REPRESENTATIVE DUTIES

• Supervises and provides guidance to operational support staff involved in case management data-entry and quality control, ensuring the veracity of data and automated systems. Works with the PACTS Administrator in addressing operational or systems problems, ensuring solutions are determined and implemented.
• Supervises, develops, and mentors operational support staff. Plans work to be accomplished by subordinates, including the setting of priorities and time schedules and establishing standards. Assigns work fairly and consistently, considering the difficulty of the work and employee capability. Reviews, advises, and assists with work in progress. Approves, revises, or redirects completed work, providing guidance as required.
• Acts as a primary contact for support staff, officers, and management on a variety of administrative functions. Communicates and responds to management requests regarding operations support. Hears and resolves complaints, assists with personnel issues when possible, and effects disciplinary actions when required.
• Coordinates and communicates office procedures with subordinates. Keeps subordinates informed of the policies and procedures of the organization as a whole. Conducts staff meetings, provides information, and answers procedural questions.
• Monitors and approves leave for subordinates; certifies bi-weekly time and attendance records.
• Evaluates subordinates' performance and recommends disciplinary action. Identifies, coordinates, recommends, and provides relevant professional development and training for subordinates.
• Prepares petitions, orders, and papers essential to probation and pretrial services. Compiling information for investigations, formatting, typing, and editing presentence and pretrial reports, including violation reports and preliminary interview reports for the court, developed by officers, often under pressure of short deadlines. Prepares letters, memoranda, appointment notices, and composes routine correspondence for officers.
• Provides assistance with the administrative functions of the office by greeting visitors, receiving incoming calls, answering routine inquiries, maintaining officers' calendars, and taking minutes of staff meetings.
• Records chronological entries in case files and enters case files and statistical data into automated databases.
• Prepares and organizes case files at the direction of Probation Officers and in accordance with established office policies and procedures. Receives and transfers case files from and to other districts. Prepares and maintains investigative files, entering data into case tracking system.
• Electronically submits appropriate documents to the Bureau of Prisons and Sentencing Commission.
• Conducts criminal record checks through local or national law enforcement systems.
• Accepts monthly reports in the absence of the officer at his/her direction and reviews reports for completeness. Provides list of delinquent reports to officers and transmits letters to clients concerning delinquent reports.
• Advises offenders/defendants reporting from prison or from court on officer assignment and procedures.
• Assists Probation Officers in conducting limited scope criminal history database inquiries and compile limited scope criminal history/profiles. Submit collateral record inquiries and assist in record collection as needed.
• Receives and routes incoming and outgoing mail and materials.
• Performs other duties as assigned.

Conditions of employment

• Must be a U.S. citizen or meet the citizenship requirements for employment in the Judiciary. Visit the Court's web site at http://www.uscourts.gov/Careers/CareerCitizenshipRequirements.aspx for additional information on citizenship requirement.
• Selectees are subject to a background investigation, including fingerprinting, and subsequent favorable suitability determination.
• This position is subject to mandatory electronic funds transfer (direct deposit) for payment of salary.
• Travel including overnight, within and outside the district, is required.
• The Court requires employees to adhere to the Code of Conduct for Judiciary Employees, which is available for review on the Court's web site at http://www.uscourts.gov/RulesAndPolicies/CodesOfConduct.aspx.

Qualifications

One year of specialized experience, including at least one year as a CL-23, is required.

Specialized experience is progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and that involve the routine use of specialized terminology and automated software and equipment for word processing, data entry and/or report generation.

The ideal candidate will be detail oriented, highly organized and self-directed; demonstrate initiative and the ability to consistently exercise good judgment; possess thorough knowledge of federal and local operational processes and procedures and the use of supported applications and corresponding date entry standards; possess the ability to respond to competing priorities and work effectively with a variety of staff, providing quality service and resolving difficulties while complying with rules and regulations as well as skill in problem solving, effective communication, both verbal and written, and training; and maintain a professional demeanor and appearance at all times.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your specialized experience as it relates to fundamental competencies, identified in the Qualifications section above, required for this position.