Clarification from the agency

First consideration will be given to current permanent employees of the Puget Sound VA Health Care System. Second area of consideration is current permanent VISN 20 employees. Third area of consideration is current permanent Veterans Health Agency (VHA) employees.

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Duties include but are not limited to:

• Provides support in the development of organizational structures and processes to ensure optimal operations.
• Proactively identifies and solves problems before they become significant.
• Analyzes, summarizes, identifies, interprets and evaluates significant trends.
• Makes programmatic recommendations based on analysis.
• Prepares reports, justifications, charts, graphs, statistical and narrative data or briefings and presentations.
• Manages requests for administrative action and delegates within the sections assigned, including need for clinical information, data pulls, controlled correspondence and suspense items.
• Acts as a liaison between patients and the service line.
• Ensures administrative and regulatory requirements are met, including review and interpretation of directives, handbooks, policies, instructions, regulations and delegations of authority.
• Participates in healthcare system committees and groups.
• Directs the development and submission of Human Resources actions and documentation for matters involving recruitment, promotions, performance, awards and recognition, position classification, training, disciplinary action, and competency assessments for Federal Wage, Title 5, Title 38 and Hybrid Title 38 pay systems.
• Provides expert advice to clinical managers and supervisors regarding Human Resource issues.
• Provides a full range of supervisory duties for clerical staff.
• Conducts interviews for positions; making recommendations for appointment, promotion or reassignment.
• Plans and assigns work to be accomplished.
• Evaluates work performance of subordinates including performance plans and competency assessments.
• Performs disciplinary and reprimands as necessary.
• Identifies developmental and training needs of employees to include management and tracking.
• Serves as a Control Point Official responsible for day to day management, oversight and reporting of fund control points for assigned sections/departments.
• Provides advise to the Business Officer regarding management of program personnel, budgetary and finance issues.
• Develops budget estimates to make resource allocation recommendations and decisions.
• Assists with organizational structure development for Time & Leave units, providing oversight and tracking of timecard exceptions.
• Provides oversight of Equipment Inventory Lists (EIL) within the service, ensuring that annual inventories are completed.
• Manages requests for supplies and equipment and determines future equipment needs.
• Provides oversight and decision making for space and key assignments, including supporting requests for major construction.
• Provides oversight of the service line emergency preparedness program.
• Reviews and interprets new and existing directives, handbooks, polices, instructions and regulations for potential impact on program objectives, operating policies and work operations.
• Participates in quality improvement activities.
• Ensures communications are accurate, professional and completed, and that written documents are completed using organizations formats/guidelines.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is GS 11.

Work Schedule: Monday-Friday, 7:30am to 4:00pm
Telework: This position may be authorized for telework. This position is eligible to telework on an as needed (ad hoc) basis, determined by the needs of the service. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual or remote position.
Position Description/PD#: Supervisory Administrative Specialist/PD40784A and PD41398A
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not authorized.
Permanent Change of Station (PCS): Not authorized.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 05/22/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

• For a GS 11 position you must have served 52 weeks at the GS-9. For a GS 9, you must have serviced 52 weeks at the GS 7.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

Minimum Qualifications GS 9:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS7 in the normal line of progression for the occupation in the organization that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position.
  • Examples of specialized experience would typically include, but are not limited to: knowledge of clinical operations and workload management in healthcare delivery systems; knowledge of human resources procedures; knowledge of basic budget and accounting principles; ability to analyze current or projected operational programs in order to establish priorities and milestones; knowledge of analytical tools and techniques used to gather, analyze and report and/or present information; skilled in oral and written communication in order to prepare and present recommendations and solutions regarding complex issues. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Education must have been obtained in an accredited college or university. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience equivalent to GS 7 described above to meet the total experience requirements. Education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED.

Minimum Qualifications GS 11:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 9 in the normal line of progression for the occupation in the organization that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position.
  • Examples of specialized experience would typically include, but are not limited to: ability to apply knowledge of healthcare system guidelines and standards to improve the efficiency and effectiveness of programs; Administrative management to include Human Resources, contracting, procurement, space, and capital equipment management; skilled in oral and written communication in order to prepare and present recommendations and solutions regarding complex issues; knowledge of basic budget and accounting principles and techniques; knowledge of analytical tools and techniques used to gather, analyze and report and/or present information in a cohesive and relevant format (e.g., flowcharts, decision trees, demographic analysis, forecasting and feasibility or needs assessment studies; reports, proposals, charts, graphs, workload trends and resource needs).
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a successfully completed a Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher-level graduate education leading to such a degree OR LL.M, if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Education must have been obtained in an accredited college, or university. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED.
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of successfully completed graduate level education (beyond a master's degree) and specialized experience equivalent to the GS 9 as described above to meet total experience requirements. (Only education in excess of a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree is credible.) Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Education must have been obtained in an accredited college, or university. Education cannot be credited without documentation. TRANSCRIPTS REQUIRED.

You will be rated on the following Competencies for this position:

• Leadership
• Managing Human Resources
• Customer Service
• Communication
• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary and performed in a typical office setting. Some slight physical effort may be required. Routinely walking around the Medical Facility.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Resume Reminder - Your resume must include the following information for each job listed:

• Job title
• Duties (be as detailed as possible)
• Month & year start/end dates (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Series and Grade, if applicable, for all Federal positions you have held

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.