Clarification from the agency

This position is open to the public. This position allows for situational and recurring telework, but does not qualify for fulltime or remote telework.

The Administrative Office of the U.S. Courts (AO), Case Management Modernization (CMM) Program Office, is seeking an experienced IT Specialist (Policy & Planning/System Administration) to coordinate technical change management activities related to security configurations, policies, tooling updates, and other security-impacting changes.

The incumbent helps ensure changes are properly assessed, approved, documented, implemented, and validated to reduce risk and meet compliance expectations and operational continuity across delivery pods.

The incumbent must have strong analytical, organizational, and problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders; manage multiple priorities under demanding circumstances and time constraints; coordinate across teams and release cadences; and support secure and consistent execution of change management processes.

The duties of this position include, but are not limited to:

1. Managing security-related change intake, security impact assessment, approvals, and implementation coordination across delivery pods as part of the CMM's broader change and configuration management function.
2. Running technical change management processes for security configurations, policies, and tooling updates aligned to the security workstream.
3. Coordinating vulnerability remediation sequencing with delivery backlogs and release trains to reduce security risk while minimizing disruption to program delivery.
4. Maintaining change records, approvals, implementation documentation, and evidence artifacts required to support auditability, risk management, and compliance outcomes.
5. Partnering with the incident handler, platform operations, and other stakeholders to support emergency change paths, post-change validation, and timely response to operational security needs.
6. Providing change governance input to security workstream leadership and supporting consistent execution of change management practices across pods.
7. Monitoring technical changes for completeness, readiness, implementation quality, and post-implementation follow-through.
8. Supporting process improvement efforts related to technical change governance, documentation, and operational coordination.
9. Communicating change status, risks, dependencies, and issues to stakeholders and leadership as appropriate.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience in each of the following:

1. Leading or coordinating technical change management activities supporting software development, software security, infrastructure, platform services, or related technical environments.
2. Managing technical change intake, impact assessment, approvals, implementation coordination, or validation activities for security-impacting changes.
3. Supporting vulnerability remediation workflows, remediation prioritization, or governance activities across multiple technical or engineering teams.

• ITIL 4 Foundation
• AWS Certified Cloud Practitioner
• Certified Change Management Professional (CCMP)

1. Experience leading technical change management in the context of software development, software security, infrastructure, or platform services in regulated environments.
2. Familiarity with vulnerability management workflows and remediation governance across multiple engineering teams.
3. Strong documentation discipline for change records, approvals, and verification evidence.
4. Experience working in multi-pod agile delivery models with coordinated cadences and releases.
5. Experience working in cross functional multi-disciplinary environments.
6. Demonstrated problem-solving and communications skills.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.