This is an advance level Commissary Management Specialist (CAO) position designed to give the incumbent the necessary training and work experience to develop over time to the full-performance target grade level. In a developmental capacity, the incumbent provides assistance to Zone Managers, Store Directors, and CAO teams on day-to-day, straightforward operational issues and/or problems. The incumbent assists CAO store personnel to increase performance in CAO activities.
Summary
This is an advance level Commissary Management Specialist (CAO) position designed to give the incumbent the necessary training and work experience to develop over time to the full-performance target grade level. In a developmental capacity, the incumbent provides assistance to Zone Managers, Store Directors, and CAO teams on day-to-day, straightforward operational issues and/or problems. The incumbent assists CAO store personnel to increase performance in CAO activities.
This is an advance developmental position. Work assignments are progressively complex and intended to broaden your skills and provide you with practical experience to prepare you to perform at the target grade level.
GS-1144-11 Target 12
Serves as the Computer Assisted Ordering (CAO) advisor.
Responsible for providing guidance to Zone Managers and individual commissary management teams on CAO operations.
Provide authoritative Technical CAO expertise.
Conduct special studies and propose options for difficult problems.
Provide policy recommendations and best practices.
Provide leadership and technical support in CAO lifecycle management.
Non-Competitive promotion to the target-grade level is primarily dependent upon these three conditions: (1) the continued assignment of the appropriate higher-level duties and responsibilities; (2) the incumbent meeting the official qualification requirements and satisfying the time-in-grade requirements of the target-grade position; and (3) the incumbent performing satisfactorily in the current developmental position.
At the target grade level, the major duties are:
GS-1144-12 Full Performance
Applies a thorough knowledge of commissary store operations in order to provide assistance to Zone Managers, Commissary Officers, and CAO teams on day-to-day operational issues and/or problems.
Performs analysis and provides technical advice and assistance in the area of CAO program operations.
Provides technical inspection and assistance visits to commissaries and provides on-the-job training to store CAO personnel, as necessary.
Acts as a liaison between management, employees and CAO teams on CAO issues.
Monitors key performance indicators; identifies trends, anomalies within the data, as well as root causes: and transforms data into actionable items to bring about necessary change and resolution of problems.
Provides a variety of reports and other written work products and prepares and delivers briefings in both formal and informal settings. Based on a thorough knowledge of the CAO function, briefs Area Directors, Zone Managers and
Commissary Officers on the impact of such policies and/or procedures and gathers substantiating data when recommending any changes necessary to ensure efficient and effective implementation.
Males born after 12-31-1959 must be registered with or exempt from Selective Service.
Appointment is subject to a suitability or fitness determination, as required.
Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
May be subject to a probationary/trial period.
Must complete a Conflict of Interest Questionnaire.
Must sign a Mobility Agreement upon accepting a job offer from HR.
Direct deposit of pay is required.
Qualifications
You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the grade level(s) for which you are applying.
At the GS-11 grade level, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education.
At the GS-12 grade level, you can meet minimum qualifications only through having the required specialized experience.
Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include:
Managing a commissary store, supermarket, or similar type of commercial retail food store.
Managing a department in a retail food store.
Planning, standardizing, or controlling operations in an assigned group of retail food stores.
Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information.
Qualifications For GS-11: (A) one year of specialized experience equivalent to at least the GS-9 grade level, OR (B) Ph.D. or equivalent doctoral degree or three full years of progressively higher graduate level education leading to such a degree, or LL.M. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-12: One year of specialized experience equivalent to at least the GS-11 grade level.
You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date.
Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information.
For GS-11: You must have 52 weeks of Federal service at or equivalent to GS-9.
For GS-12: You must have 52 weeks of Federal service at or equivalent to GS-11.
Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligible candidates (an announcement opened to the public) or under a direct hire authority.
As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies:
Commissary Operations
Problem Solving
Communication
Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None
Education
GS-11: Transcripts . Required when using education to meet qualifications or when education is required.
GS-12: For this grade level, you must meet the qualification requirement through experience alone. You may not use education to qualify.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Additional information
Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention.
Applicants with financial difficulty are not automatically removed from consideration.
Selectees are required to complete an online onboarding process.
PCS is authorized. If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses.
Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.
This position is being recruited at both the grade levels GS-11 and GS-12. If selected at the GS-11 grade level, you may be non-competitively promoted to the full performance GS-12 grade level when all statutory and regulatory requirements have been met, performance is satisfactory, and when recommended by the supervisor. Promotion is not guaranteed.
Additional vacancies may be filled from this announcement up to 90 days after the closing date.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
Not selecting an eligibility.
Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
Submitting encrypted documents or uploading Adobe portfolio documents.
Submitting any document that contains a photo or image of you.
Including social media links, inappropriate material/content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
Overstating your qualifications and/or experience in your application materials or questionnaire responses.
Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities. Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
Selections are subject to restrictions of the DoD referral system for displaced employees.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, contact information (preferred method of communication) and the following for each listed job experience: Job title, Employer's name and location; Employment beginning and ending dates (Month/Year); and a detailed Description of the Duties performed. If it is a federal civilian position, you must also include Job series (Occ. Code on SF50) and grade. Part-Time employment MUST include the number of hours worked for each job entry.
To obtain copies of your SF50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit the following:
A copy of your most recent SF50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Increases, and SF50s with an effective date more than one year old. You may need to submit more than one SF50 to show you meet this requirement.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
DECA HQ
1300 Eisenhower Street
Fort Lee, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.
If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, contact information (preferred method of communication) and the following for each listed job experience: Job title, Employer's name and location; Employment beginning and ending dates (Month/Year); and a detailed Description of the Duties performed. If it is a federal civilian position, you must also include Job series (Occ. Code on SF50) and grade. Part-Time employment MUST include the number of hours worked for each job entry.
To obtain copies of your SF50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
All DeCA employees, regardless of location or human resources provider, submit the following:
A copy of your most recent SF50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Increases, and SF50s with an effective date more than one year old. You may need to submit more than one SF50 to show you meet this requirement.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
DECA HQ
1300 Eisenhower Street
Fort Lee, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.
If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
