Clarification from the agency

This is an "Internal" announcement open to current, permanent VA North Texas Health Care System (VANTHCS) facility employees ONLY, to include: Dallas, Bonham, Garland, Plano, Duncanville, Fort Worth, Grand Prairie, Denton and Tyler. and CTAP eligible applicants.

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Duties include, but are not limited to:

Administrative Management

Administrative Management 25 percent Provides overall administrative management for the organization, Interprets VA, Joint Commission, OIG and other regulatory agencies' administrative policies, develops local policies and procedures, makes determination on administrative requirements, makes determination on administrative requirements, inspects administrative and facility operations and provides advice and recommendations to the Medical Administrative Officer and Executive Staff. Applies new policy, provides advice on requirements, maintains administrative systems and prepares administrative paperwork.

Data Management

Analyzes a variety of reports and databases for compliance and wait time performance measures such as AEG, no show, encounter activity, registration and pre-registration, eligibility, patient funds accounts activities, consult reporting, wait lists, OEF/OIF, KLS, VSSC, clinic management, i.e. cancellation, utilization, and set up, and other Fort Worth reports. Gathers, identifies and analyzes data to develop recommendations and implement action plans to implement new or improve existing effectiveness, efficiency, and appropriateness of practices and to resolve MAS substantive problems. Reviews, drafts and makes recommendations for the Medical Center policies and procedures for assigned programs consistent with VHA directive, and VISN guidance to ensure local compliance issues are addressed. Develops and deploys systems of internal monitoring to identify potential organizational risks. Conducts and coordinates focused wait time investigations in areas of concerns. Utilizes these for compliance indicators, and/or other established evaluation and audit techniques in order to monitor compliance and noncompliance within the Medical Center. Conducts risk assessments and uses these results as a foundation to document and develop Medical Center compliance with wait time performance measures as they relate to VHA Directives.

Budget/Financial Management

Budget/Financial Management 20 percent Monitors budget expenditures, formulates, justifies, and executes budget expenses for the section. Advises Fort Worth MAS Medical Administration Officer (MAO) of budgetary and finance issues. Analyzes prior years expenditures and requirements to forecast and prepare budget to ensure full financial support and obligations for expenditures for patient care.

Supervisory Personnel Management

Plans, directs, manages and supervises MAS Fort Worth employees, both technically and administratively. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Develops, modifies, and/or interprets performance standards. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate employee work performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within-grade increases. Hears and resolves employee complaints and refers serious unresolved complaints to higher level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or arranges for training (formal and on the job) to maintain and improve job performance. Encourages self-development. Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Explains classification determinations to subordinate employees. Meets with clinic and VA North Texas managers to assess customer satisfaction, explain MAS organizational unit policy and procedures, and resolve problems that arise, Provides or ensures that subordinate provide costumer guidance and training.

Work Schedule: Monday - Friday 7:30 am - 4:00 pm
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Specialist (Health Administration)/PD093780
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position at the GS-09 level, you must meet one of the following:

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Medical Administrative Specialist - Qualifying specialized experience includes knowledge of a wide range of medical center administrative concepts, principles, and practices; provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients; reviewing data and information for trends, problem areas, and makes recommendations to management to resolve issues; interpreting rules, regulations, policies, and procedures to make sound decisions; and identify and analyze complex problems or situations with a range of variables. Uses multiple database applications to accurately and effectively administer, oversee and track trainees; Serves as Automated Data Processing Applications Coordinator for all trainees; Wide range of analytical, administrative, management, operational and educational duties involving analysis of program content, development of milestones of long-range projects.
OR
Education: Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. (TRANSCRIPT REQUIRED).
OR,
Combination: equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level.

NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment: Work is generally performed in an office setting. A moderate amount of walking and standing is required when attending meetings and conferences, and in visiting other offices and buildings.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.