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Program Coordinator

Department of State
Department of State - Agency Wide

Summary

This position is assigned to the Revocation and Coordination Division, Office of Screening, Analysis, and Coordination, Visa Services Directorate, Bureau of Consular Affairs (CA/VO/SAC/RC). The incumbent responds to questions and inquiries regarding visa screening and vetting policies and processes, advocates for VO interests on visa screening cases, and coordinates and negotiates between NCTC and State Department on visa screening procedures and specific case outcomes.

Overview

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Accepting applications
Open & closing dates
05/08/2026 to 05/22/2026
Salary
$121,785 - $158,322 per year
Pay scale & grade
GS 13
Location
Washington, DC
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be required to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CA-2026-0128
Control number
868577300

This job is open to

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Clarification from the agency

U.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., career Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP

Duties

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  • Serves as the principal subject matter expert on all aspects of visa screening and vetting at the National Counterterrorism Center.
  • Provides guidance and recommendations to Department offices and to other members of the intelligence community, including interagency representatives on the National Counterterrorism Center and other counterterrorism entities.
  • Serves as a subject matter expert on the full range of policies and procedures affecting visa screening and vetting performed within the National Counterterrorism Center.
  • Plans, leads, and conducts in-depth studies and analyses of critical and emerging issues related to the interpretation and application of visa screening and vetting policies and procedures at the National Counterterrorism Center.
  • Reviews, advises, and consults with analysts and consular officers at overseas posts in the processing of visa applications and visa revocation requests flagged for security concerns.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

Experience explaining and interpreting visa screening and vetting policies, and procedures.

Experience evaluating the results of comprehensive analyses of visa screening and vetting program operations.

Experience providing consultation on cases that require in-depth interagency coordination at the highest levels.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov. 
  • OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. RA requests cover additional time on timed sections only.  Applicants MUST submit their application before the vacancy closes, even if pending an adjudication decision. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery.  Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy.  If a different type of RA is needed, please contact OAA directly at OAA@state.gov.   
  • If eligible, situational telework agreements may be permitted with supervisory approval. 
  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance.  Telework eligibility and security clearance requirements may vary for such similar positions. 
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM’s  CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position. 

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation process consists of the Monster Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of the top qualified candidates based on combined total score.  Resumes longer than two pages will be deemed ineligible and will not be considered further.  Responses to questions that are not fully supported by your resume may result in a rating adjustment. 

You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics):   

Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management. 

Your score from the external assessment Non-supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments.

Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: 

  • Ability to use a wide range of qualitative and quantitative methods to analyze, assess, and improve program effectiveness.
  • Knowledge of immigration laws and regulations.
  • Knowledge of the roles that visas and immigration play in foreign affairs and international relations.
  • Knowledge of administrative laws, policies, and regulations. 
  • Ability to liaison with others.
  • Ability to communicate effectively orally and in writing.

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.  Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. 

In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. 


You may preview questions for this vacancy.

Department of State - Agency Wide

Agency contact information

Ernesto Serrano
Phone
771-204-1065
Fax
000-000-0000
Email
SerranoE1@state.gov
Address
U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States

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