The nature of this assignment includes processing actions subject to a wide variety of rules and regulations and requires technical evaluative work of an administrative function. This position must be able to complete assignments independently, as well as provide technical assistance to Resident Engineers in planning and administering the administrative operations of the construction project. Performs nonstandard technical clerical assignments based on a changing mix of duties required by project status or emergent issues.
The work of this position is properly classified in the GS-303 series. This series includes positions the duties of which are to perform or supervise clerical, assistant, or technician work for which no other series is appropriate. The work requires a knowledge of the procedures and technique involved in carrying out the work of an organization and involves application of procedures and practices within the framework of established guidelines.

The major duties and responsibilities include, but are not limited to:

• Knowledge of administrative office management is sufficient to manage and meet administrative office needs.
• Establishing procedures, documenting administrative steps or sequences and coordinating office work with multiple parties
• Knowledge of automated personal computer systems and software (Microsoft Word, Excel, Power Point, etc.)
• Prepares and generates varied documents, completes reporting requirement, and tracks office or construction project funds
• Knowledge of troubleshooting operating problems with hardware/software sufficient to identify nature and source of problems occurring during processing, analysis and diagnosis malfunctions, and plan and implement solutions.
• Implement decisions by taking corrective action and/or report system information to appropriate sources
• Knowledge of grammar, spelling, punctuation, capitalization, formatting and administrative practices sufficient to prepare correspondence, reports and complete other miscellaneous clerical or administrative assignments
• Knowledge of basic bookkeeping, record keeping and mathematical computation skills sufficient to maintain/retrieve records and ensure accuracy of varied projects
• Knowledge of federal related travel processes and procedures sufficient to make plans, develop itineraries and complete expense reports
• Knowledge of Time and Attendance policies and procedures, as well as the ability to accurately calculate and maintain T&A records for office staff
• Exercises judgment when interpreting and adapting guides to work situations and determines efficient and effective work approaches to accomplishing office missions.
• Responsibilities are to have or acquire a working knowledge for processing of Contract Changes, Submittals, Progress Payments, Claims/Appeals, as well as other forms, reports and data.

Work Schedule: Monday thru Friday, 8:00am to 4:30pm
Compressed/Flexible: May be Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/ PD#135490
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Conditions of employment

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/20/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: experience providing administrative and customer support services; including processing customer requests or orders, reviewing information for accuracy and timeliness, maintaining records or tracking data, and communicating effectively with customers or staff to answer questions and resolve issues.

You will be rated on the following Competencies for this position:

• Accountability
• Administration and Management
• Attention to Detail
• Clerical
• Compliance
• Computer Skills
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork
• Technical Credibility
• Technical Problem Solving
• Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is primarily sedentary with some walking, standing, bending and carrying of lightweight objects

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Initiates records, maintains records, and disposes of records for Veterans and medical facilities. Files and maintains completed action documents to include product order requests from Veterans and medical facilities. Performs varying duties which are not completely standardized or prescribed such as: tracking spreadsheets for order card and phone call workload, credit card reconciliation, researching off contract device items, quality control evaluation for miss addressed orders, foreign medical problem resolution for overseas Veterans; and miscellaneous office procedures. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from San Juan, Puerto Rico. This includes all locations that fall within a 50-mile driving distance from VA Medical Center, Resident Engineer Office, 10 Casia Street, San Juan, PR 00951

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Area of Consideration: Eligible applicants will be reviewed and referred in the following order:

• All current, permanent VA Employees in the Office of Acquisition, Logistics &Construction
• All other current, permanent VA employees
• All other applicants (if status)

During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions