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Summary

The National Mediation Board (NMB) promotes the flow of interstate commerce in the U.S. Airline and Railroad industries through mediation, representation, and arbitration of labor-management disputes. The incumbent serves as the Director, Office of Information Services (OIS), overseeing the overall planning, development, coordination, and evaluation of Agency information resources, records management, privacy, and the appropriate use of technology and cyber security.

Overview

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Accepting applications
Open & closing dates
05/08/2026 to 05/22/2026
Salary
$169,279 - $197,200 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—Subject to Agency policy and approval.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
NMB-26-IMP-12952599MR
Control number
868455300

This job is open to

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Clarification from the agency

Current employees within the National Mediation Board who are on a career or career conditional appointment, or who are eligible for consideration under non-competitive procedures or special hiring authority may apply.

Duties

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The Director of the Office of Information Services at NMB oversees IT operations, including the design and implementation of systems and alignment with infrastructure requirements.

Key responsibilities include providing consultancy on mission-critical systems, leading IT initiatives, and managing automation, telecommunications, and information security compliance.

The role also involves vendor management, contractor communication, and ensuring the responsiveness of case tracking and E-filing systems.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.
  • Status candidates must meet time-in-grade (see Qualifications).

Qualifications

At the GS-15 level, you must meet the following qualification:

One year of specialized experience equivalent to at least the GS-14 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes:

- Supporting implementation of agency/or organization-wide IT strategic plans by leveraging information technology theories, principles, concepts, standards, and practices, and directing the organization's information security environment
- Advising senior management officials on policies, practices, and standards for implementing national-level IT guidance and shaping agency-wide IT policy directives
- Serving as an expert advisor to top management officials on integrating information technology programs with other programs of comparable scope and complexity

Your resume must include how you meet each specialized experience statement.

Only experience and education obtained by the closing date of this announcement will be considered.

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit here.

Appointment Authorities: For more information on appointment authority eligibility requirements:


Telework Suitability:
The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct;
  • The needs and interests of the agency;
  • Whether your continued employment would advance the organizational goals of the agency or the Government; and
  • Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment may be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

If selected, you will be required to file, prior to entrance on duty, a Confidential Financial Disclosure Report (OGE Form 450).

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:

NMB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

This vacancy announcement may be used to fill similar positions within 90 days.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and any applicable assessment required for this position. Cheating on the online assessment may result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be evaluated for this job based on:

  • The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
  • Subject Matter Expert - Structured Resume Review
    • Eligible and qualified candidates who meet the pre-established cut score on the assessment questionnaire will have their resumes reviewed by a subject-matter-expert to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position.
    • If your final score places you in the group of best qualified candidates, and you meet all eligibility and qualification requirements, you may be referred to the hiring official for further consideration.
You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):

Attention to Detail, Enterprise Architecture, Interpersonal Skills, Leadership, and Planning and Evaluating

Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.

Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.

National Mediation Board

Agency contact information

Michael Robie
Phone
303-969-7246
Email
Michael_Robie@ibc.doi.gov
Address
The National Mediation Board
1301 K Street NW, Suite 250E
Washington, DC 20005
US

Visit our careers page

Learn more about what it's like to work at National Mediation Board, what the agency does, and about the types of careers this agency offers.

https://nmb.gov/NMB_Application/

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