stress and Anger Management, Communication Skills, Parenting, Suicide Prevention, and Healthy Relationships.
Plans, manages, and evaluates WFL programs in accordance with FFSP certification standards.
Maintains administrative records, manage data, and ensure compliance with all DOW, Navy, and CNIC policies and directives.
Analyzes new legislation and policies to determine the impact on program operations and making recommendations for adjustment.
Compiles and evaluates program data from diverse sources to develop comprehensive reports on program effectiveness, using authorized survey processes and measurement tools to identify community trends and needs.
Consults with and brief leadership on findings and recommendations for program improvement.
Develops and reviews standard operating procedure (SOPs), participates in strategic planning, and identifies resources required for service delivery.
Develops marketing strategies, prepare informational materials, and network with stakeholders to promote WFL programs and other DoW resources.

Requirements

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Conditions of employment

Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
This position requires incumbents to obtain and maintain an official passport.
Valid, state-issued driver’s license is required.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

Ph.D. or equivalent graduate degree; or three (3) full years of progressively higher-level graduate education leading to a degree appropriate to the position.

OR

Three (3) years of progressively responsible specialized experience in planning, managing, coordinating and/or implementing outreach for Personal and Family Life Readiness or Quality of Life Programs, such as Life Skills Education, Deployment Support, Personal Financial Management, Relocation Assistance, Transition Assistance, Employment Assistance, Family Emergency Response, Ombudsman Program, and Exceptional Family Member Program.

OR

A combination of education and progressively responsible specialized experience that provided knowledge equivalent to a subject-matter field appropriate to the position.

Education

This position does not have a positive education requirement.

Additional information

This position us located at CNRK Chinhae and CNRK Busan. If selected, relocation to the local commuting area (50 miles) is required.

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

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To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 05/29/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12958607It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

CNRJ NAF Human Resources

Phone: 81-468-16-5446
Email: FFR_NAFRecruitment@us.navy.mil

Address: Commander, Navy Region Korea
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Required Documents

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The following documents are required at the time of application:

Resume: two-page limit, learn more here - Resume Requirements
Proof of education: official transcripts only if qualifying all or in-part based on education; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating.
Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable)
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Family member of overseas Preference: Provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application, Official no fee Passport.
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note:
All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.

The complete application package must be submitted by 11:59 PM (EST) on 05/29/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12958607It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

CNRJ NAF Human Resources

Phone: 81-468-16-5446
Email: FFR_NAFRecruitment@us.navy.mil

Address: Commander, Navy Region Korea
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.