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Training Administrator

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located in the Education and Learning Resource Service, Salt Lake City Health Care System (VHASLCHCS). The incumbent is the system administrator for the Talent Management System (TMS) for VHASLCHCS and training specialist for multiple educational programs throughout VHASLCHCS.

Overview

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Accepting applications
Open & closing dates
05/14/2026 to 05/21/2026
Salary
$61,722 - $97,087 per year
Pay scale & grade
GS 9 - 11
Location
1 vacancy in the following location:
Salt Lake City, UT
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBSU-12958523-26-KDP
Control number
869239700

This job is open to

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Clarification from the agency

Current, permanent employees of the Veterans Health Administration (Nationwide) and CTAP

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Duties

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Some of the duties associated with this position include, but are not limited to the following:

  • Identifies and modifies TMS training items or assignment profiles based on guidance provided by public law, national directives, local policies, or subject matter experts.
  • Serves as TMS administrator; account creation and modification; creating reports; collaborating with program coordinators for content, trains others on TMS functions; troubleshoot irregularities; communicating with stakeholders and end users.
  • Planning, administering, or evaluating programs designed to develop employees and manage learning in the organization.
  • Interprets local, VISN, National, and other regulatory body policies, goals, regulations and statues, applying new methods to resolve complex issues.
  • Participates in all phases of planning, implementing and administering a training program which is responsive to immediate and long-range needs and goals or the organization.
  • Responsible for training program administration including identification of training courses, dissemination of course information to individuals, and answering inquiries related to training programs.
  • Reviews and incorporates training mandates and guidelines from VHA, Joint Commission, OSHA and other accrediting bodies mandated into education programs to meet the intent of the standards ensuring staff are provided adequate and appropriate training based on requirements and position.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday; 7:30am to 4:00pm or 8:00am to 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Training Administrator/PD148020 and PD148030
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07 and for a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Preferred Experience: VHA experience in Talent Management System with system troubleshooting issues. Developing educational programs and courses based on needs and evaluating program effectiveness. Organizing and coordinating educational activities along with instructing/facilitating course programs. Conducting evaluations, analyzing data, and improving processes based on outcomes. Experience in policy and SOP development and regulations.

Individual Occupational Requirement: The Training Administrator position requires an Individual Occupation Requirement that will need to be met. Your resume will be reviewed regarding the Individual Occupational requirement to ensure that the Individual Occupational Requirement is met. Please understand this is required in addition to the required Grade Requirements.

  • Education: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled. OR
  • Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include:
  1. Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
  2. Supervising or administering a training program.
  3. Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
  4. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.
In addition to the Individual Occupational Requirement, you must also meet the below grade requirements

You may qualify based on your experience and/or education as described below:

GS-09 grade requirements
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Utilizes MS Word software to execute several office automations functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; and formatting letters, reports and memoranda. Utilized MS Excel spreadsheet software to develop and change spreadsheets in order to graphically display data. Responsible for training program administration including identification of training courses, dissemination of course information to individuals, and answering inquiries related to training programs. Designs reports as required for individuals, Service Chiefs, Medical Center Director and VISN staff as directed linking education curriculum with medical center mission and strategic directives. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education beyond 1 full year of graduate level education. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
GS-11 grade requirements
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert knowledge to instruct others and troubleshoot user problems in accessing and launching online courses. Working knowledge of the VA Profile Maintenance system in order to verify TMS users are correctly identified in PM & TMS systems and to troubleshoot problems with inconsistent information in these systems when these inconsistencies affect employees' ability to successfully log on to TMS. Independently develops, coordinates, instructs, evaluates, and manages nonprofessional courses which are standardized and well-organized. Reviews and incorporates training mandates and guidelines from VHA (local, VISN and National), Joint Commission, OSHA and other accrediting bodies' mandates into education programs to meet the intent of the standards ensuring staff are provided adequate and appropriate training based on requirements and position. Serves as TMS administrator; account creation and modification; creating reports; collaborating with program coordinators for content, trains others on TMS functions; troubleshoot irregularities; communicating with stakeholders and end users.
    OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education beyond Master's or equivalent graduate degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

VISN 19 HR Contact Center
Phone
719-227-4600
Email
V19USAJOBS@VA.GOV
Address
VA Salt Lake City Health Care System
500 Foothill Drive
Salt Lake City, UT 84148
US

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https://www.va.gov/jobs/

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